onboarding manager

counsel

business development manager

software engineer

customer experience representative

BIS Safety Software

The staff has a younger demographic which is great as the company is based around a rapid development schedule, and keeping up is key to the business. It's a fast paced, all out type of environment that keeps you on your toes.

As the company is growing quickly, you will be pushed outside your comfort zone but with fantastic team members in place you can ask questions and bounce ideas off of everyone for support. This really pushes growth on an individual level when you are open to learn. 

There is definitely a need for flexibility and personal time management/prioritization as tasks come through at a high rate and you are expected to make individualized decisions about your workflow, but the time flies by and you definitely feel accomplished at the end of the day.

The workplace culture is great, we have fun and work hard and there are many team building activities to join in on. Staff are friendly, helpful, and friendships often extend out of work hours.

The management are open to feedback and I have personally voiced many issues/concerns with them in the past and had them addressed in a timely and appropriate fashion. Feedback is a two way street in the office and they ask for honesty and clarity just as they give it to staff. I feel no hesitation giving feedback and do so without fear of negative consequences. The business works best when we all critically think about decisions and work to find the best overall solution, and it's a principle we have built on. In the past they may have not seemed as open to this feedback but present-day criticisms of management are openly discussed in meetings with all staff instead of on a one-on-one basis which I greatly appreciate.

The hardest part of the job for me is organizational skill - keeping up with the different tasks and timelines can be a challenge but it's one that is supported via software implementation and suggested time management methods.

The most enjoyable part of the job is the diversity of tasks, doing the same thing every day is boring and I'm constantly challenged and pushed to get better and learn. The environment is geared towards learning and development and I feel like I'm constantly able to improve and diversify my skill-set. The product is great, very diverse and solves many large scale problems for huge organizations cheaply and quickly and it's exciting to present it to people and implement for them.

Overall it's a great place to work, I have no fear over job security and I love coming to work every day - something I can't say about previous jobs I've had. I never watch the clock tick down, I'm usually racing to beat it by the end of the day and the people here truly make the team great.

BIS isn't your ordinary work environment,

The company is in an exciting stage of growth that is full of opportunities for folks with the right mindset. The work is both rewarding and meaningful, helping people come home safe to their families, and providing software solutions to help businesses become more efficient.

Unlike other software companies, BIS see's their customers as partners. Through their feedback, the software has grown and changed over time - this comes from a mindset of being invested in the success of their partners, rather than the success of the software.

The organizational health and structure is strong here. Everyone is seen as a peer, having valuable ideas to offer regardless of position or experience. BIS believes in a servant leadership approach, flipping the traditional hierarchical structure on its head. Leadership and management roll their sleeves up and work on the floor with the team, guiding, supporting, and directing. It's not uncommon to see leadership cover tech support calls while the rest of the team does group learning and skill up sessions.

If you need to solve a problem, you aren't bogged down by typical, over restrictive, bureaucratic communication practices - you are encouraged to go speak with anyone you need, from any department - and this includes the CEO. Open communication, candid conversation, and transparency are highly valued. Don't get in the way of these things.

Problems are framed as opportunities, and the team is empowered to create their own solutions. This collaborative environment is focused on finding the best ideas to create constant growth and improvement.

Maintaining healthy culture is very important to leadership, nothing is swept under the rug here. The team is always willing to talk things through until there is understanding. Being brave and speaking up is rewarded and celebrated. 

If you are looking to have a challenging and rewarding career along side a team that cares, BIS is an amazing place. This organization is committed to the pursuit of their core values of humility, compassion, and integrity.

If you want to succeed here you should be:

-Motivated to get things done: No one will do your work for you.
-Willing and wanting to collaborate with others.
-Both open to, and willing to give feedback in a constructive way.
-Able to speak up and defend good ideas.
-Able to accept better ideas from others.
-Willing to listen, learn, and think of things in new ways
-Able to ask for help when you feel overwhelmed
-Be willing to grow, change, and challenge yourself.
-And celebrate the wins of your peers.


It honestly pains me to write this review as this company has the ability to be one of the best places to work I have ever seen, but the shortfalls make if one of the worst.

BIS has a built a great product and it was easily marketable. There are many great opportunities to grow the business and the clients loved the services we delivered. I had the pleasure of working with some of the best coworkers I have ever had. Unfortunately these are brilliant minds with skills that are wasted here. 

All the culture falls apart at the ownership level. This is a very small 'mom and pop' business. The owners are at a point in their growth where they need to start utilizing the skills of the team they have in place, delegating more control of the day-to-day activities, and using the experience of the team in place to grow upon their ideas. They preach culture, and a flat organizational hierarchy with no job titles to try to bring everyone together collaboratively with models influenced by other organizations in the tech industry. 

In practice they treat their team like assistants, with little to no autonomy, or opportunity to bring feedback to the table. Positive or negative. If your skills, attitude, personality, feedback, or suggestions do not match the owners vision perfectly you will be seen as negative and terminated without cause in short order. In less than a year I witnessed the company turn over 10 employees. There was only 12 full time employees at most. The attitude of the owners is to 'roll the dice' and 'see where they land' with minimal onboarding and delegation. This is a recipe for failure. They are hyper sensitive to type A personalities and constructive criticism. This is opposite to the culture they preach. Combine this with marketing initiatives, web design, and PR that is straight out of the mid-2000s, and they have a serious ceiling to break through before seeing real growth.

The end result is a culture where everyone is scared to be themselves or say anything that could be construed as negative for fear of being terminated. The atmosphere resembles Darth Vader walking around and everyone is too scared to say or do anything. Unfortunately the only thing getting choked at this company is the employee retention and growth potential.

As a team member who has been at BIS for a while, I can confidently say that the leadership team at BIS cares about its people. They can be slow to choose someone to hire but when they realize someone is not a fit for the company, or conversely the company is not a fit for them (which also happens), they act fast. I think this is important and why they have so many great team members now; those who do not fit move along or are asked to move along. In other companies, they sometimes keep people who are under-performing, negative, or are just not a fit (culturally, skills, in terms of values, etc.) far too long, which can be frustrating and demotivating for those who do their jobs well and often makes them eventually leave because nothing is being done about those team members (I know many companies where this is the case). I’m grateful they don’t let that happen at BIS as it’s easier to just keep those people than do what should be done for everybody’s sake, including that person (they now have an opportunity to find a place that is a better fit for them).
 
At BIS, they have an open-door practice (literally), no job titles so no one gets pigeon-holed and can find or create new opportunities (this has happened for many team members), and anyone in the company can talk to anyone (there is no rigid hierarchy to follow if you want to talk to anyone or get something done). They are constantly investing in the future of the technology (both new features and AI) and the future of the team (financially by allowing team members to buy into the employee share ownership plan, continually adding new positions, and making plans to build more training for all team members). They are also investing in the future of the company by mentoring the next generation of leaders now, both young and more experienced, so they’ll be able to learn the ropes and take over in the next few years and continue for many years to help ensure a stable future for everyone at the company. 
 
Is BIS perfect? No, but I don’t know any company that is and this is by far the best company that I have ever worked with. What I do know is that they constantly seek feedback (good or bad), ways to improve, and to ensure they have the best possible culture and team they can have, which means not everyone will or should stay forever and that’s okay by me.


After working at BIS Training Solutions for the past two years, I can confidently say this is one of the best places I have ever worked at. Lots of positive changes and improvements have developed in the past two short years. Many great changes that have favored the company, its employees and customers. 

The team is friendly, helpful and knowledgeable. Everyone is willing to lend a hand and make you feel like part of the team. The workplace culture is great. The work environment is relaxed, collaborative and productive. The hours are flexible. And the office celebrations are fun. 

The company owners offer support and show lots of care for their employees. They always treat you with respect and take your input into consideration. This makes you feel valued and an asset to the team.  They are approachable and understanding. And they continuously strive to provide great leadership to the team. The constant hard work they put into the company is admirable and there is a great appreciation towards them and the company.

BIS is a professional, innovative company, always growing and looking towards the future. There is great opportunity to expand your knowledge and skills and branch out within the company. The company is customer focused and is always finding ways to better itself and benefit its clients. The company succeeds with its cutting edge products and services.

The customer experience and technical support roles provide a challenging, fast paced work environment which will test your troubleshooting skills and abilities to muli-task. There is plenty of opportunity to grow your skills, expand your knowledge and learn other areas of the company. There is a lot of care and focus on improving the onboarding process, developing its employees proficiency and productivity. This is a place where you matter more.

If you are looking for a challenging role where you can develop your skills and grow with an outstanding team, BIS Training Solutions comes highly recommended!

Pros
  - Amazing culture and an amazing network of people willing to help and teach you
  - Insightful and helpful peers or associates makes your time at the company more interesting and progressive
  - Relaxed and productive atmosphere
  - The owners in the organization care about the employees
  - Flexible work structure (start/end time, work on weekends)
  - Pay is pretty decent for an entry-level position
  - Small company, has more of a family feel to it
  - Weekly meetings with other employees since communication is always something that is trying to be improved on
  - Always made to feel that you are a part of the structure and have the immediate support of your peers and management
  - Exciting to be a part of something that could disrupt an industry, and working to make something grow to new heights is empowering
  - Positive reinforcement is being provided to employees more
  - Fun aspects incorporated into the office, things like birthday celebrations, anniversary lunches, and fun team outings
  - Employees keep things in perspective, have fun, and laugh
  - Employees are not afraid to suggest ideas to improve the work processes, thus benefiting everyone in the organization in return
Cons
  - There is a lot of information but it still needs to be organized in a way that is easy to find and access
  - In a state on constant change. The desire to be innovative can be too disruptive and moves to fast
  - The owners don’t have a clear vision of where the company needs to go to continue being successful
  - The company needs to ensure that they have the right leader within the organization who knows how to lead and inspire, not just the owner taking on all management
  - Lots of turnover with employees which sometimes leave a large workload on long-term staff

Advice to Management
  - Take care of your employees and the employees will take care of your business!
  - Improve internal communication so everyone can be carried along on the happenings within the company.

Working for BIS has been an absolute dream come true. I've been with the company for a couple months now, and even just through the interview process this was the first job I had ever applied for where I wanted THIS job, not just 'a' job. The people here are so friendly, kind, welcoming, and encouraging. I've never had a job that can stand behind the 'we are a family with great culture' statement, until being a part of the BIS team. There is an open door policy here, that truly is an open door policy. I can go to anyone, at any time, with questions or concerns and genuinely have them heard and answered with zero fear of judgment. The people here at BIS are constantly looking for what they can do better to support the team (I never have anything to say there. I literally tear up on a regular basis as I just cannot get over how much everyone cares here. It's unreal in the best kind of way).  Everyone here is a positive person, always willing to help, with the biggest smiles on their faces. There are regular check ins with the team members to do just that - check in with them. See how they are doing, if they want any more focus on specific areas of the job, what the team members can do to improve (again, I honestly see no room for improvement. This job is a DREAM JOB with DREAM TEAM MEMBERS). You are recognized for the hard work you put into the job, regularly. We have weekly meetings with kudos call outs - and it just feels so wonderful to be recognized. I truly love being a part of the BIS team, more than there are words for me to be able to describe. 

Having made the decision to leave BIS to explore another opportunity that crossed my path, I found myself on a journey that, while enlightening, made me realize just how much I missed being part of the BIS team. Although I was away for a short period, I remained in close contact with a lot of the team, especially with my team lead, who has always been a source of support.

Before my departure, the leadership team took the time to meet with me to discuss my reasons for leaving. They listened and understood my desire to try something in a different field. Their response was not only supportive but affirming. They expressed how much they valued me as an employee, highlighting my potential for further growth and the exciting opportunities that lay ahead—both if I chose to stay or if I decided to return in the future. 
Since my return, that same spirit of encouragement has continued, with leadership actively promoting my development and providing me with new challenges.

When I made the decision to come back to BIS, I was met with an overwhelmingly warm welcome from the team.  Everyone was genuinely excited to have me back, which reinforced my belief that I had made the right decision.

Since returning, I’ve embraced new tasks and responsibilities that continue to challenge me and allow me to grow even further. The collaborative spirit of my colleagues makes me feel incredibly fortunate to be part of such a dedicated and talented group.

I feel fortunate to be part of a team that encourages innovation and collaboration, where my contributions are appreciated. I’m excited to continue my journey here and look forward to what the future holds.

Hands down, BIS is the best company I have ever worked for. I joined the team as employee number 3 in a sales support position when the company had a handful of clients and was still trying to find its niche. Since then, the team has grown to 15 hard-working employees providing industry-leading health and safety technology solutions to thousands of companies around the world.

A typical work day at BIS is fast-paced, collaborative, and exciting. Although the company is almost 13 years old, it has the atmosphere of a start-up. There is an almost palpable air of excitement and anticipation as momentum builds between every milestone and achievement. This makes BIS an ideal place to work for someone who wants to get in at the ground-floor and make a lasting mark.

The management style at BIS is performance & feedback driven, growth-oriented, and flexible. Time and time again, they have demonstrated a willingness to invest in staff, providing the support and resources necessary to ensure team members occupy the position best suited for their strengths, interests and career goals. 

BIS is a great place to work for solutions-oriented self-starters that excel in fast-paced environments, and possess a willingness to meet challenges by working collaboratively with a tight knit team. If this sounds like you, you too might find employment at BIS to be challenging, rewarding, and full of opportunity for personal and professional growth.

From my very first contact during the interview process to nearly a year in the role, my experience has been truly wonderful. During the interviews, I sensed the warmth and passion of everyone involved, and it was immediately inspiring—I knew I wanted to join this team!!

One of the things that really struck me is the proactive, transparent work culture. We have a huge open space where you can feel the buzz of collaboration, lively conversations, and all-around good vibes. Even in our smaller office, you'll never see the door closed, even during serious meetings. I truly feel that everyone is welcoming to any idea or concern you bring up—it's incredibly refreshing!

Another standout aspect is that no matter which department or team you're on, you're free to dive into any project or task. This is great as you can practice your strengths in your role but also flex out some skills that you want to further improve but never had the chance or space to do so!

Perhaps the most impactful part of my journey here has been how much the company values open communication. Every concern I've raised has been listened to and addressed promptly, demonstrating a deep commitment to candor and honesty. I truly feel heard and seen!!I am excited to continue working with these fantastic people and contribute to the creation of amazing products.

Top Job Titles	Average salary
Onboarding manager 11 salaries reported	$21.00 per hour
Counsel 4 salaries reported	$140,000 per year
Business development manager 5 salaries reported	$116,500 per year
Software engineer 1 salary reported	$60,000 per year
Customer experience representative 4 salaries reported	$22.13 per hour

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