Robertson & company Jobs

Customer Service/Inside Sales Representative
Robertson Inc. —Burlington, ON
- $50,000–$65,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- ERP systems
- Dental care
- Employee assistance program
Quick apply
HCA Clinical Instructor (Neepawa, MB)
Robertson College —Neepawa, MB
- $34.00–$37.89 an hour
- Immediate opening
- CPR Certification
- Microsoft Office
- In-person
Quick apply
Bilingual (French and English) Data Entry
Robertson and Company —Saint John, NB
- $24 an hour
- Overtime
- Hybrid work
- Bilingual
- Microsoft Excel
- English
Quick apply
Education consultant - instructor observations
Robertson College —Winnipeg, MB
- $120 a day
- Contract
- Writing skills
- Education
- Computer skills
Quick apply
Program Consultant, Rehabilitation Aide
Robertson College —Winnipeg, MB
- Immediate opening
- Remote
- Laboratory experience
Quick apply
Early Childcare Educator II Program Coordinator
Robertson College —Winnipeg, MB
- $54,000–$63,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Childcare
- Disability insurance
- Dental care
Quick apply
Sales Specialist
Robertson and Company —Vancouver, BC
- $40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
WORKING HOLIDAY INSTRUCTOR
Robertson College —Calgary, AB
- $36–$41 an hour
- Part-time
- Hospitality
- English
- Administrative experience
Quick apply
9d
Career Advisor
Robertson College —Edmonton, AB
- From $51,000 a year
- Temporary
- Hybrid work
- Customer service
- Computer networking
- Business
- Disability insurance
- Dental care
Quick apply
Early Learning Childcare Program Coordinator
Robertson College —Edmonton, AB
- $54,000–$63,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Childcare
- Disability insurance
- Dental care
Quick apply
Senior Manager, Franchise Operations & Performance
H.B. FAMILY FOOD INC. —Nepean, ON
- $27.47–$38.00 an hour
- Weekends as needed
- Hospitality
- Customer service
- Restaurant management
- Flexible schedule
Quick apply
Service Writer
Inner City Diesel —Fort McMurray, AB
- $35–$38 an hour
- Full-time
- Serving
- Microsoft Excel
- Customer service
- Disability insurance
- Dental care
Quick apply
Student Financial Advisor/Learner Account Advisor (SFA/LAA)
Robertson College —Edmonton, AB
- From $47,000 a year
- Temporary
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Disability insurance
- Dental care
Quick apply
5d
Warehouse Associate
Robertson —Vaughan, ON
- Basic math
- Forklift
- Warehouse experience
- Disability insurance
- Dental care
Warehouse/Counter Associate
Robertson —Kitchener, ON
- Heavy lifting
- Basic math
- Forklift
- Disability insurance
- Dental care
Client Service Representative- Full Time
Bridgwater Veterinary Hospital & Wellness Centre —Winnipeg, MB
- From $17 an hour
- Weekends as needed
- Customer service
- In-person
- Time management
- Dental care
- Employee assistance program
Quick apply
1d
Inventory Associate
Robertson —Vaughan, ON
- Forklift
- Warehouse experience
- Disability insurance
- Dental care
Office Administrator
Glenn Robertson Design —Dorval, QC
- $23–$27 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Designated paid holidays
Quick apply
Manager, VMS Delivery, IT
Robertson & Company —Toronto, ON
- $80,000–$90,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Accounting
- Organizational skills
- Dental care
- Vision care
Quick apply
Warehouse Driver
Robertson —Barrie, ON
- Basic math
- Forklift
- Driving
- Disability insurance
- Dental care

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Customer Service/Inside Sales Representative

Robertson Inc.
Burlington, ON

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Job details

Full-time
$50,000–$65,000 a year

Qualifications

French
Sales
Customer service
ERP systems
Post-secondary education
English
Microsoft Office
Inside sales
Data entry
B2B
B2B sales
Communication skills
Time management

Full job description

Job Title: Inside Sales

Reports to: Sales Manager
Location: Burlington, ON Robertson (Hybrid)

Position Summary

The Inside Sales representative supports profitable growth and customer satisfaction by accurately processing customer orders, providing product availability and pricing information, and managing order execution through delivery. This role serves as a primary point of contact for customer inquiries, builds strong customer relationships, supports segment managers, and promotes products and solutions aligned to customer needs.

Key Responsibilities

Order Management and ERP Execution

Process customer orders accurately in the ERP system.
Verify pricing, order minimums, and requested delivery dates prior to order release.
Maintain accurate order records and ensure data integrity throughout the order-to-cash process.

Customer Support and Issue Resolution

Provide timely information to customers regarding pricing, product availability, and lead times.
Follow up on backorders and delivery status; investigate and resolve order issues to minimize service disruptions.
Issue RMAs in accordance with company policy and customer requests.
Respond to incoming calls, emails, and customer inquiries in an efficient and professional manner.

Customer Relationship Management and Sales Support

Build and maintain strong relationships with customers through proactive communication and reliable follow-through.
Promote products and solutions to customers and identify opportunities for additional support or growth.
Provide administrative and coordination support to segment managers to enable effective account execution.
Perform other duties as required to support the business.

Qualifications

Post-secondary education preferred; college coursework or degree considered an asset.
3–5 years of customer service/inside sales experience supporting industrial distributors or similar B2B environments.
Strong attention to detail and high-volume, accurate data entry capability.
Strong written and verbal communication skills.
Fluent in English (verbal and written); French is an asset.
Ability to work independently and effectively within a team environment.
Strong organizational and time management skills with the ability to manage multiple priorities.

Preferred Skills and Attributes

Customer-centric mindset with a consistent focus on responsiveness and accuracy.
Proactive problem solver who follows issues through to resolution.
Strong system discipline and comfort working in ERP systems and must have a strong proficiency in using Microsoft Office tools.
Professional communication style and ability to influence positive customer outcomes.

Competencies

Customer service and relationship management
Accuracy and documentation discipline
Communication (clear, timely, professional)
Problem solving and follow-through
Planning, prioritization, and time management
Teamwork and collaboration
Accountability, reliability, and professionalism

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Dental care
Employee assistance program
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

Customer Service/Inside Sales Representative

HCA Clinical Instructor (Neepawa, MB)

Bilingual (French and English) Data Entry

Education consultant - instructor observations

Program Consultant, Rehabilitation Aide

Early Childcare Educator II Program Coordinator

Sales Specialist

WORKING HOLIDAY INSTRUCTOR

Career Advisor

Early Learning Childcare Program Coordinator

Senior Manager, Franchise Operations & Performance

Service Writer

Student Financial Advisor/Learner Account Advisor (SFA/LAA)

Warehouse Associate

Warehouse/Counter Associate

Client Service Representative- Full Time

Inventory Associate

Office Administrator

Manager, VMS Delivery, IT

Warehouse Driver

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