Mailroom associates Jobs

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Finance & Administration Clerk
Children Believe Fund —Markham, ON
A valid driver’s licence and occasional use of a personal vehicle for business purposes. Willingness to obtain an Occupational First Aid Certificate and serve…
$48,000–$58,000 a year
Quick apply

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Client Services & Sales Associate

PostScan Mail -
Vancouver, BC

Quick apply

Job details

Full-time
$27–$30 an hour
5 days ago

Qualifications

Computer operation
Customer communication
Multitasking
Sales
Customer service
Administrative experience
Customer support
Communication skills

Full job description

Client Services & Sales Associate — PostScan Mail / Certifix Live Scan

Location: Vancouver, BC

Job Type: Full-Time

Company: Certifix, Inc. / PostScan Mail

We are looking for a reliable, professional, and customer-focused team member to help operate our Vancouver office. This location will support both PostScan Mail virtual mailbox services and Certifix Live Scan fingerprinting services.

This is a hands-on role that combines office operations, customer service, fingerprinting appointments, mail handling, and sales/support responsibilities. The ideal candidate is organized, comfortable speaking with customers, detail-oriented, and interested in growing with a company expanding its Canadian operations.

Responsibilities

Assist customers visiting the office for fingerprinting and related services
Operate fingerprinting equipment and assist with FBI background check and fingerprint card services
Receive, sort, scan, and process mail for PostScan Mail customers
Use internal software systems to manage mail items, customer requests, and service updates
Answer customer questions by phone, email, and in person
Help customers understand Certifix Live Scan and PostScan Mail services
Follow up with leads and prospective business customers
Support Certifix sales efforts through outbound calls, emails, and appointment follow-ups
Assist with administrative tasks, office organization, and daily operations
Coordinate with our U.S. team for training, support, and escalations

Growth Path
This role may develop into either a Certifix Sales position or a Certifix Support / Operations position, depending on the candidate’s strengths and interests.

Sales-focused candidates may receive additional training in lead follow-up, business development, and fingerprinting service sales. Support-focused candidates may assist more with customer service, technical support, and operational coordination.

Qualifications

Strong communication and customer service skills
Comfortable using computers, web-based software, and office equipment
Detail-oriented and able to follow step-by-step procedures
Professional, dependable, and trustworthy
Comfortable speaking with customers in person and by phone
Sales or customer support experience is a plus
Office, mailroom, shipping, administrative, or fingerprinting experience is helpful but not required
Willingness to learn fingerprinting systems, mail processing systems, and customer service workflows

What We Offer

Training on PostScan Mail systems and Certifix Live Scan fingerprinting services
Opportunity to be part of a growing Canadian office
Hands-on experience with both customer-facing and operational services
Potential growth into sales, customer support, or operations leadership
Support from experienced Certifix and PostScan Mail team members in the U.S.

We are looking for someone who can help establish and grow our Vancouver office while delivering a professional and friendly customer experience.

Job Type: Full-time

Pay: $27.00-$30.00 per hour

Work Location: In person

Quick apply

Refine Your Search

Client Services & Sales Associate

Human Resources Associate

Janitorial / Mail Services

Document Services Associate (9-month contract)

Floating Front Desk Associate | Vancouver

Finance & Administration Clerk

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