Alberta Jobs – 38393 Openings This Week

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Dental Assistant
Chinook Oral & Maxillofacial —Lethbridge, AB
- Part-time
- Customer service
- Medical office experience
- In-person
- Dental care
Quick apply
Field Mechanic
RGM Holdings Ltd —Peers, AB
- $35–$42 an hour
- Full-time
- Schematics
- Assembly
- In-person
Quick apply
Employment Law Lawyer
Taylor Janis LLP —Edmonton, AB
- $120,000–$250,000 a year
- Full-time
- Bachelor's
- In-person
Quick apply
Pharmacist
Loblaw Companies Limited —Medicine Hat, AB
- $44.00–$60.60 an hour
- Full-time
- Bachelor's
- Computer skills
- Communication skills
Construction Design & Development Lead
Confidential —Calgary, AB
- $70,000–$95,000 a year
- Full-time
- AutoCAD
- Childcare
- PMP
Quick apply
Lead Yard Hand
Rentco Equipment Ltd. —Peace River, AB
- From $23 an hour
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
10d
Pharmacist
Medigroup Health Services —Edmonton, AB
- Microsoft Office
- In-person
Quick apply
HVAC Service Technician
4 Seasons Inc —Lethbridge, AB
- Full-time
- HVAC
- In-person
Quick apply
7d
Associate Insurance Advisor - Commercial Lines Support
Bjornson Insurance Group Inc. / Co-operators —Red Deer County, AB
- $40,000–$60,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Bus Mechanic/Heavy Duty
Mt.Norquay —Banff, AB
- $25–$40 an hour
- Full-time
- Mechanic experience
- First Aid Certification
- In-person
Quick apply
4d
Heavy Duty Field Mechanic
DJ Mechanical —Whitecourt, AB
- $45–$50 an hour
- Full-time
- Heavy lifting
- Mechanic experience
- Heavy equipment operation
- Dental care
- Vision care
Quick apply
Concrete Carpenter
Task Concrete Cutting & Construction Ltd. —Edmonton, AB
- $35–$45 an hour
- Full-time
- Carpentry
- Hotel
- First Aid Certification
- Disability insurance
- Dental care
Quick apply
Journeyman/woman Machinist
APE Maintenance Ltd —Fort McMurray, AB
- Full-time
- In-person
Quick apply
Industrial Rescue Technician
Evolved Industrial Solutions Ltd —Bonnyville, AB
- From $30 an hour
- Temporary
- First Aid Certification
Quick apply
Electricians (3-4 year Apprentices & Journeypersons) – Red Deer
CEL ELECTRIC —Red Deer, AB
- $20.00–$44.80 a year
- Overtime
- First Aid Certification
- Travel
- Construction experience
- Disability insurance
- Dental care
Quick apply
Auto Body Technician
Empire Collision —Edmonton, AB
- $27–$34 an hour
- 8 hour shift
- In-person
- Dental care
Quick apply
Associate Dentist
Confidential —Calgary, AB
- From $300,000 a year
- Full-time
- Doctoral degree
- Medical terminology
- Dental care
Quick apply
Site Performance Manager
Finning International Inc. —Fort McMurray, AB
- Full-time
- Maintenance
- Continuous improvement
- Leadership
Heavy Equipment Sales Representative
Foothills Group Inc. —Lethbridge, AB
- From $150,000 a year
- Full-time
Quick apply

I want to receive the latest job alerts for jobs in alberta

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Quick apply

Job details

Full-time
$50,000–$65,000 a year

Qualifications

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

jobs in alberta

Customer Sales and Service Representative

Dental Assistant

Field Mechanic

Employment Law Lawyer

Pharmacist

Construction Design & Development Lead

Lead Yard Hand

Pharmacist

HVAC Service Technician

Associate Insurance Advisor - Commercial Lines Support

Bus Mechanic/Heavy Duty

Heavy Duty Field Mechanic

Concrete Carpenter

Journeyman/woman Machinist

Industrial Rescue Technician

Electricians (3-4 year Apprentices & Journeypersons) – Red Deer

Auto Body Technician

Associate Dentist

Site Performance Manager

Heavy Equipment Sales Representative

I want to receive the latest job alerts for jobs in alberta

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected