category manager

front desk agent

e-commerce manager

Bed Bath & Beyond

I worked at BBB for over two years and originally thoroughly enjoyed my job. I was always getting the amount of hours I wanted and I loved the people I worked with. Unfortunately, overtime, things went completely downhill. Yearly employee reviews and raises are meant to be conducted and months went by and so many of us had not received ours. Instead, individuals who do much less work and had worked at this company for many years less get promoted more than once! To expand further on this, individuals who have worked for the company since the store has opened actually make less money than somebody going on their second year. On top of no promotions or raises, there are members of management that make the work environment highly anxiety ridden with condescending comments, rude remarks and having outbursts in front of customers which is extremely embarrassing and uncomfortable as staff and customers. 

Due to these issues, so many people quit and we ran short staffed for months, including Christmas time, which made even more people quit because we were all being overworked and were completely exhausted. This company is great if you like working tirelessly while head office sits in the office and ignores the rest of us. Their concern lies with the appearance of the store and could care less about the people that actually work to make it look good - They will walk past you without even saying hello. If you are hired for one position such as a cashier, expect to also be required to be able to do every other position in the store due to a lack of staff. DO NOT ever expect a single weekend off.

Talking to a manager about concerns will do nothing even if more than four people address the same concerns. If you decide to also contact human resources, don't bother because you will only get an email saying concerns were discussed but nothing is being done. 

If head office was not completely useless, the store might still have all its old staff, concerns would be addressed, wages would be based on performance and seniority instead of favoritism and being anxious at work due to higher ups would not be an issue.

The management at the Brampton location is an absolute nightmare. There’s absolutely no support from managers during shifts. If one of them sees that you need help with assisting a customer, or fulfilling a TBS order, or cashing out a customer, or grabbing an item from a high shelf, they’ll do everything they possibly can to avoid helping you. When associates have a legitimate emergency and need to call off, there is zero sympathy or compassion from the managers. You get written up for anything and everything.  If you don’t do certain things, like be overly bubbly when a customer is talking to you? Written up. If you don’t make enough online TBS orders in a month? Written up. If you come in 2 seconds late to a shift? Written up. The hardest part about this job was not the duties or the customers, but rather the toxic environment that enveloped myself and my coworkers. The turn over rate for this location is absolutely insane. I’ve seen so many coworkers quit on the spot because of the stress. Often times HR will have associates from other locations come to our store to help out, because so many people will quit that we become short on staff. In the time that I’ve been here, over 45 people have quit or been fired. They look for any reason to fire associates, so everyone walks around on their tip toes. Managers here treat associates like absolute dirt, and it’s a shame what this location has turned into. I sincerely hope that no one has the misfortune of calling Bed Bath and Beyond their place of employment. Have some respect for yourself and work somewhere else, where you’re treated with human decency.

While I loved my responsibilities, and primarily left to focus on schooling, I did find that certain areas of the store seemed to act almost like a clique in school. Different supervisors are designated for each section of the store, and most treated all employees well, one supervisor was actively rude to those who didn't work in his section specifically. As well, more could have been done to resolve issues between coworkers. Certain employees made me very uncomfortable during my time there. I was not the only person who had mentioned these concerns to HR, and these people were given warning after warning, with no real actual handling of the situation.
Apart from those concerns, it is a fantastic place to work. Employee safety is always a priority, and I received, by far, the most thorough training I have ever experienced at any job. Daily meetings (once at opening and once at closing) to check in with employees. Customer service is accommodating without making the workday more difficult for the employees.Obviously a big store, with a large team of staff, but still able to have a strong sense of community. Management is knowledgeable and actively works to ensure the happiness of both customers and employees. Focus on get the customer what they need, rather than just getting them to spend, spend, spend. Enough pressure to sell that the store does well, but not so much that you feel stressed by the need to force customers to buy.

At first being hired based on experience alot of us were brought in to build a core team. The company was glorified as being a great place to learn and grow. Had plenty of opportunity to learn but there wasnt much attention to supporting and setting employees up for success. As receiving manager i had a huge workload which was no problem for me but with lack of support from upper management there was no way of getting everything done, being a manager below the upper level team meant i had no say in anything. My work was not important at end of day but would still get blamed for everything. Also first year was great, was given plenty of extra responsibiltiy including store openings and staff training, was being finessed to become next ops manager until my current ops manager at the time neglected to do his job and i was thrown under the bus even after he admitted to lack of training me. After that i was treated like a sore thumb no matter how hard i worked and the great reputation i had with co-workers and fellow department managers, upper management belittled my every move. Saw this happen to other associates/managers not only at my store but others as well. Note to company: leave your american managers in america, the canadian retail culture does not need nor appreciate their back stabbing, iron fisted ruling. You lose alot of great hard working people that way.

If you are looking for a place to work where you can do almost nothing all day and never get fired, this is the place for you. You need to actively try to get fired here, and even then, you may not be let go. 

They promise befits, and flexible hours, but its a lie. Don't get me wrong, you are given flexible hours. That one isn't too much of a problem, until people abuse the system. One key holder would only work Mon-Fri 9-5 and refused to work any other time. At a retail place. Only recently did they put their foot down. 
And you are eligible for benefits, if you are full time. Good luck getting full time. Only management and some "replan" (the people that take care of stock) are actually full time. They also told us that if you are responsible for stopping a theft, we are eligible for a reward. The key word there is "Eligible" and that wasn't made clear. I stopped $800 of stuff from walking out the door. I got nothing. A co worker stopped $1,000 and she got a T-Shirt. And only because she asked. 

I absolutely love the people I work with (Most of them at least) and I like my mangers. All these problems come from poor Regional and Corporate policies. And I know its easy to brush off a poor review, but I am a person that has worked there for many years, much like a lot of my co workers. Its not because they have great hiring structure, but because no one, no matter how incompetent, gets fired.

Very, very, hard work for minimum wages.
You go up and down ladders bringing products down for customers.
Increases of hourly wages of 20-25 cents occurs once a year, no matter how hard you exceed expectations.
Lunch breaks come just before you leave for the day.  You are starving
Standing for hours, feet and back hurt
Not allowed to have water bottles at your station.  So thirsty.
You have to clean the bathrooms, vacuum store, wash floors and gather garbage at closing each day, disgusting

Christmas party at end of year.  Food is provided but no bonuses or gifts.  Sad

Good Stuff:
99% of managers and 99% staff are great
Get a lot of training before you hit the floor
Sense of Family
20% off all products
Everyone working hard to help the costumer

This store provides amazing customer service most of which is provided by the minimally paid staff!

Making this job better by:
Hire a cleaning crew to clean all area stores
Wages should start at least $1 more than minimum wages.  This is not a minimal effort job.
Raises in salary should be based on performance not a standard amount
Lunch/meal break must take place no later than 3.5 hours from starting one's shift
Water bottles are allowed at your workstation
Cashiers are allowed to have stools to sit or lean on.

I worked here for just under 4 years. I progressed in the company quickly and landed full time within my first year. The following year was fired as my position no longer existed in the company and was hired back as part time for less money doing the same job, same hours but no benefits. The expectations for this company as a whole are unreasonable and unrealistic. It's always go, go, go but you never have support to complete the tasks and are trying to juggle your own job plus the job of 3 other people. There's absolutely no work/life balance. The expectation is that this company/job is your LIFE and you must live and breathe Bed Bath and Beyond. Higher up management only gives criticism and will never say what you're doing well as a store, they just pick out absolutely everything they can to make the team feel absolutely defeated. I had a decent relationship with the store manager, though I feel like they could have done plenty more to keep moral up in the store and be more involved in day to day tasks. If you're competent at your job there you will absolutely be taken advantage of and it becomes all consuming and exhausting. Progressing in the company comes to a stand still and even when offered a "better position" the compensation wasn't adequate. Discount is mediocre, customers the odd time got coupons with the same savings as our discount. I loved my co-workers, lots of laughs. But far more tears.

This is a terible company to work for in every aspect. As a sales associate you will be responsible for one half of the store, ringing up customers as well as keeping your section immaculate. Good luck in getting your employee log in to work for the beyond orders. You need to have five hands and eyes in the back of your head to get everything accomplished in your shift. Be expected to know everything about your position in a short time. You will receive a small handbook and have to sign many documents for every step of the training process. The worst part of this job is dealing with management, extremely unprofessional. They really do not know what they are doing. The log ins don't work, your pay will be late and paperwork will not get submitted. If you do not understand your job duties you better not ask any questions or you will be reprimanded and scolded for your lack of comprehension. Some of the coworkers are ok and others are jerks. I think they forget that they were new to the job too once before. For the most part they are impatient with any mistakes that you make during your training period. Customers can be high maintenance and condescending as in anywhere. There are some that are understanding when we are out of a product even though it is listed in the computer as being available. Oh and do take your break out of the store or you might be paged during lunch!

Bed Bath and Beyond was a great company that offered me my first retail job placement. I was trained very well throughout my employment at this store. All of my managers were very friendly and helpful. Whenever I had a question they were there to help. It is unfortunate I had to leave this position due to personal reasons but Bed Bath and Beyond offered me a great experience and taught me a lot. 
I was responsible for customer service while I was on the sale floor. I was a "Soft Side Associate" meaning I was working with bedding, towels, and bathroom items. I was responsible for stocking, cleaning, helping customers, finding/locating merchandise, and calling other stores to check their inventories. My favourite part of this job was being able to interact with people. I was happy I was able to help them and connect with them on a personal level - I was overjoyed when I found out a few customers wrote positive comments about me and left them at the cash register for me to read later. The hardest part of the job was originally remembering all of the merchandise and where it all was located, but with the help of the other staff members and the awesome management this became easier for me each and every day.

I will start off with what I did like about the store:

Management is really good with time off (never had a single request denied, even in December)

20% discount on pretty much anything in store.

If you work in the back end, you are always on the day shift and don't  do closings. 

However, there are several drawbacks:
You do not get a raise even after being there over a year.

They rarely hire non management as full time, so there is no benefits. 

Meaningless rules about dress code (no jeans on Saturdays, but on Fridays its ok)

Expect open availability only to work you 16 hours a week

I feared getting sick because I couldn't afford to take extra unpaid days off. 

Management  could work on communication (Been told the same thing by 5 different people within a few minutes). 

They've predetermined who they want to move up in the company and who will stay part time until they leave. If you want to be a manager, work here a year or two and then apply at another place.

Part time hours do not cut it forever for most people. This is why most employees there are in college or semi retired. 

I would of been happier working here if I hadn't felt like I was barely scraping by.

Top Job Titles	Average salary
Category manager 2 salaries reported	$97,500 per year
Front desk agent 1 salary reported	$18.51 per hour
E-commerce manager 1 salary reported	$97,500 per year

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