Cbi health group Jobs

Clinic Experience Associate
CBI Health —Calgary, AB
- Customer service
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
Quick apply
3d
Application Specialist
CBI Health —Toronto, ON
- Customer service
- Computer skills
- Communication skills
- Dental care
- Vision care
Quick apply
4d
Clinic Experience Associate (Part-time) - Clayton Park
CBI Health —Halifax, NS
- Part-time
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
- Vision care
Quick apply
2d
Physiothérapeute
CBI Health —Pointe-Claire, QC
Quick apply
Community Occupational Therapist
CBI Health —Prince George, BC
- Travel
- Dental care
- Vision care
Quick apply
Consultant Community Occupational Therapist - Independent Contractor - Kelowna
CBI Health —Kelowna, BC
- $70–$80 an hour
- Part-time
- Dental care
- Vision care
Quick apply
Registered Clinical Counselor
CBI Health —Abbotsford, BC
- $40–$52 an hour
- Communication skills
- Dental care
- Vision care
Quick apply
Physiotherapist - Signing incentives
CBI Health —Fort McMurray, AB
Quick apply
Community Occupational Therapist
CBI Health —Victoria, BC
- $60–$72 an hour
- Travel
- Dental care
- Vision care
Quick apply
Occupational Therapist - $2,500 Signing Bonus
CBI Health —Ottawa, ON
- $43.50–$50.00 an hour
- Master's degree
Quick apply
Consultant Community Occupational Therapist - Independent Contractor - Kamloops Region
CBI Health —Kamloops, BC
- $70–$80 an hour
- Part-time
- Dental care
- Vision care
Quick apply
Physiotherapist (Evening) - Dartmouth, NS
CBI Health —Dartmouth, NS
- Evening shift
- Administrative experience
- Flexible schedule
Quick apply
Occupational Therapist - Up to $7,500.00 Signing bonus!
CBI Health —Whitby, ON
- $43.50–$50.00 an hour
- Master's degree
Quick apply
3d
Registered Massage Therapist
CBI Health —Edmonton, AB
- Part-time
Quick apply
Operations Supervisor
CBI Health —Winnipeg, MB
- CPR Certification
- First Aid Certification
- SharePoint
- Employee assistance program
Quick apply
Rehabilitation Assistant (Casual) - Moncton Driscoll
CBI Health —Moncton, NB
- Part-time
- Bilingual
- Customer service
- English
- Flexible schedule
Quick apply
Care Access Representative
CBI Health —Toronto, ON
- $39,000 a year
- Customer service
- Microsoft Office
- High school diploma or GED
- Employee assistance program
- Flexible schedule
Quick apply
2d
Financial Analyst
CBI Health —Toronto, ON
- $70,000–$80,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Finance
- Dental care
- Vision care
Quick apply
Bilingual Care Access Representative
CBI Health —Toronto, ON
- $39,000 a year
- Bilingual
- Customer service
- Microsoft Office
- Employee assistance program
- Flexible schedule
Quick apply
2d
Rehabilitation Assistant/ Clinic Experience Associate
CBI Health —London, ON
- $18–$20 an hour
- Part-time
- Customer service
- Analysis skills
- Organizational skills
- Dental care
- Vision care
Quick apply

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Clinic Experience Associate

CBI Health -
Calgary, AB

Quick apply

Job details

Permanent
3 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organizational skills
Computer skills
Communication skills
Time management

Full job description

Clinic Experience Associate – Calgary - Chinook, AB

This is a full-time position, with hours of 8:30am–4:30pm

CBI Health is Canada's leading community healthcare provider. Our national interdisciplinary network of healthcare staff and professionals is over 2,500 strong, and we continue to find ways to innovate our services to provide better recovery and support for our clients.

We’re changing how healthcare is experienced. We believe it starts with putting our clients first. Our diverse healthcare team works together with our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at cbihealth.ca (http://www.cbihealth.ca/).

About this opportunity

The Clinic Experience Associate makes a meaningful difference in people’s lives, supporting clients in achieving their goals by creating a warm and inviting environment and experience particularly as they arrive and leave the clinic. And facilitating and navigating process to make working with CBI Health easy, comfortable and differentiated. The experience for those who interact with us is better than expected and better than any other provider.

Removing friction, anticipating and easing the challenges are second nature for the Clinic Experience Associate. They make it easy for clients, team members and stakeholders (referral sources and funders) to focus on achieving the client’s goals. When the clinic thrives, the clients and team members thrive too. Providing personalized client experience, ensuring full and effective schedules and minimizing administrative burden for all is how the Clinic Experience Associate contributes to the success of the clinic.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another (the team includes the client!) and are committed to learning, improving and growing.

Take an inside look at what you’ll do each day

Create a welcoming environment for clients, guests, team members and stakeholders
Respond to in-person, telephone and digital (email and SMS through ClinicMaster) inquires promptly and always within 24 hours
Solve problems, anticipate challenges, barriers or areas of friction – mitigate or solve before they occur whenever possible and always as soon/quickly as possible
Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the the team so everyone is aware
Schedule private/acute clients effectively based on the client’s Care Plan as set out by their clinician(s)
Schedule to maximize opportunity for client access to care (including access to online booking)
Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
Maintain confidentiality of client records and personal and personal health information at all times
Facilitate effective flow within the clinic

What you need to be successful

A natural ability to connect with people and build strong relationships
Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
Be Pro-active and Results-oriented
Strong written and verbal communication skills
Ability to switch between tasks quickly
Excellent time management and organizational skills with attention to detail
Excellent listening and observational skills
Strong computer literacy with various applications and programs (Microsoft Office)
Strong customer service skills
Ability to work independently and as part of a cohesive team

What CBI Health offers you

Continuous learning and skills development, including management opportunities
Training and mentoring from a national network of experts
Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
Flexible hours, which allow work-life balance and focus on quality of life

About us

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

Quick apply

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