ERP Technical Solutions Specialist
VersaFile, an RKO Company is a Vancouver-based technology services and software company providing intelligent content and process automation solutions. This includes managed services, strategic consulting, implementations, and commercial software. Our purpose is to generate outcomes that make a difference by making our solutions easy, highly functional, and quick to value.
Role Overview
We are seeking an ERP Technical Solutions Specialist who will play a pivotal role in delivering successful customer outcomes across two core service areas:
- ERP/ECM migrations and system integrations using the docuflow suite of integration products (d4i)
- Implementation and delivery of docuflow for SAP (d4SAP)
This role sits at the intersection of technical delivery, solution implementation, and customer collaboration. You will work closely with sales, architects, developers, and project managers while owning hands-on execution for ERP and ECM migrations, integrations, and SAP‑connected docuflow solutions.
Key Responsibilities
docuflow for integrations – ERP/ECM Migrations & Integrations
- Participate in requirements gathering and design workshops with customers to understand ERP/ECM content management needs
- Analyze existing client content structures, data models, and source systems to support effective migration and integration strategies
- Design, execute, and monitor content migrations from legacy ECM platforms (e.g., OpenText, FileNet, etc.) to modern repositories (e.g., Box, SharePoint Online, etc.) using d4i
- Extract, transform, and load structured and unstructured content while ensuring data accuracy, completeness, and integrity
- Perform data validation, reconciliation, and post‑migration quality checks
- Troubleshoot and resolve migration or integration issues with minimal business disruption
- Report on migration status, risks, and key metrics to project leadership
- Identify process improvement opportunities and contribute to reusable migration patterns
docuflow for SAP – Implementation & Delivery
- Participate in requirements gathering and design workshops with customers to understand ERP and content management needs
- Configure and implement d4SAP solutions aligned with customer business processes
- Support implementations across SAP ECC and SAP S/4HANA, including ArchiveLink and related document management scenarios
- Assist with solution provisioning, configuration, testing, and deployment
- Deliver solution walkthroughs and demonstrations to customers during implementation
- Support go‑live activities and provide post‑implementation support as needed
- Create and maintain technical and functional documentation
Cross‑Functional & Project Contributions
- Collaborate with project managers to support planning, estimates, and delivery timelines
- Work closely with sales, architects, developers, and fellow consultants to deliver end‑to‑end solutions
- Support internal knowledge sharing and continuous improvement initiatives
- Communicate effectively with both technical and non‑technical stakeholders
Key Attributes and Qualifications
- BSc/BA or equivalent experience
- 5+ years in client-facing consulting/delivery
- ERP + ECM implementation, migration, and/or integration experience
- Presales support (demos, technical Q&A)
- Ownership mindset; accountable for outcomes
- Comfortable balancing hands-on delivery with customer engagement
- Curious and quick to learn new platforms/patterns
- Manages multiple workstreams in active projects
- Sound judgment and decision-making
- Track record delivering on time and on budget
Soft-Skills
- Strong written, verbal, and presentation communication
- Influences and aligns stakeholders to drive decisions
- Navigates client organizations to unblock delivery
- Solves complex/ambiguous problems with sound judgment
- Works effectively independently and in teams
- Understands functional design and translates requirements into delivery
- Comfortable presenting solutions to technical and executive audiences
Technical Skills
- ECM/ERP content platforms: Box, SharePoint Online, M-Files, Documentum, eDocs, Kiteworks, Onbase, OpenText, FileNet (and similar)
- SAP
- ECC/S/4HANA
- ArchiveLink, DMS/DIRS, KPro (or similar document services)
- SAP-integrated document management solutions
- Exposure to SuccessFactors, BTP, and SAP cloud apps
- Databases: SQL, Oracle, DB2
- Storage: on-prem (NAS/SAN) and cloud object storage (AWS S3, Azure Blob, etc.)
- Azure: networking, virtualization, containers
- Scripting/integration: PowerShell; APIs (SOAP/REST); JSON; Java; RegEx
Reporting to: ERP Services Delivery Manager
Location: This role is primarily based in North America (remote work from home), but travel may be required. You will be required to work in the Pacific Time zone.
Type: Full-time permanent
Salary: $85,000 - 115,000 CAD, dependent on experience
Perks:
- Stable, supportive and growth oriented work environment
- Comprehensive health and benefits plan
To Apply: Please submit your Cover Letter and Resume
VersaFile's core purpose is to deliver solutions for clients that make a difference. To make a difference, we need people from all walks of life. By the way, we genuinely care about people, and it is embedded into who we are. For us, equity and inclusion are a natural part of our culture and purpose. No matter who you are, come join us and together let us make a difference!
We thank all applicants for their interest, and we will contact you for an interview if you are short-listed as a candidate.
