ACURA OF NORTH TORONTO

Started work as a valet and within merely 72 hours from my start time my responsibilities expanded well beyond my job description, as well as my pay grade. We experienced one of the extreme snow storms of the 2022 season and I was shocked to find out that none of the management staff cared to call for professional snow removal and instead expected one of the on site staff to fulfill the role with a snow plow pick up truck we stored on site. Of course I was asked to complete this task and being that I was brand new to the team I obviously wasn't keen on turning down work. I obliged, and come to find that the vehicle was beyond the point of being unsafe to drive with its nauseating exhaust leaks and out of spec tires. This now became my alternative role at the dealership without much say in the matter, until there was more. With the the loss of our service department car wash detail, I was also commissioned to man that station of the dealership as well, all while still supervising the service drive-through on the floor above. Whenever there was a customer that needed to be transported home, I was called upon that task as well, fulfilling the role of the Service Shuttle Driver. Not to mention all the random odd daily requests that were well outside of the scope of my "Valet" role that I was hired for. All of which would have been worth the daily stresses and non stop work if I was adequately paid for practically fulfilling almost 3 separate roles all within a 9 hour work day and at every attempt to discuss a reconsideration of my hourly compensation, I was deferred and told that discussions were soon to come. Instead, the company found it to be wise to try and hire separate staff for those roles and every candidate that came through failed to perform to my previous standards. Which tells me, that DILAWRI Corp. is more willing to hire someone new who cannot perform as well as you simply because they demand less pay than what you, and your co-workers feel you deserve. This company uses people and cycles through new staff once the existing staff realize how mismanaged the company is as a whole. It's a classic example of big wig corporate suit people treating their essential bare bones workers, the people that actually generate their money flow, like pawns in a chess game. 

No support from management, i had to constantly ask to get access to softwares which we were suppose to use to call people. No opportunity for advancement. Unless your a salesmen with an established based clientele....i would recommend staying away...and if thats the case youre better off opening up your own place. No transparency with customers or employees. Outdated model for sleazy car sales...but hey if thats your thing youll fit right in!

Excellent team building by management. Great work culture. Classic work hard play harder. As a sales consultant,  your job was to simply navigate the data base and reach out to clients in good positions to upgrade into a new or newer car. Walk on clients were more of a treat rather than a source of your yearly salary. Got to be self motivated to the max if you want to make the most you can there.

Just purchased my new car car from Acura of North Toronto. They're awesome! Nice guys. Honest and helpful. Traded in offer was better than Carmax. I'd definitely recommend checking out their inventory. A good place to car shop. A good on-site search engine to help me navigate through all of the cars they have for sale. Was looking at new cars but ended up buying used. My wife loves her new MDX.

This Dealership is great with great staff and management, but is unfortunately owned by the Dilawri group of dealers which has a reputation of being extremely cut-throat, rude and ruthless to their employees.

Great support from management. have been with the company since 1996!  great culture, great employees, and great facility. Couldn't ask for a better career with an amazing group!

Working at Acura wasn't a necessarily a terrible experience, it was nice to sit down, greet customers when I can, although management could've been better, it was a solid job.

Working for Acura of North Toronto was a very good learning experience and taught me many valuable skill in relation to the repair and maintenance of cars.

Current management is excellent. Treat everyone fairly 
 Great opportunity for younger people looking to start their career. Large organization with unlimited growth potential. 

Used to have great management team, but they all left.  Don't work there if you want a life, they don't care about their employees, bad sales management, the management always yell at you.

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ACURA OF NORTH TORONTO

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