Customer solutions director Jobs

Director, International Strategy & Planning
Instacart —Ontario
- $234,000–$247,000 a year
- Remote
- Communication skills
Director, Insurance Underwriting Operations and Communication
Peace Hills Insurance —Edmonton, AB
- Marketing
- Analysis skills
- Bachelor's
Quick apply
Senior Project Manager
Aurora Glazing Solutions Ltd. —Langley, BC
- $75,000–$120,000 a year
- Full-time
- Customer service
- Analysis skills
- Project management
- Dental care
- Paid time off
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Technicien(ne) en documentation bilingue
MacLean Engineering & Marketing Co. Limited —Val-d'Or, QC
- $53,000–$58,000 a year
- Full-time
- Bilingual
- AutoCAD
- Computer science
- Profit sharing
- Dental care
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13d
Manager Powerplant Engineering
MTU Maintenance Canada Ltd —Delta, BC
- $114,000–$135,000 a year
- Engineering
- Microsoft Office
- Master's degree
- Disability insurance
- Dental care
National Account director– Industrial Solutions
MTLI Group of Companies —Markham, ON
- $110,819.44–$150,536.49 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Paid time off
- Vision care
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Expert en Tarification – Fret Maritime Import / Export - Ocean Freight Pricing Expert – Import / Exp
Globco Inc. —Lévis, QC
- $30–$36 an hour
- Full-time
- Bilingual
- English
- Microsoft Office
- Flexible schedule
Quick apply
4d
Director of Warehouse Sales
18 Wheels Logistics —Burnaby, BC
- $100,000–$150,000 a year
- Full-time
- Hybrid work
- CRM software
- Up to 50% travel
- Sales
- Dental care
- Paid time off
Quick apply
Senior Manager, Asset Integration Office
BC Rapid Transit Co. Ltd —Metro Vancouver Regional District, BC
- $120,560–$180,840 a year
- Full-time
- Management
- Engineering
- Project management
- Dental care
Manager, FP&A
Titanium Logistics Inc. —Bolton, ON
- $100,000–$120,000 a year
- Windows
- Microsoft Office
- Finance
- Dental care
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Member Experience Advisor - Athabasca
Servus Credit Union —Athabasca, AB
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
Quick apply
Building Services Coordinator
Tricar —London, ON
- $65,000–$75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Life insurance
Quick apply
Member Experience Advisor - Crowsnest Pass
Servus Credit Union —Coleman, AB
- Part-time
- Sales
- Customer service
- High school diploma or GED
- Profit sharing
Quick apply
Manager, Tax
Superior Propane —Calgary, AB
- $145,000–$153,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Supervising experience
- Employee assistance program
Quick apply
Senior Law Clerk
Fairstone —Toronto, ON
- $90,000–$110,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
Business Office Manager
Primacare Living Solutions —London, ON
- $60,000–$65,000 a year
- Full-time
- Customer service
- English
- Accounting
Quick apply
4d
Licensed Community Manager
FirstService Residential —Edmonton, AB
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Dental care
- Paid time off
Quick apply
Director of Sales & Business Development
Progressive Industrial Fluids Ltd. —London, ON
- $120,000–$160,000 a year
- Full-time
- Sales
- Engineering
- Laboratory experience
- Store discount
- Wellness program
Quick apply
Coordinator (Operations & Executive Support)
AvenueNB Cooperative Ltd —New Brunswick
- From $52,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Dental care
Quick apply
Information Technology Manager
A.L.P.A. Equipment Ltd. —Balmoral, NB
- Full-time
- Bilingual
- Computer science
- Microsoft Excel
- Store discount
- Disability insurance
Quick apply
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Director, International Strategy & Planning

Instacart -
Ontario

Apply Now

Job details

$234,000–$247,000 a year

Qualifications

Communication skills

Full job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

We are hiring a Director, Strategy & Planning (International) to drive international go-to-market strategy for our Instacart Platform. In this role, you will have responsibilities including, but not limited to, overseeing the International pillar of the Strategy & Planning team, setting Instacart’s retailer go-to-market strategy for these initiatives across the full span of our Instacart Platform solutions, supporting the ongoing success of these initiatives, and communicating results to Instacart’s executive team.

ABOUT THE JOB

Define Instacart’s international retailer strategy for launching and growing our suite of Instacart Platform solutions by driving vision, commercialization strategy, and go-to-market planning of complete range of retail enterprise opportunities available to retailers outside North America
Lead Strategy & Planning pillar responsible for collaborating with Engineering, Product, Corporate Development, Operations, Legal, Finance, and other cross-functional stakeholders to define our international operating model and new market entry strategy
Own long-range planning for the international commercial business, turning our business momentum into clear targets that focus our efforts on the highest-impact opportunities to support our long-term growth
Build the international commercial enablement system, including ROI models, GTM materials, and competitive intelligence. Partner with sales teams to bring these resources to bear to support both multi-solution platform partnerships and point-solution opportunities
Work closely with our Strategic Partnerships team to identify opportunities to accelerate our retail GTM strategy through growth and product partnerships
Deliver clear and compelling content to senior leadership, both internally and at retail partners

ABOUT YOU

10+ years previous experience in the grocery, retail, enterprise SaaS GTM, or strategy consulting serving the grocery industry with demonstrated cross-functional and collaborative project experience, and a track record of significant business impact.
Experience building and running an operating cadence and governance framework for a complex, cross-functional and multi-region business.
Experience operating in an international environment, including comfort with varying regulatory and competitive contexts, new-market entry strategy and planning, and distributed teams.
Comfort with both risk and ambiguity, and skilled at creating organized and structured details even in ambiguous contexts. Ability to work in a fast-changing environment, with an entrepreneurial approach.
Executive-level written and visual communication skills serving cross-functional teams, management, and external stakeholders. Ability to sell a big-picture story to a variety of audiences, and credibility to get into fine-grained details where needed.
Long-term strategic thinking balanced with near-term execution skills and the ability to take complex data and distill them into a meaningful and coherent story.
Strong retailer empathy and an ability to understand what matters most to our grocery and non-grocery partners’ business.
Inspirational team leader with experience building a culture of engagement, enthusiasm, and high performance.
Location flexible

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$234,000 - $247,000 CAD

Apply Now

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