Guest service representative Jobs

Sales and Leasing Consultant
Fraser Ford Sales Cobourg —Cobourg, ON
- $65,000–$120,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Store discount
- Wellness program
Quick apply
Guest Service Representative
Hotel Porto Loutro —Nanaimo, BC
- $18.45–$33.65 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee assistance program
- Life insurance
Quick apply
11d
Table Games Manager
Bear Hills Casino & Travel Resort —County of Wetaskiwin No. 10, AB
- Weekends as needed
- Customer service
- Basic math
- Supervising experience
- Wellness program
- Dental care
Quick apply
6d
Senior Customer Service Representative, Escalations
IntouchCX —Winnipeg, MB
- $20 an hour
- Full-time
- Hospitality
- Customer service
- High school diploma or GED
- Dental care
- Vision care
5d
Customer Service Representative
Haohan culture co., ltd. —Nanaimo, BC
- $18.25 an hour
- Part-time
- Customer service
- Basic math
- English
Quick apply
Senior Customer Service Representative, Escalations (Overnight)
IntouchCX —Winnipeg, MB
- $21 an hour
- Full-time
- Hospitality
- Customer service
- High school diploma or GED
- Dental care
- Vision care
5d
Supervisor / Customer Service Representative
Birdies & Buckets Family Golf Centre —Surrey, BC
- From $20 an hour
- Full-time
- Management
- Customer service
- English
- Store discount
Quick apply
QC - Team Leaders & Supervisors - Gaming Company
Inventa —Montréal, QC
- $28 an hour
- Temporary
- Bilingual
- Hospitality
- Heavy lifting
Quick apply
Représentant (e) du service à la clientèle (Anglais Requis )- Customer Service representative
ContactPoint360 —Montréal, QC
- $19 an hour
- Full-time
- Hospitality
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Driver-Budtender (AGE 25+, FULL G, CLEAN DRIVING RECORD)
Highland Cannabis Inc. —Kitchener, ON
- $17.60–$20.00 an hour
- Part-time
- Customer service
- Driving
- Cash handling
- Store discount
- Dental care
Quick apply
Guest Services Leader
Pilot Company —Monte Creek, BC
- $19.80–$24.98 an hour
- Weekends as needed
- Customer service
- Tuition reimbursement
- Life insurance
Overnight Lead Cashier
Pilot Company —Nanton, AB
- $15.55–$19.65 an hour
- Weekends as needed
- Customer service
- Tuition reimbursement
- Life insurance
Front Desk Agent
Best Western Plus, West Edmonton —Edmonton, AB
- From $16 an hour
- Part-time
- Microsoft Word
- English
- Hotel
Quick apply
Sales and Leasing Consultant
Fraser Durham Chrysler Dodge Jeep Ram Inc. —Oshawa, ON
- $60,000–$130,000 a year
- 8 hour shift
- Sales
- Customer service
- English
- Store discount
- Mileage reimbursement
Quick apply
General Manager
Holiday Inn Express & Suites Riverport —Richmond, BC
- $100,000–$110,000 a year
- Full-time
- Hospitality
- Hotel
- Budgeting
- Dental care
- Paid time off
Quick apply
Vehicle Sales Representative - Oakville Volkswagen (OVW)
WEINS Auto Group —Oakville, ON
- $70,000–$120,000 a year
- Sales
- No university degree
- Tuition reimbursement
- Employee assistance program
Quick apply
13d
Resident Manager Team
Western Legacy Group Inc. —Leduc, AB
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
11d
New Car Sales Manager - Don Valley North Lexus (DVNL)
WEINS Auto Group —Markham, ON
- $100,000–$130,000 a year
- Management
- Leadership
- Communication skills
- Tuition reimbursement
- Employee assistance program
Quick apply
Guest Services Representative - Vancouver
Indigo Park Canada —Vancouver, BC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
New Vehicle Sales Representative - Mercedes-Benz Barrie (MBB)
WEINS Auto Group —Innisfil, ON
- $50,000–$100,000 a year
- Sales
- No university degree
- Tuition reimbursement
- Employee assistance program
Quick apply

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Sales and Leasing Consultant

Fraser Ford Sales Cobourg -
Cobourg, ON

Quick apply

Job details

Permanent | Full-time
$65,000–$120,000 a year

Qualifications

Microsoft Outlook
Sales
Customer service
English
Microsoft Office
High school diploma or GED
B2B sales
OMVIC
Dealership experience
Retail sales

Full job description

Job Description

Job Title: Sales and Leasing Consultant (New and Used vehicles)

Reports to: Sales Manager

OUR MISSION

At Fraser Ford Sales, our mission is to provide the best personal service and value, and to create an atmosphere which inspires Innovation, Loyalty and Above Class guest service in all areas of our business.

OUR COMMITMENT

Our commitment is to be the best at providing our customers in all capacities. As a team of professionals we are committed to exceeding the expectations of our valued customers. We believe so strongly that we trademarked this commitment with our Fraser Ford “Exceeds Customer’s Expectations”™® logo.

We are committed to continuously strengthen our sales, service & maintenance, repair & collision and parts & accessories brands and products to improve our competitive position.

We are innovation and design leaders who seek to advance our role for a better future with introducing revolutionary in-car technologies to better serve our customers and awareness through Ford Pass™, fuel-efficiency, safety, social media and sustainability.

We are consumer focused and believe that by continuing to improve the quality, look, feel and image of our products we can produce “exceeds customer’s expectations”™® while focusing on the consumer needs.

We are dedicated to consistently delivering outstanding service and support with driven results.

Summary Statement

Under the supervision of the Sales Manager, the Sales and Leasing Consultant (New and Used vehicles) has overall responsibility for meeting or exceeding individual sales targets and customer experience scores while maintaining compliance with all required provincial licenses and mandatory professional development courses.

Qualifications

Standard Specifications: Requirements are representative of minimum levels of knowledge skills and/or abilities. To perform this job successfully, the Sales Representative will posses the abilities or aptitudes to perform each duty proficiently.

Education

· Completion of high school diploma or vocational equivalent is considered an asset

Knowledge

· 2+ years of experience in an automotive dealership role, with retail vehicle sales considered an asset

· Experience working with the following computer environments is considered an asset: Microsoft Office, Internet Explorer and Outlook.

Skills/Abilities/Attributes

· Excellent interpersonal, communication (verbal & written English) and customer service skills

· Commitment to sales excellence, including adherence to systems and process requirements

· Inquisitive, empathetic, energetic and a team player

· Ability to build long-standing and trusting customer relationships

· Problem solving skills in order to resolve customer issues

· Demonstrate a willingness to learn and participate in all mandatory training

· An inherent affinity towards automobiles

· High morale standards and ability to maintain confidentiality of pertinent information

Required

· Valid Ontario Drivers License and Clean Abstract

· OMVIC Certification

Accountabilities

Sales Performance

· Sell and deliver New and Used Vehicles by providing a high-quality customer experience

· Ensure individual sales targets (sales volume, sales gross) are met or exceeded

· Adhere to company sales processes and procedures

· Promote ancillary products sold by F&I

· Maintain accurate CRM data and provide quality follow upon all un-sold opportunities within 12hrs or sooner

· Assist in departmental merchandising efforts

Professional Development

· Participate in dealership Customer Experience training

· Live our values as stated in the Employee Handbook

· Maintain mandatory provincial licenses and safety certifications

· Complete all mandatory manufacturer training

· Adhere to all health and safety policies and protocols

Customer Engagement

· Building and nurturing a recurring business portfolio

· Foster customer engagement initiatives and be active on social media

· Be a company ambassador in and outside of the dealership

Key Performance Indicators

· Meet or exceed unit sales targets

· Meet or exceed gross sales targets

· Maintain Customer Viewpoint at group average or greater

· Maintain Net Promoter Score (NPS) at or above monthly OEM group average

· Reply to e-leads within 15 minutes of the dealership receiving it

Decision Making Authority

· Collaborate with the Sales Manager to make final decision on deal strategy and customer engagement activities

· Responsible for the day-to-day sales activities attributed to progressing deals and nurturing your sales funnel

· Responsible for determining the priority of tasks within the scope of the position

Working Conditions

· Works in a climate-controlled office and outdoor seasonal conditions

· Accompanying all test drives with customers on a pre-determined route

Key Relationships

· Internally: All employees

· Externally: Customers, Wholesalers and Suppliers

Job Types: Full-time, Permanent

Pay: $65,000.00-$120,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Store discount
Vision care
Wellness program

Ability to commute/relocate:

Cobourg, ON K9A 5V5: reliably commute or plan to relocate before starting work (required)

Experience:

sales: 2 years (required)

Licence/Certification:

OMVIC (required)

Work Location: In person

Quick apply

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