La rocca creative cakes Jobs

Facilities Technician
La Rocca Creative Cakes —Richmond Hill, ON
- $75,000–$85,000 a year
- Full-time
- Google Suite
- Maintenance
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Customer Service Representative (CSR)
La Rocca Creative Cakes —Richmond Hill, ON
- $45,000–$50,000 a year
- Full-time
- Google Suite
- ERP systems
- Communication skills
- Disability insurance
- Dental care
Quick apply

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Facilities Technician
La Rocca Creative Cakes —Richmond Hill, ON
Maintaining healthy, safe and hygienic work practices, ensuring implementation of all policies and procedures and compliance of all relevant legislation.
$75,000–$85,000 a year
Quick apply
Customer Service Representative (CSR)
La Rocca Creative Cakes —Richmond Hill, ON
Responding to customer inquiries both on the phone and via email; proactive to inbound and outbound customer contacts to solicit orders.
$45,000–$50,000 a year
Quick apply

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Facilities Technician

La Rocca Creative Cakes -
Richmond Hill, ON

Quick apply

Job details

Permanent | Full-time
$75,000–$85,000 a year

Qualifications

Google Suite
Post-secondary education
Maintenance
Microsoft Office
Communication skills
Facilities maintenance

Full job description

Company Overview:

Founded on a dessert-making tradition dating back over 60 years in Naples, Italy, La Rocca Creative Cakes has been a cornerstone of premium dessert manufacturing in Canada since 1986. The company has grown into one of North America’s most respected suppliers to leading retail and foodservice customers.

La Rocca operates a complex, high-volume, unionized manufacturing environment, delivering consistent quality while meeting stringent food safety, regulatory, and customer requirements. The organization is now entering its next phase of growth as part of Sammontana Italia, one of Italy’s most established and respected dessert companies.

Role Purpose:

This role maintains the upkeep of all equipment in the business so that the plant and business operate efficiently, safely, and in compliance with all laws and bylaws. This role also participates in certain company projects related to utilities & safety.

Reports to: Plant & Facilities Operator.

Annual salary range: $75,000 to $85,000.

Shift: Wednesday to Sunday (Afternoon Shift), 4:00 PM to 1:00 AM.
Days Off: Monday and Tuesday.

Key Responsibilities:

● Repair and maintain production and building equipment as needed; including but not limited to depositors, conveyors, freezers, fridges, sealers and packaging equipment.

● Project participation for installation of new equipment, building modifications.

● Problem-solve through daily, weekly, monthly challenges in the operation, including, but not limited to production, wastewater, HVAC, plumbing, electrical, cooling, building, facilities and safety.

● Maintaining healthy, safe and hygienic work practices, ensuring implementation of all policies and procedures and compliance of all relevant legislation.

● Working with the quality control department ensuring strict adherence to Quality Control protocols and standards.

● Work with production management to schedule routine PM program activities.

● Comply with all company, customer, and legislative food safety, health & safety, and environmental policies and procedures.

Performance Indicators:

● Bakery productivity, with tracked results in KPI dashboard - CPH.

● Downtime Tracking.

● Compliance of QA, BRC, HACCP, GMP and Health & Safety policies - AA rating.

● Preventive Maintenance program tracking.

● Work order completion rate.

Core Competencies:|

● Behave Ethically: Understand ethical behaviour and business practices and ensure your own behaviour is consistent with these standards and align with the values of the Company.

● Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.

● Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

● Focus on Customer Needs: Anticipate, understand, and respond to the needs of internal and external customers to meet or exceed their expectations.

● Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance the company’s effectiveness.

● Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the company.

● Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

● Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

● Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Required Education, Skills, and Qualifications:

● Minimum 5 years hands-on experience in facilities or maintenance department. Experience in a F&B operation is preferred.

● Experience in installing and coordinating the installation of new equipment.

● Experience troubleshooting/managing facility items, including, but not limited to, electrical, wastewater, structural, renovations, etc.

● A post-secondary degree/ Trade Certification in, Mechanical, or a related discipline will be mandatory.

● Superior communication skills in a multicultural environment and the ability to deal with a variety of front-line industrial relations issues.

● Knowledge of good labour/management practices including progressive discipline and positive reinforcement techniques.

● The flexibility to adapt to a dynamic operation schedule.

● Experience with Google G Suite, MS Office or equivalents preferred.

● Strong knowledge of applicable Health and Safety regulations and BRC regulations.

Pay: $75,000.00-$85,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Extended health care
Life insurance
Vision care

Work Location: In person

Quick apply

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