Find similar jobs: Customer Service Coordinator (Group Customer Service) Jobs - Sun Life Assurance Company of Canada Jobs - Lethbridge, AB Jobs
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Customer Service Coordinator (Group Customer Service)
Sun Life Assurance Company of Canada - Lethbridge, AB
Customer Service Coordinator (Group Customer Service) - CUS01399 Responsibilities: * Provide timely and accurate information to all incoming telephone inquiries, utilizing automated telephone system, computer applications, training material and other applicable resources * Ensure accurate and timely processing of all client/agent telephone-initiated requests * Ensure thorough records are maintained by documenting all actions taken to process telephone-initiated inquiries * Adhere to all measurable department performance standards including but not limited to the following: schedule adherence, quality, productivity, etc. * Assist with department projects and initiatives as needed Education and Experience: * BA/BS degree or equivalent experience preferred * At least 1 year of...
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