Skip tracer collection Jobs

Past Tenant Arrears, Skip Tracer and Recovery Specialist
O'Shanter Development —Toronto, ON
- $21–$29 an hour
- Temporary
- Customer service
- English
- In-person
- Disability insurance
- Dental care
Quick apply
1d
Vehicle Repossession Coordinator / Asset Recovery - Oakville
Randstad —Oakville, ON
- $52,000–$65,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Work from home
Quick apply
2d
Vendor Performance Specialist / Asset Recovery / Vehicle Repossession - Oakville
Randstad —Oakville, ON
- $52,000–$62,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Work from home
Quick apply
2d
Specialist, Vendor Performance - 12 Month Contract
First Canadian Title Company Limited —Oakville, ON
- $64,300–$78,800 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Specialist, Vendor Performance
First Canadian Title Company Limited —Oakville, ON
- $64,300–$78,800 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee stock purchase plan
- Designated paid holidays
Quick apply
Specialist, Vendor Performance
FCT —Oakville, ON
- $64,300–$78,800 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee stock purchase plan
- Paid time off
Specialist, Vendor Performance - 12 Month Contract
FCT —Oakville, ON
- $64,300–$78,800 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee stock purchase plan
- Designated paid holidays
Paralegal, Debt Recovery + Foreclosure - Edmonton
Field Law —Edmonton, AB
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Past Tenant Arrears, Skip Tracer and Recovery Specialist
O'Shanter Development —Toronto, ON
Minimum 3–5 years of experience in collections, tenant arrears recovery, legal collections, credit recovery, or a related field.
$21–$29 an hour
Quick apply
1d
Vehicle Repossession Coordinator / Asset Recovery - Oakville
Randstad —Oakville, ON
Provide information and guidance to customers in order to facilitate bringing accounts current in a courteous and respectful manner. Hybrid (3 days in office).
$52,000–$65,000 a year
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Past Tenant Arrears, Skip Tracer and Recovery Specialist
O'Shanter Development —Toronto, ON
Minimum 3–5 years of experience in collections, tenant arrears recovery, legal collections, credit recovery, or a related field.
$21–$29 an hour
Quick apply
1d

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Past Tenant Arrears, Skip Tracer and Recovery Specialist

O'Shanter Development -
Toronto, ON

Quick apply

Job details

Temporary | Permanent | Part-time | Full-time | Contract
$21–$29 an hour
1 day ago

Qualifications

Customer service
Yardi
English
Communication skills
Property management
Negotiation

Full job description

About Us

O’Shanter is a well-established Toronto-based real estate development and property management company with a long-standing reputation for quality, integrity, and community service and leadership. We are proudly ISO certified for Quality and Environmental Management and recognized as a Great Place to Work®, as well as one of Canada’s Best Workplaces in Real Estate & Construction.

Job Summary

O’Shanter Development Company Ltd. is seeking a Past Tenant Arrears, Skip Tracer and Recovery Specialist who is responsible for the recovery of outstanding rent, damage claims, and other tenant-related receivables arising from former tenancies. Reporting to and working closely with In-House Counsel, this role combines collections expertise, tenant arrears management, skip tracing, and legal file coordination to maximize recoveries while ensuring compliance with applicable legislation and company policies.

The successful candidate will be a highly organized, results-oriented professional with experience in skip tracing, collections, landlord-tenant matters, or legal recovery environments. This position requires strong communication, negotiation, investigative, and documentation skills.

Key Responsibilities

Collections & Recovery

Manage an assigned portfolio of former tenant arrears and recovery files.
Conduct professional collection activities through telephone, email, written correspondence, and other approved communication channels.
Negotiate repayment arrangements and settlement agreements within established authority limits.
Monitor payment arrangements and follow up on overdue commitments.
Identify opportunities to maximize recoveries while maintaining professionalism and compliance.

Skip Tracing & Investigations

Conduct skip tracing and investigative efforts to locate former tenants using available databases, public records, and other lawful sources.
Verify contact information and assess collectability of accounts.
Prioritize recovery efforts based on account age, balance outstanding, and likelihood of recovery.

Legal Coordination

Work closely with and under the direction of the In-House Counsel on accounts requiring legal review or escalation.
Assist in the preparation and organization of documentation for Landlord and Tenant Board (LTB) proceedings, Small Claims Court matters, enforcement actions, and collection litigation.
Maintain complete and accurate file documentation to support legal proceedings and recovery efforts.
Recommend accounts for legal escalation, settlement, write-off, or other recovery strategies.

Documentation & Reporting

Maintain detailed, accurate, and audit-ready records of all collection activities, communications, payment arrangements, and recovery actions within Yardi or other designated systems.
Prepare regular performance and portfolio reports (weekly), including: Former tenants successfully located, Amounts recovered, Amounts contacted, Payment arrangements established, Payment arrangement compliance, Recommended legal escalations, Portfolio recovery trends

Compliance

Ensure all collection and recovery activities are conducted in accordance with applicable legislation, including the Residential Tenancies Act (Ontario), privacy requirements, company policies, and legal directives.
Maintain confidentiality of tenant, legal, and corporate information at all times.

Performance Expectations

Success in this role will be measured through (KPIs):

Recovery rate on assigned portfolio
Skip tracing effectiveness and tenant location success rate
Number of meaningful debtor contacts achieved
Conversion of contacts into payment arrangements or recoveries
Reduction of aged receivables balances
Quality and accuracy of documentation
Timeliness of account follow-up and legal escalation recommendations

Qualifications & Experience

Minimum 3–5 years of experience in collections, tenant arrears recovery, legal collections, credit recovery, or a related field.
Minimum 3 years of experience in skip tracing to locate individuals/debtors and asset tracing.
Criminal background check and credit assessment.
Experience within residential property management, landlord-tenant services, legal recovery, or enforcement environments is strongly preferred.
Working knowledge of Ontario landlord-tenant processes and Landlord and Tenant Board procedures.
Experience supporting legal counsel, paralegals, or litigation recovery activities is considered a strong asset.
Strong negotiation, communication, and conflict-resolution skills with English language proficiency
Exceptional attention to detail and documentation standards.
Ability to work independently while collaborating effectively with legal and operational teams.
Proficiency with Yardi or similar property management/accounting systems is preferred.

What we offer:

We offer a competitive compensation structure designed to reward performance and recovery results.
Base compensation: $21.00 – $29.00 per hour, depending on experience and qualifications plus commission.
Performance-based recovery incentive program.
Flexible engagement structure (part-time contract or full-time employment for the right candidate; also hybrid or onsite work as required).
Opportunity to work closely with legal counsel on sophisticated recovery and enforcement matters.

The final compensation package will be determined based on relevant experience in skip tracing effectiveness, tenant arrears recovery, collections, landlord-tenant matters, legal coordination, and overall qualifications.

Must be legally authorize to work in Canada.

Pay: $21.00-$29.00 per hour

Benefits:

Casual dress
Dental care
Disability insurance
Extended health care
Flexible schedule
Life insurance
Paid time off
Vision care

Application question(s):

Do you have a minimum 3–5 years of experience in collections, tenant arrears recovery, legal collections, credit recovery, or a related field.
Do you have a minimum of 3 years of experience in skip tracing to locate individuals/debtors and asset tracing.

Work Location: In person

Quick apply

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