Field operations technician Jobs

Service Manager
Confidential —Red Deer, AB
- From $75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Blast and Coatings Foreman
Points Athabasca Contracting LP —Saskatoon, SK
- Overtime
- Supervising experience
- First Aid Certification
- Travel
Quick apply
Forest Technician
TDB Consultants Inc. —Prince George, BC
- $22–$38 an hour
- Temporary
- Travel
- In-person
Quick apply
Heavy Duty Equipment Mechanic
Amix Group —Port Alberni, BC
- From $54.15 an hour
- Full-time
- Mechanic experience
- Maintenance
- Microsoft Office
- Dental care
- Vision care
Quick apply
Instrumentation Technician (Red Seal)
Sinomine (Hong Kong) Rare Metal Resources Co., Ltd —Lac du Bonnet, MB
- $47.70 an hour
- Full-time
- Heavy lifting
- Schematics
- In-person
- Wellness program
- Disability insurance
Quick apply
Heavy Equipment Technician
Independent Rebuild Specialist, LLC —Fort McMurray, AB
- $65–$75 an hour
- Full-time
- Schematics
- Heavy equipment operation
- Assembly
- Dental care
- Vision care
Quick apply
Field Mechanic
Forbes Bros. Group of Companies —Saskatchewan
- $55–$75 an hour
- Overtime
- Schematics
- Heavy equipment operation
- In-person
Quick apply
Sonographer (Ultrasound Technician) FTE 1.0
Medicine Place Pharmacy Plus —Edmonton, AB
- $43–$55 an hour
- Full-time
- CPR Certification
- BLS Certification
- Microsoft Office
- Mileage reimbursement
Quick apply
Journeyman Truck and Trailer Mechanic
West-Can Seal Coating —Didsbury, AB
- $43.45 an hour
- 8 hour shift
- CPR Certification
- Heavy lifting
- English
- Designated paid holidays
- Dental care
Quick apply
Journeyman/woman Heavy Equipment Field Technician- Prince George, BC
Union Tractor Ltd —Prince George, BC
- From $53.92 an hour
- Overtime
- Schematics
- Heavy equipment operation
- Maintenance
- Dental care
- Employee assistance program
Quick apply
Senior CNC Filed Service Technician
Think CNC Solutions Inc —Mississauga, ON
- $60–$80 an hour
- Full-time
- AutoCAD
- Schematics
- Customer service
- Dental care
- Paid time off
Quick apply
12d
Field Service Technician
Brunswick Lift Rentals —Charlottetown, PE
- $25–$32 an hour
- Full-time
- Heavy lifting
- Schematics
- Sales
- Disability insurance
- Dental care
Quick apply
Senior Project Manager
QMC Metering Solutions —North York, ON
- $80,000–$110,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
Licensed Automotive Technician
Precision Hyundai —Calgary, AB
- From $34 an hour
- 8 hour shift
- Customer service
- In-person
- Automotive diagnostics
- Store discount
- Tuition reimbursement
Quick apply
Field Service Technician
SECURE —Swift Current, SK
- Temporary
- Microsoft Office
- Travel
- In-person
Lead Mechanic
Weeks Construction Inc —McDougall, ON
- $35–$55 an hour
- Full-time
- Schematics
- Mechanic experience
- Supervising experience
- Wellness program
- Disability insurance
Quick apply
Electrician/ Marine Service Technician
Revolution Yacht Experience —Vancouver, BC
- $29–$40 an hour
- Full-time
- Maintenance
- English
- Power tools
- Store discount
- Disability insurance
Quick apply
Director of Engineering
Terminal City Club —Vancouver, BC
- $120,000–$140,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Lead Avalanche Technician
Dynamic Avalanche Consulting Ltd. —Whistler, BC
- $14,000–$37,000 a year
- Overtime
- Hybrid work
- Engineering
- Microsoft Office
- First Aid Certification
- Paid sick leave
Quick apply
12d
Building Maintenance Lead
City Vibe Developments —Calgary, AB
- $62,000–$70,000 a year
- Full-time
- Schematics
- Maintenance
- English
- Dental care
- Paid time off
Quick apply

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Service Manager

Confidential
Red Deer, AB

Quick apply

Job details

Full-time
From $75,000 a year

Qualifications

Red Seal
Management
Sales
Customer service
Plumbing
Leadership
Communication skills

Full job description

Service Manager
Full-time | In-person

We are seeking an experienced Service Manager to lead our residential service operations. This leadership role is responsible for overseeing daily field activities, coaching and developing a team of service technicians, and ensuring an exceptional customer experience.

The ideal candidate is a results-driven leader who can effectively manage scheduling and capacity, improve operational efficiency, enhance on-time performance, and maintain high service standards. Success in this role requires strong leadership, communication, and problem-solving skills, along with a commitment to team development and customer satisfaction.

If you have a proven track record of leading service teams and driving operational excellence, we encourage you to apply.

Responsibilities

Lead, coach, and develop a team of skilled service professionals to maximize performance, engagement, and achievement of company goals.
Oversee and manage daily residential service operations to ensure efficiency and service excellence.
Partner with Dispatch and Job Coordination teams to optimize scheduling, improve capacity utilization, minimize downtime, and enhance on-time performance and customer satisfaction.
Foster and promote a customer-first, growth-through-service culture that drives long-term client relationships and business success.
Address customer concerns and escalations promptly, ensuring professional and effective resolution.
Monitor and drive key performance indicators, including revenue, productivity, quality, callback reduction, and customer satisfaction.
Conduct regular ride-alongs, coaching meetings, and performance evaluations to support employee development and accountability.
Identify opportunities to improve processes, systems, and workflows to increase operational consistency and results.
Uphold high standards of professionalism, communication, workmanship, cleanliness, and workplace safety.
Reinforce established best practices and service standards that support continuous growth and exceptional customer experiences.

Qualifications:

2+ years of leadership experience in plumbing or residential home services
Proven ability to manage, coach, and hold technicians accountable
Strong understanding of residential service operations
Ability to drive performance using KPIs
Strong communication, organization, and real-time problem-solving skills
Comfortable using CRM, scheduling, and field service management software

Nice-to-Have Qualifications

Red Seal Journeyman Plumber.
Proven experience working in a fast-paced residential service environment.
Demonstrated ability to lead and support teams through periods of growth, change, and operational improvement.
Experience developing, implementing, and optimizing service processes, workflows, and operational systems.

Pay & Benefits

Base pay: $75,000+ per year (depending on experience)
Performance bonus: Unlimited monthly performance bonus (based on KPIs)
Benefits: Available after 3 months

Job Type: Full-time

Pay: From $75,000.00 per year

Experience:

Management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

Service Manager

Blast and Coatings Foreman

Forest Technician

Heavy Duty Equipment Mechanic

Instrumentation Technician (Red Seal)

Heavy Equipment Technician

Field Mechanic

Sonographer (Ultrasound Technician) FTE 1.0

Journeyman Truck and Trailer Mechanic

Journeyman/woman Heavy Equipment Field Technician- Prince George, BC

Senior CNC Filed Service Technician

Field Service Technician

Senior Project Manager

Licensed Automotive Technician

Field Service Technician

Lead Mechanic

Electrician/ Marine Service Technician

Director of Engineering

Lead Avalanche Technician

Building Maintenance Lead

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