Mac support analyst Jobs

Bilingual French IT Service Desk Analyst
Buchanan Technologies —Charlottetown, PE
- $37,752 a year
- Weekends as needed
- Bilingual
- Customer service
- English
- Designated paid holidays
- Disability insurance
Quick apply
IT Security Specialist (Intermediate)
HyperMabs Inc. —Montréal, QC
- Full-time
- AWS
- Linux
- In-person
- Wellness program
- Commuter benefits
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Bilingual Customer Service Analyst
Medavie —New Brunswick
- $46,292–$52,078 a year
- 8 hour shift
- Bilingual
- Customer service
- English
- Dental care
- Work from home
IT Field Technician
BlueBird IT Solutions Inc —Greater Toronto Area, ON
- $24–$26 an hour
- Full-time
- Hybrid work
- Computer Science
- English
- Windows
- Dental care
Quick apply
Technical Support Analyst
Thames Valley District School Board —London, ON
- $31.10 an hour
- Google Suite
- Windows
- Microsoft Office
10d
information technology (IT) support technician
Turtle Bay IT Services —Kelowna, BC
- $23–$27 an hour
- Full-time
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
3d
Endpoint Systems Support Analyst
Tangerine Bank —Toronto, ON
- Computer science
- Microsoft Outlook
- Computer Science
- Tuition reimbursement
Analyst, IT Support Services - Vancouver
Deloitte —Vancouver, BC
- $47,000–$78,000 a year
- Temporary
- Hybrid work
- Windows
- Analysis skills
- Travel
11d
user support technician
Canada Shaws Consulting Inc. —Richmond, BC
- $37 an hour
- Full-time
- English
- Windows
- Microsoft Office
QA Analyst
TouchTunes —Montréal, QC
- 8 hour shift
- Databases
- Analysis skills
- Scripting
IT Service Desk Analyst
Gateway Casinos Corporate Office —Etobicoke, ON
- $53,147 a year
- Full-time
- Microsoft Powerpoint
- Computer science
- Microsoft Excel
6d
Computer Technician Principal Class
Kativik School Board —Montréal, QC
- $28.40–$40.88 an hour
- Full-time
- Hybrid work
- Bilingual
- English
- Microsoft Office
- Employee assistance program
1d
Security Operations End User Analyst - Intern (May - August)
407 ETR —Woodbridge, ON
- $19 an hour
- Part-time
- Computer Science
- Windows
- Microsoft Office
user support technician
Audcomp —Ancaster, ON
- $36 an hour
- Temporary
- Computer science
- PMP
- English
- Dental care
- Vision care
user support technician
Hy-Tek Computers —Rocky Mountain House, AB
- $35.50–$49.07 an hour
- Temporary
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
5d
User Support Technician
Hy-Tek Computer Sales and Service Ltd. —Rocky Mountain House, AB
- $35.50–$49.07 an hour
- Full-time
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
Quick apply
5d
Security Analyst, Managed Security Services
Chisel Solutions —Toronto, ON
- Azure
- Windows
- AWS
PR & Communications Manager (Remote Canada)
Directive —Vancouver, BC
- Full-time
- Remote
- Presentation skills
- Bachelor's
- Travel
- Designated paid holidays
- Disability insurance
Laboratory Technician / Sample Receiver
Bureau Veritas —Sydney, NS
- Full-time
- Laboratory experience
- High school diploma or GED
7d
Lead, Space Strategy - MAC
OMERS —Toronto, ON
- $86,000–$130,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD

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Bilingual French IT Service Desk Analyst

Buchanan Technologies -
Charlottetown, PE

Quick apply

Job details

Permanent | Full-time
$37,752 a year

Qualifications

Bilingual
French
Customer service
English
Windows
Technical support
Microsoft Office
Analysis skills
Communication skills

Full job description

Job Title: Bilingual French Service Desk Analyst

Position Description: Service Desk Analyst – Bilingual (English/French)

The Service Desk Analyst provides daytime support for the client's internal network, hardware, and application support for various client communities via phone, chat, and email. The support provided includes troubleshooting and resolving issues regarding network connectivity, application issues, desktop issues, proprietary applications, mobile devices, and PC support. The successful candidate must possess strong written and verbal communication skills in both English and French.

About Buchanan Technologies

Since Buchanan’s inception over 30 years ago, we have operated on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.

Why Work at Buchanan?

At Buchanan Technologies, we offer a great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.

Things We Are Passionate About

We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let’s build something amazing together.

Come Work With Us!

At Buchanan Technologies, we offer a great employee experience with a fun but professional work environment. Buchanan Technologies is proud to offer various employee programs that help add value to your daily life.

Fully Paid Benefits (Single or Family Coverage) that include Health, Dental, Vision, Life Insurance, and more…
RRSP plan that sees your contributions matched by Buchanan Technologies
Technology Purchase program that ensures you always have the latest tech for personal use
Paid education/certification program
Standard vacation allotment + 10 Paid Holidays and 6 paid sick days per year

Essential Duties/Responsibilities:

Respond to telephone calls, email and personal requests for technical support from internal business partners in a fast and friendly manner. The ability to explain technical situations to non-technical individuals is essential
Troubleshoot & support software applications, various hardware/software configurations and run appropriate testing & diagnostics
Identify, research, and resolve technical problems. Escalate problems to other support teams when necessary for the resolution
Document incidents/problems, troubleshooting steps are taken, and comments in a ticketing management system
Work in a fast-paced environment, able to adapt to frequent change and be available to work a flexible schedule
Work with diverse groups and individuals to set goals, establish priorities, and resolve issues

Required Skills:

Strong fluency in both English and French (written and spoken) is required for this role
Ability to demonstrate a solid understanding of basic network components and concepts
Ability to provide support to end-users on a variety of topics including Windows and Mac Operating Systems, MS Office, printers, mobile devices, and email issues
Self-motivated and professional with excellent written and verbal communication skills
Strong problem-solving/analytical abilities
Strong commitment to quality customer service
Ability to work independently and follow directions and best practices
Attention to detail and ability to multi-task while talking to customers
Candidates must be able to work shifts, holidays, and weekends
Previous call center, customer service, or technical support experience is an asset
Technical training/certifications and/or the willingness to complete certifications is an asset

Buchanan Technologies provides equal employment opportunities to all employees and applicants seeking employment. We are committed to a diversity, equity, and inclusion work environment for all. We welcome applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, protected status, and/or any other legally protected statute under the Canadian Human Rights Commission. This commitment extends to all aspects of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We comply with all federal and provincial regulations regarding non-discrimination and employment equity in every location where we operate.

Job Types: Full-time, Permanent

Pay: $37,752.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Work from home

Language:

French (required)
English (required)

Location:

Charlottetown, PE (required)

Work Location: In person

Quick apply

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