Sunwest Jobs

Customer Service Agent-Part time
Sunwest Aviation Ltd. —Calgary, AB
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Full time Certified Dental Assistant
Sunwest Dental —Surrey, BC
- $25–$30 an hour
- Full-time
- Microsoft Word
- In-person
- Medical terminology
- Wellness program
- Dental care
Quick apply
10d
First Officer, CL30
Sunwest Aviation Ltd. —Calgary, AB
- Full-time
- Customer service
- Communication skills
- Time management
- Disability insurance
- Dental care
recreational vehicle salesperson
Sunwest RV Centre Ltd. —Courtenay, BC
- $40,000 a year
- Weekends as needed
- English
- Communication skills
- Time management
- Dental care
4d
Electrician Technician - NPI (Non‑Process Infrastructure)
C.P. Services —Conklin, AB
- 12 hour shift
- Maintenance
- HVAC
Quick apply
Charter Sales Coordinator
Sunwest Aviation Ltd. —Calgary, AB
- Full-time
- Disability insurance
- Dental care
7d
Captain, LR45
Sunwest Aviation Ltd. —Calgary, AB
- Full-time
- Customer service
- Communication skills
- Time management
- Disability insurance
- Dental care

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Customer Service Agent-Part time

Sunwest Aviation Ltd. -
Calgary, AB

Apply Now

Job details

Part-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
High school diploma or GED
Front desk
Communication skills

Full job description

Sunwest Aviation Ltd. is the leading Western Canadian operator of jet and turboprop charter aircraft. Our fleet consists of a wide variety of jets, turboprops and piston aircraft. Based on fleet diversity, Sunwest is able to offer excellent opportunity for advancement. With over twenty-five years of safe operation, we have established a solid reputation in the aviation industry. Operating from a modern facility in Calgary, our aircraft are available for charter to thousands of destinations not served by scheduled airlines.

We currently have an opportunity available for a Customer Service Agent-Part time. Reporting to the FBO/Customer service Supervisor, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the following:

Duties and Responsibilities:

Sunwest Aviation has an opportunity available for a part time Customer Service Agent within our Customer Service department. Reporting to the FBO/Customer Service Supervisor, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the following:

Deliver front-line, high-quality, service and support to Sunwest clients, passengers, visitors, guests, vendors, and employees.

The successful candidate should possess the following qualifications and competencies. In addition personality profiling will be required of all candidates granted an interview for this position.

Qualifications, Experience and Competencies:

Passenger check-in for daily flights, including modifying required changes and advising Flight Coordinators
Prepare boarding cards to check in manifest
Weigh and tag bags to appropriate destination/aircraft
On time performance in boarding and expediting aircrafts
Comply to client special requests, procedures, and terms
Tag and process valet service for VIP client vehicles
Prepare waybills for outgoing and track incoming packages on flights
Answer phones promptly, in a professional manner and direct calls appropriately (100+ calls per day)
Complete airport authority forms upon sign-in for all visitors, guests & vendors.
Daily preparation of commissary counters, restocking of cupboards and fridges.
Assist and ensure upkeep and cleanliness of lobby
Complete all required training (OTJ & Online)
Sort, stamp and distribute all incoming / outgoing mail
Courier out (Inner City) packages for Internal Staff
Various administrative duties as assigned (e.g. Maintain and update employee phone list, trip reports, creating documents; labels; spreadsheets, special projects)
Minimum high school diploma required.

Professional Skills and Expertise

Minimum 1 year of Customer Service and reception experience.
Experience using multi-line phone system
Must be comfortable using paging system and two-way radio
Knowledge and use of Microsoft Excel, Word, Outlook, and other related computer programs
Knowledge and experience in check-in systems and procedures is an added advantage

Competencies Required

Exceptional Customer Services skills
Strong communication skills both in person and on the phone
Strong sense of professionalism
Must be able to multi-task with good organizational and management skills
Must be able to work as a member of a team
Must be in good physical condition for lifting of bags or other cargo of up to 50lbs. (will be subject to Fit Testing)

Sunwest offers a competitive, performance-based salary and a comprehensive benefits package, including dental, extended health, life insurance, AD&D, short-term & long-term disability, an Employee & Family Assistance Program, and Group RRSP plan matching. Offering a safe, diverse and innovative environment, Sunwest is respected for integrity and is committed to taking care of our customers, our employees, our partners and our community.

Sunwest Aviation is committed to employment equity and will consider the qualifications, education, knowledge and experience of all candidates. We encourage all candidates to apply and the most qualified candidate will be offered the position.

Apply Now

Refine Your Search

Customer Service Agent-Part time

Full time Certified Dental Assistant

First Officer, CL30

recreational vehicle salesperson

Electrician Technician - NPI (Non‑Process Infrastructure)

Charter Sales Coordinator

Captain, LR45

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