Job Description:
The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The Glenn Gould School and The Phil & Eli Taylor Performance Academy for Young Artists, regularly perform on major international stages. The RCM is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information.
Reporting to the Manager, Development, the Digital Learning Developer is responsible for building, integrating, and maintaining technical and multimedia components that support the organization’s digital learning products. This role blends hands-on development and multimedia build work with system integration expertise to ensure learning solutions are reliable, scalable, and effectively embedded within the organization’s learning technology ecosystem.
The Digital Learning Developer plays a key role in supporting both day-to-day development activities and high-impact integration initiatives involving LMS platforms, APIs, and vendor-delivered solutions.
Development & Build Execution
- Builds, enhances and maintains digital learning components, including interactive elements, multimedia-enhanced learning experiences, and front-end functionality.
- Develops learning assets that integrate video, audio, graphics, and interactive elements in alignment with approved designs and standards.
- Contributes hands-on development support across new product builds, enhancements, and remediation initiatives.
Collaborates closely with the digital learning team to implement cohesive, intuitive, and user-centered learning experiences based on approved designs and requirements.
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Systems Integration & Backend Connectivity
- Supports integration between the LMS, learning platforms, and external systems using APIs and data services.
- Collaborates with internal technology and learning teams to understand, validate, and implement technical integration requirements.
- Troubleshoots and resolves issues related to data flow, authentication, content ingestion, and system connectivity.
- Maintains clear documentation of integrations, technical dependencies, and end-to-end system workflows.
Supports systems integration and connectivity work under the direction of the Manager, Development, in coordination with IT and Learning Ecosystems teams.
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Collaboration & Delivery Support
- Collaborates with the Manager, Development to support delivery planning, feasibility analysis, and effective technical execution.
- Works closely with digital learning teams to translate instructional and product requirements into actionable technical solutions.
- Partners with Learning Ecosystems team to support successful deployment and integration of developed components.
Provides technical input during launches, platform updates, and system changes.
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Quality, Testing & Continuous Improvement
- Tests and validates development work to ensure performance, stability, accessibility, and usability standards are met.
- Supports the identification and remediation of technical issues across digital learning products.
- Adheres to established development standards, version control practices, and documentation protocols.
Identifies and contributes to improvements in development and integration practices to enhance efficiency and long-term sustainability.
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Operational Contribution
- Strengthens internal build and integration capabilities
- Supports knowledge transfer through clear documentation and shared practices to promote long-term maintainability.
- Performs other related responsibilities as required to support Digital Learning objectives.
Job Requirements:
Required
- Post-secondary education in a related field (e.g. Digital Media, Software Development, Computer Science) or equivalent combination of education professional experience.
- Minimum three (3) years of experience in digital development, learning technologies, or technical integration roles.
- Proven hands-on development experience, including front-end, interactive, or multimedia build work.
- Strong working knowledge of APIs, system integrations, and data flow concepts.
- Experience working with learning management systems (LMS) or digital learning platforms.
- Familiarity with multimedia production workflows and the integration of video, audio, graphics and interactive elements into digital products.
- Demonstrated experience troubleshooting and resolving technical issues across interconnected systems.
- Strong analytical, problem-solving, and organizational skills.
Ability to work independently while collaborating effectively within a cross-functional team environment.
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Preferred
- Experience working in education, training, or digital learning environments.
- Experience supporting the delivery of technical solutions, or platform enhancements, or system integrations.
- Familiarity with accessibility standards and inclusive design practices.
- $85,000 - $90,000 per annum
- Office environment with the occasional requirement to work outside of regular office hours as needed.
- Hybrid work arrangement, working on-site at least 2 days per week at the RCM in Toronto, Ontario.
- Fast-paced environment involving multiple concurrent priorities and evolving technical needs.
- Seated work for extended periods of time, with extensive PC use expected.
- This opportunity is for a current vacancy.
- AI Disclosure: AI is not being used to screen, assess, or select applicants.
Interested candidates are asked to submit a cover letter and current résumé online (please upload a single file combining both documents) at https://www.rcmusic.com/footer/careers-at-the-royal-conservatory. Applications will be accepted until a suitable candidate has been identified.
The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.
