Customer service representative work from home Jobs

Client Service Representative (Remote)
Farber Debt Solutions —Remote
- $41,000–$46,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement
Quick apply
Customer Service Representative
Graymont —Remote
- Weekends as needed
- Remote
- CRM software
- Sales
- Customer service
Customer Support Representative
J.D. Power —Remote
- $20–$22 an hour
- Overtime
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Customer Care Representative
EQ Bank | Equitable Bank —Remote
- 8 hour shift
- Remote
- Customer service
- Microsoft Office
- Continuous improvement
- Dental care
- Vision care
Quick apply
3d
Remote Customer Service and Sales
HMG Careers —Brandon, MB
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
6d
Remote Customer Service and Sales
HMG Careers —Brandon, MB
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
6d
Customer Care representative - Near North Customs - Afternoon Shift
Near North Customs Brokers Inc. —Barrie, ON
- Full-time
- Remote
- Customer service
- English
- Computer skills
- Profit sharing
- Disability insurance
Quick apply
Remote Bilingual Customer Service Representative (English/French)
NTT DATA Canada, Inc. —Ottawa, ON
- $16.20–$18.50 an hour
- Full-time
- Remote
- Bilingual
- Customer service
- English
Remote Customer Service and Sales
HMG Careers —Fort McMurray, AB
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
6d
Remote Customer Service and Sales
HMG Careers —West Vancouver, BC
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
6d
Member Service Agent (Overnight Shift)
BCAA —Burnaby, BC
- $46,768.44–$58,460.52 a year
- Weekends as needed
- Remote
- Customer service
- Analysis skills
- Organizational skills
Bilingual Customer Service Agent
Altis Recruitment —Greater Toronto Area, ON
- $22–$23 an hour
- Contract
- Remote
- Bilingual
- Customer service
- English
Quick apply
12d
WAH Call Center Agent (Immediate Need)
MCI Careers —Alberta
- $15 an hour
- Immediate opening
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
WAH Customer Service Agent
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
WAH Call Center Agent (Immediate Need)
MCI Careers —Saskatchewan
- $15.35 an hour
- Immediate opening
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
WAH Customer Service Agent
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Bilingual (French/English) - Customer Service Representative - Remote
Teleperformance —Montréal, QC
- $17.75–$19.85 an hour
- Full-time
- Remote
- Bilingual
- English
- Computer skills
- Dental care
- Tuition reimbursement
Quick apply
11d
WAH Customer Service Agent
MCI Careers —Saskatchewan
- $15.35 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Customer Service Representative
Light House Co. —Remote
- $20–$25 an hour
- Full-time
- Remote
- Microsoft Word
- Sales
- Customer service
Quick apply
Customer Service Representative
RIMI Insurance Solution Inc. —Greater Toronto Area, ON
- $17.60–$19.00 an hour
- Part-time
- Remote
- Sales
- Customer service
- English
Quick apply

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Client Service Representative (Remote)

Farber Debt Solutions -
Remote

Quick apply

Job details

Permanent | Full-time
$41,000–$46,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Call center
Microsoft Office
Typing
College diploma
Communication skills
Time management

Full job description

Company Information

Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.
If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help

Position Summary

At Farber, our clients are our number one priority and as a Client Service Representative, you will have the opportunity to make a difference as the first point of contact for clients. In this remote role, you will respond to incoming calls and web submissions. You will advise potential clients on how our service offerings can help improve their financial situation and assist existing clients with their inquiries. As the ideal candidate, you will be able to work independently to produce quality work and meet performance goals. You will have strong skills in client services and sales along with an ability to identify a client’s needs and assess how Farber can help. In addition, you will be able to adapt to changes in department processes and be open to continued learning/training.

Responsibilities

Empathetically screen and understand a potential client’s situation and assess if Farber’s services will fit their needs.
Recommend appropriate services for the client and book appointments for them to meet with one of our advisors (internally known as Debt Solutions Manager).
Schedule appointments for the client using a booking system.
Efficiently respond to current clients’ inquiries relating to the status of their file.
Appropriately document every contact in our information systems.
Perform administration tasks as assigned such as, rescheduling appointments, creating and completing follow-up tasks, handling emails in the team’s inboxes, etc.).
Communicate via phone, email, webchat and SMS to potential clients.
Achieve team targets.
Develop, maintain and apply the learned knowledge of our specialized industry.
Other duties as assigned.

Qualifications

College diploma
3 years of prior customer service experience
Call center experience is an asset
Experience working in the financial industry is an asset
Excellent verbal and written communication skills; excellent spelling and grammar skills
Natural ability to recognize and speak to the client’s emotional state
Excellent listening skills
Ability to build and manage relationships
Detail oriented, organized, and effective time management skills
Ability to multitask and successfully operate in a fast paced and team environment
Committed and a team player
Highly motivated with a strong sense of accountability for their work
Ability to work independently with integrity, honesty and ownership.
Experience working remotely is an asset
Experience with MS Office (Outlook, Excel, Word, Teams) and able to learn new software and applications quickly
Strong typing skills

Benefits, and Perks

Remote work model
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Position: Client Service Representative
Location: Remote
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $41,000-$46,000 + Bonus

Our Culture at Farber

At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.

Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.

Quick apply

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