Customer service position Jobs

Customer Service / Technical Support Rep (Hybrid)
Concentrix —Niagara Falls, ON
- $19.50 an hour
- Immediate opening
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Remote Customer Service and Sales
HMG Careers —Ajax, ON
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
Flex Driver-3
FedEx Canada —New Richmond, QC
- $21.09 an hour
- Part-time
- Bilingual
- Heavy lifting
- Customer service
Automotive Service Advisor
Woodstock NB Toyota —Hartford, NB
- $17–$20 an hour
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply
Customer Order Administrator
Northside Industries —West Kelowna, BC
- $42,000–$46,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
Bilingual Monitoring Operator
Firetronics 2000 Inc. —Quispamsis, NB
- $20–$21 an hour
- 12 hour shift
- Bilingual
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Automotive Service Technician
Laurentian Chrysler —Greater Sudbury, ON
- $40–$48 an hour
- Full-time
- Heavy lifting
- Schematics
- Customer service
- Dental care
- Paid time off
Quick apply
HVAC Service Technician
ABLE AIR CONDITIONING & HEATING INC —Kitchener-Waterloo, ON
- $85,000–$100,000 a year
- Full-time
- Customer service
- English
- Driving
- Dental care
- Paid time off
Quick apply
School Bus Driver
Standard Bus —Dawson City, YT
- $29.11 an hour
- Part-time
- Customer service
- English
- Experience working with children
- Life insurance
Quick apply
School Bus Driver
Southland Transportation —Kerrobert, SK
- Part-time
- Customer service
- English
- Driving
Quick apply
School Bus Driver
Southland Transportation —Spiritwood, SK
- Part-time
- Customer service
- English
- Driving
Quick apply
Sales Professional
Anstett Jewellers —Goderich, ON
- $26–$28 an hour
- Weekends as needed
- Sales
- Customer service
- English
- Store discount
- Paid time off
Quick apply
2d
Sales Consultant
Rocky Mountain Equipment —La Crête, AB
- Full-time
- Sales
- In-person
- Communication skills
- Store discount
- Dental care
Quick apply
Yard Crew/Delivery Driver
Pride Marine Group Ltd. —Lake of Bays, ON
- $20–$26 an hour
- Weekends as needed
- Forklift
- Organizational skills
- In-person
- Disability insurance
- Dental care
Quick apply
Full Time Sales Associate
WHISTLER HOME HARDWARE —Whistler, BC
- $19.50–$21.00 an hour
- Full-time
- Sales
- Customer service
- In-person
- Store discount
Quick apply
Service Technicians
ServiceMaster Restore Grey Bruce —Owen Sound, ON
- $19–$21 an hour
- Weekends as needed
- High school diploma or GED
- Cleaning
- Power tools
- Tuition reimbursement
- Vision care
Quick apply
Registered Pharmacy Technician - CPS
Shoppers Drug Mart / Pharmaprix —Burnaby, BC
- $25.50–$33.00 an hour
- Full-time
- Bilingual
- Customer service
- English
Quick apply
Asset Protection Representative
Loblaw Companies Limited —Courtenay, BC
- $22 an hour
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Outlook
- Employee stock purchase plan
- Tuition reimbursement
12d
Estimator, Property Damage & Restoration Services
Bachly Construction —Bolton, ON
- $65,000–$75,000 a year
- Full-time
- Customer service
- Engineering
- Bachelor's
- Profit sharing
- Dental care
Quick apply
Residential Roofing & Siding Site Supervisor
Epic Group of Companies —Calgary, AB
- $35–$40 an hour
- Overtime
- High school diploma or GED
- In-person
- Dental care
- Employee assistance program
Quick apply

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Customer Service / Technical Support Rep (Hybrid)

Concentrix -
Niagara Falls, ON

Apply Now

Job details

Full-time
$19.50 an hour

Qualifications

Customer service
iOS
English
High school diploma or GED
MacOS
Communication skills

Full job description

Join a world-class team in Niagara Falls, ON, as a Customer Service / Tech Support Rep! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a Customer Service / Tech Support Representative position at Concentrix is the right place for you!

As a Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Representative, you will:

You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
Prepare complete and accurate work including appropriately notating of accounts as required.
Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology, is preferred
Deliver expert customer experiences…with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative role include:

Live within 35km of the Niagara Falls site/location.

1 year of customer service experience or equivalent, with a High School diploma or GED.
Effective communication skills in English, both written and verbally.
Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.
Patience in working with customers is second nature for you.
The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:

The base salary for this position is $19.50/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
A modern, state-of-the-art office setting with advanced technologies and a great team
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Opportunity Statement:

Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.

Reasonable Accommodation Statement:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence (AI):

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

Only qualified applicants who are legally authorized to work in Canada will be considered.

For further information on available work provinces and Equal Employment Opportunity as an applicant, please click HERE

Apply Now

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