guest service agent

housekeeper

laundry attendant

cook

night auditor

Basecamp-Resorts

The owners are narcisstic and careless with their decisions with very little care for their employees. The corporate team are forced to make tough decisions to placate the owner's highly overleveraged financial obligations and unreasonable personal demands.  

Corporate Management does not take the time to listen to the people on the ground. They barely have hotel experience and only got their roles due to a culture of nepotism. They are quite good at managing from the watchtower so to speak.

The company is great at hiring inexperienced people for low balled salary management positons so if you're a title grabber...this is the company for you. 

If you are looking for meaningful development and growth in the hotel industry....steer clear of basecamp.  It's a shame because the company truly has a lot of potential...just needs a leader with the right mindset to run it properly. 







What is the best part of working at the company?
The people you get to work with everyday

What is the most stressful part about working at the company?
The lack of professional, reliable management. The unease due to a pattern of removing reliable employees for seemingly no valid reasoning. 

What is the work environment and culture like at the company?
The work environment is toxic in most cases theres a "them and us" sentiment felt in the lower ranks of staff. Ownership doesnt help this sentiment as they frequently come and change aspects of our daily worklife to accommodate their need to be precieved as important. Your peers that you work with on a daily basis are about the only redeemable thing about the culture. 

What is a typical day like for you at the company?
Unnecessarily stressful for a restaurant job.

Coworkers were ask super sweet and everyone was really lovely however training was unclear, and the workspace was incredibly bad at being accommodating. Schedule was chaotic and hard to follow which made organizing my life in accordance difficult and I had to cancel appointments multiple times because of a last minute schedule change that had occurred the night before and once that change had been made they were not willing to be flexible. managers would pick and choose who to focus on and several people complained of them being on us all the time . training left us ill prepared and we had to deal with issues and do tasks that were absolutely not in the job description and already theres been high employee turn over. 

A typical day involved unclear direction, micromanagement, and constant pressure without proper support. Leadership lacked transparency and accountability, often playing favorites and ignoring employee feedback. I learned how not to lead a team. The workplace culture was toxic—high turnover, gossip, and fear-based motivation were common. The hardest part of the job was staying motivated in a negative environment with no room for growth. The only enjoyable part was leaving at the end of the day. Would not recommend unless major changes are made.

Basecamp is a young company that is growing fast and is giving employees great opportunities to succeed and be part of a great team. Starting at the top with the Chief Enthusiast a young goal driven individual with a real vision, from there the vision is passed onto a professional management team. The front desk agents and housekeepers do a great job and are proud of what they do. I am happy to now work with this incredible team and am proud to wear the basecamp brand. Check us out we are the place to be! See you soon.

This is the first time ever I wake up each day and look forward to going to work!!!  Basecamp is a young and growing business, with huge opportunities.  We all work really hard, but play hard as well.  Because we are a new organization the company expects and is open to all ideas and suggestions for systems and processes.  If you want to contribute in revolutionizing the hospitality industry you need to work for Basecamp!  We've opened three hotels in less than a year, and there are more to come!!!

I feel that Basecamp has a great team atmosphere. The management team look out for the staff and are concerned for their welfare. Through this past year with the pandemic they have been hands on as much as possible while still doing everything they could to ensure that the staff were getting hours. The standards expected of the staff are that they provide their best level of work so the quality provided to the customer is excellent. 

This company is extreamly fun to work for! Management at my site is understanding and works extreamly hard to make everyone's worklife fun...safe and overall fulfilling, With the room for growth within this exciting company and the respect they treat team members with I Personally hope to work for this company for many many years to come!

A frontdesk agent job can be pretty grueling at times, hotel guests can be very demanding.  Base Camp provides a supportive environment to its front desk staff!  Everyone is a team player and helps out where they can.  The new Director of Operations is so wonderful.  It's such a pleasure to work for an individual that knows how to lead a team, opposed to his predecessors.  Thanks Basecamp, I hope to work for you for many years!

Top Job Titles	Average salary
Guest service agent 34 salaries reported	$18.71 per hour
Housekeeper 27 salaries reported	$18.61 per hour
Laundry attendant 24 salaries reported	$19.48 per hour
Cook 21 salaries reported	$19.36 per hour
Night auditor 12 salaries reported	$19.33 per hour

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