Calgary, Ab Communications advisor Jobs – 694 Openings This Week

Customer Success Manager - ENT and SMB
Energy Toolbase Software Inc. —Calgary, AB
- CRM software
- Salesforce
- Engineering
Quick apply
Contract Safety Advisor – Project Assignment – DAY SHIFT
Sancton Group Inc. —Calgary, AB
- $40–$45 an hour
- Overtime
- Microsoft Office
- Analysis skills
- First Aid Certification
Quick apply
2d
Communications Advisor II
Intact —Calgary, AB
- $74,800–$91,400 a year
- Full-time
- Hybrid work
- Bilingual
- No experience needed
- English
- Employee stock purchase plan
10d
People and Culture Business Partner
HelloFresh —Calgary, AB
- $70,000–$80,000 a year
- Full-time
- Google Suite
- Presentation skills
- Human resources
- Dental care
- Paid time off
Quick apply
7d
Senior Communications Advisor
Alberta Health Services —Calgary, AB
- $38.73–$66.42 an hour
- Full-time
- Hybrid work
- Travel
- Time management
2d
Communications Advisor
WestJet —Calgary, AB
- Full-time
- Writing skills
- No university degree
- SharePoint
Quick apply
8d
Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- From $65,000 a year
- Full-time
- Presentation skills
- Bachelor's
- Computer networking
- Wellness program
- Disability insurance
Quick apply
Student Admissions Advisor
Robertson College —Calgary, AB
- $45,000–$90,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Licensed Automotive Service Technician
Cam Clark Automotive Group —Alberta
- Full-time
- Power tools
- In-person
- Automotive diagnostics
- Store discount
- Dental care
Quick apply
13d
Claims Advisor/Senior Claims Advisor- Surety
Intact —Calgary, AB
- $94,200–$115,200 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Organizational skills
- Employee stock purchase plan
Part-Time Broker of Record Condominium Management (Managing Broker)
AMG REALTY AND PROPERTY MANAGEMENT INC. —Calgary, AB
- Part-time
- Hybrid work
- Customer service
- Supervising experience
- Organizational skills
- Flexible schedule
Quick apply
5d
Manager, Tax
Superior Propane —Calgary, AB
- $145,000–$153,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Supervising experience
- Employee assistance program
Quick apply
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group —Calgary, AB
- $42–$52 an hour
- Full-time
- Automotive diagnostics
- Communication skills
- Mechanical knowledge
- Disability insurance
- Dental care
8d
Senior Critical Infrastructure Protection Compliance (CIP) Advisor
ATCO Ltd. - Common Groups —Calgary, AB
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Tuition reimbursement
2d
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group —Calgary, AB
- $32–$52 an hour
- Full-time
- Automotive diagnostics
- Communication skills
- Mechanical knowledge
- Disability insurance
- Dental care
Wealth Associate
Canaccord Genuity Corp. —Calgary, AB
- Full-time
- Salesforce
- Microsoft Office
- Communication skills
VCIO
MSP OPERATIONAL CORP —Calgary, AB
- $100,000–$110,000 a year
- Full-time
- Azure
- PMP
- Microsoft Office
Quick apply
Life Insurance Sales Advisor Trainee
Neilson Financial Services —Calgary, AB
- $36,000–$60,000 a year
- Sales
- Customer service
- No experience needed
Quick apply
Automotive Red Seal Journeyman Technician, Medium Duty
Kaizen Automotive Group —Calgary, AB
- $42–$52 an hour
- Full-time
- Automotive diagnostics
- Communication skills
- Disability insurance
- Dental care
8d
Legal Counsel - Superior Plus
Superior Propane —Calgary, AB
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
Quick apply
14d

I want to receive the latest job alerts for communications advisor in calgary, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

communications advisor jobs near calgary, ab

Customer Success Manager - ENT and SMB

Energy Toolbase Software Inc. -
Calgary, AB

Quick apply

Job details

Permanent

Qualifications

CRM software
Salesforce
Engineering
Microsoft Office
Bachelor's
Certified Scrum Master
Communications
IT
SaaS
Business
Account management
Communication skills

Full job description

Essential Duties and Responsibilities

Serve as the primary post‑sale point of contact for assigned customer accounts, ensuring successful adoption and ongoing usage of Developer, Controller, and Monitor.
Monitor customer behavior, performance metrics, and product engagement to proactively identify churn risks and develop mitigation strategies; scope of engagement may include managing a larger portfolio of SMB customers or fewer, more complex Enterprise accounts.
Drive renewal processes for SaaS contracts by communicating value, addressing customer concerns, and ensuring timely execution of renewal documentation.
Forecast Net Revenue Retention (NRR) opportunities within assigned accounts by identifying expansion, upsell, and cross‑sell potential.
Conduct regular customer engagements, which may range from scaled check‑ins and cadence‑based outreach (SMB) to structured business reviews and strategic planning sessions (Enterprise).
Coordinate with Onboarding Managers to ensure a smooth transition from implementation to long‑term customer success.
Partner with Regional Sales Managers and Project Development Advisors to support customer initiatives, resolve product issues, and strengthen account relationships.
Maintain accurate customer data, interaction history, and renewal forecasting within Salesforce.
Collaborate cross‑functionally with Sales, Operations, Engineering, Support, and Product teams to resolve customer challenges and advocate for customer needs.
Deliver product education to customers to drive adoption and enhance user proficiency; approach may emphasize self‑serve enablement for SMB customers and high‑touch enablement for Enterprise customers.
Track customer feedback and recurring themes, providing actionable insights to inform product enhancements and process improvements.
Contribute to the development of scalable customer success resources, such as Knowledge Base articles, FAQs, and enablement materials, particularly in support of SMB customers.
Ensure customer inquiries and issues are handled by appropriate internal teams, escalating when necessary.
Represent Customer Success at customer‑facing meetings, events, or industry functions as needed, with Enterprise accounts requiring more frequent external engagement.
Ensure compliance with company policies and support the continuous improvement of customer success processes and tools.

Knowledge, Skills, and Abilities

Strong relationship-building skills with a customer-first mindset.
Excellent verbal and written communication abilities.
Ability to analyze customer data and identify trends, risks, and opportunities.
Strong problem-solving skills with the ability to navigate complex account situations.
Proficiency with CRM tools (Salesforce preferred).
High attention to detail, accuracy, and documentation quality.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Proficient in Microsoft Office Suite; familiarity with Zoom preferred.
Ability to work independently with sound judgment and proactive initiative
This role requires travel in the US and Cananda (up to 25%)

Education and Experience

Education:

Bachelor’s degree in Business Administration, Communications, Engineering, Information Technology, or a related field preferred.
Equivalent combination of education and relevant professional experience will be considered.

Experience:

SMB CSM track: 1–3 years of experience in customer success, account management, SaaS operations, or a related customer‑facing role
Enterprise CSM track: 3–5+ years of experience managing strategic or enterprise SaaS customers
Experience driving renewals, forecasting retention, and reducing churn
Familiarity with energy management systems, distributed energy resources, or SaaS platforms is an asset
Proven success managing customer relationships while meeting engagement, renewal, and satisfaction targets

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick apply

Refine Your Search

communications advisor jobs in calgary, ab

Customer Success Manager - ENT and SMB

Contract Safety Advisor – Project Assignment – DAY SHIFT

Communications Advisor II

People and Culture Business Partner

Senior Communications Advisor

Communications Advisor

Customer Success & Operations Lead

Student Admissions Advisor

Licensed Automotive Service Technician

Claims Advisor/Senior Claims Advisor- Surety

Part-Time Broker of Record Condominium Management (Managing Broker)

Manager, Tax

Automotive Red Seal Journeyman Technician

Senior Critical Infrastructure Protection Compliance (CIP) Advisor

Automotive Red Seal Journeyman Technician

Wealth Associate

VCIO

Life Insurance Sales Advisor Trainee

Automotive Red Seal Journeyman Technician, Medium Duty

Legal Counsel - Superior Plus

I want to receive the latest job alerts for communications advisor in calgary, ab

Related Searches

Explore jobs in more locations

Essential Duties and Responsibilities

Knowledge, Skills, and Abilities

Education and Experience

Job seeker tools

Employer Tools

Browse

Stay Connected