Manager of customer service Jobs

Service Manager
Confidential —Red Deer, AB
- From $75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Financial Services Manager
Jack McGee Chevrolet —Peterborough, ON
- $50,000–$175,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Store discount
- Wellness program
Quick apply
Area Sales Manager
Food Safety Alliance —Montréal, QC
- $75,000–$110,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Mileage reimbursement
- Dental care
Quick apply
Commercial Leasing Manager
Southwest Properties —Halifax, NS
- Full-time
- Finance
- Bachelor's
- Organizational skills
- Store discount
- Wellness program
Quick apply
Landscape Gardener Crew Lead (Experienced)
First Pillar —Bracebridge, ON
- $24–$30 an hour
- Full-time
- Heavy lifting
- Maintenance
- In-person
Quick apply
Housewares Sales Supervisor
WHISTLER HOME HARDWARE —Whistler, BC
- $23–$26 an hour
- Full-time
- Sales
- Customer service
- Supervising experience
- Store discount
Quick apply
Leasing and Portfolio Manager
Toronto Honda —East York, ON
- $120,000–$175,000 a year
- Full-time
- Sales
- Customer service
- Financial services
Quick apply
Senior Sales Executive & Team Lead
Dreamcast Design & Production - Concrete Manufacturing —Richmond, BC
- $80,000–$120,000 a year
- Full-time
- Sales
- Customer service
- English
- Dental care
- Paid time off
Quick apply
Pharmacy Manager
Loblaw Companies Limited —Swift Current, SK
- $58.25–$75.35 an hour
- Full-time
- Management
- Customer service
- Bachelor's
Automotive Sales Manager - Volkswagen Victoria
Volkswagen Victoria —British Columbia
- $95,000–$135,000 a year
- Full-time
- Management
- Sales
- Analysis skills
- Commuter benefits
- Disability insurance
Quick apply
Pharmacy Manager
Loblaw Companies Limited —Fort St. John, BC
- $67.60–$87.45 an hour
- Full-time
- Customer service
- Bachelor's
- Computer skills
Dental Office Manager
Hay River Dental Clinic (Northwest Territories) —Hay River, NT
- $70,000–$100,000 a year
- Full-time
- Medical office experience
- Supervising experience
- Human resources
- Relocation assistance
- Paid time off
Quick apply
B2B Sales Supervisor
TP Canada —Toronto, ON
- $60,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Leadership
- Dental care
Pharmacy Manager
Loblaw Companies Limited —Calgary, AB
- $54.00–$69.85 an hour
- Full-time
- Customer service
- Bachelor's
- Computer skills
9d
Summer Lift Attendant Supervisor
Mt.Norquay —Banff, AB
- $19.50 an hour
- Temporary
- Customer service
- Supervising experience
- In-person
- Store discount
Quick apply
Regional Sales Manager
New-Line Products LTD —Saskatoon, SK
- $120,000–$140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Store discount
- Wellness program
Quick apply
Pharmacy Manager
Loblaw Companies Limited —Comox, BC
- $56.55–$73.15 an hour
- Full-time
- Customer service
- Bachelor's
- Computer skills
Field Sales Manager
TELUS —Burnaby, BC
- $36,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Dental care
Quick apply
Insurance Office General Manager
Alliance Insurance Associates —Edmonton, AB
- From $70,000 a year
- Full-time
- Customer service
- Business development
- In-person
- Employee stock purchase plan
- Dental care
Quick apply
9d
Manager, Architectural & Design (A&D)
Ciot Inc. —Concord, ON
- Full-time
- CRM software
- Sales
- Business development
- Store discount
- Disability insurance
Quick apply

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manager of customer service jobs near

Service Manager

Confidential
Red Deer, AB

Quick apply

Job details

Full-time
From $75,000 a year

Qualifications

Red Seal
Management
Sales
Customer service
Plumbing
Leadership
Communication skills

Full job description

Service Manager
Full-time | In-person

We are seeking an experienced Service Manager to lead our residential service operations. This leadership role is responsible for overseeing daily field activities, coaching and developing a team of service technicians, and ensuring an exceptional customer experience.

The ideal candidate is a results-driven leader who can effectively manage scheduling and capacity, improve operational efficiency, enhance on-time performance, and maintain high service standards. Success in this role requires strong leadership, communication, and problem-solving skills, along with a commitment to team development and customer satisfaction.

If you have a proven track record of leading service teams and driving operational excellence, we encourage you to apply.

Responsibilities

Lead, coach, and develop a team of skilled service professionals to maximize performance, engagement, and achievement of company goals.
Oversee and manage daily residential service operations to ensure efficiency and service excellence.
Partner with Dispatch and Job Coordination teams to optimize scheduling, improve capacity utilization, minimize downtime, and enhance on-time performance and customer satisfaction.
Foster and promote a customer-first, growth-through-service culture that drives long-term client relationships and business success.
Address customer concerns and escalations promptly, ensuring professional and effective resolution.
Monitor and drive key performance indicators, including revenue, productivity, quality, callback reduction, and customer satisfaction.
Conduct regular ride-alongs, coaching meetings, and performance evaluations to support employee development and accountability.
Identify opportunities to improve processes, systems, and workflows to increase operational consistency and results.
Uphold high standards of professionalism, communication, workmanship, cleanliness, and workplace safety.
Reinforce established best practices and service standards that support continuous growth and exceptional customer experiences.

Qualifications:

2+ years of leadership experience in plumbing or residential home services
Proven ability to manage, coach, and hold technicians accountable
Strong understanding of residential service operations
Ability to drive performance using KPIs
Strong communication, organization, and real-time problem-solving skills
Comfortable using CRM, scheduling, and field service management software

Nice-to-Have Qualifications

Red Seal Journeyman Plumber.
Proven experience working in a fast-paced residential service environment.
Demonstrated ability to lead and support teams through periods of growth, change, and operational improvement.
Experience developing, implementing, and optimizing service processes, workflows, and operational systems.

Pay & Benefits

Base pay: $75,000+ per year (depending on experience)
Performance bonus: Unlimited monthly performance bonus (based on KPIs)
Benefits: Available after 3 months

Job Type: Full-time

Pay: From $75,000.00 per year

Experience:

Management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

Service Manager

Financial Services Manager

Area Sales Manager

Commercial Leasing Manager

Landscape Gardener Crew Lead (Experienced)

Housewares Sales Supervisor

Leasing and Portfolio Manager

Senior Sales Executive & Team Lead

Pharmacy Manager

Automotive Sales Manager - Volkswagen Victoria

Pharmacy Manager

Dental Office Manager

B2B Sales Supervisor

Pharmacy Manager

Summer Lift Attendant Supervisor

Regional Sales Manager

Pharmacy Manager

Field Sales Manager

Insurance Office General Manager

Manager, Architectural & Design (A&D)

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