shift leader

line cook

stylist

dishwasher

massage therapist

Brookstreet Hotel

I worked at Brookstreet Hotel and, unfortunately, my experience was very disappointing. The work environment is toxic, with poor communication and a noticeable lack of fairness in how employees are treated. Management shows favoritism, rewarding certain employees regardless of performance while others are overlooked and held to double standards.

There is little to no support for staff, and concerns are often ignored or dismissed. The workplace culture does not promote equality or growth, and hard work frequently goes unrecognized. Some supervisors speak down to employees and create a stressful atmosphere rather than encouraging a team-oriented environment.

While the hotel itself may seem professional from the outside, the internal dynamics paint a very different picture. Employees deserve to feel respected and valued, but that’s not the reality here. I hope Brookstreet takes serious steps to improve management training and workplace culture because talented staff are being driven away. I would not recommend working here if you value fairness and a healthy work environment.

Working in Events leads to constant, new and exciting shifts at work, no shift is exactly the same and there is a lot of variety in what you do during your shifts so partners are never bored. 
Some days you'll be setting up for a conference, and other days you'll be working until 4 in the morning serving dinner, bartending, then tearing down and resetting for the next event. I enjoy my work at Brookstreet and although the shifts can be long (12+ hours), physically demanding, mentally strenuous, the job fits my lifestyle and accommodates my schooling and the pay is very generous.

I would work either shift work (7 - 3:30 / 3 - 11:30) or business hours Monday to Friday 8:30 - 5:30.  

I learned how to supervise and co-ordinate the front desk, valet, switchboard and reservations.

The management was very supportive.

My co-workers were pleasant to work with.

The hardest part of the job was when there was a communication failure.

The most enjoyable part of the job was the passion that partners had to provide excellent guest experiences.

As soon as I stepped in the front doors I felt extremely welcomed and at home. They have been very accommodating since the very beginning. The environment is one that takes getting used to, but is very rewarding to be a part of. The staff are very friendly and are always willing to help. The work that is done can be very demanding and can be a lot to take, but at the end of the night or day you can go home feeling good about what you do.

What is the best part of working at the company?
There isn’t one. The most toxic work environment ever. The management is terrible. 

What is the most stressful part about working at the company?
The incompetence of management 

What is the work environment and culture like at the company?
Toxic, intoxicated, and a bullying environment 

What is a typical day like for you at the company?
Fighting tears and shakes from the bullying

no proper carts to work. and what is there, mostly are not in good shape due all the years of usage and no proper maintenance. Broken wheels etc. requested to do cleaning job, dusting all blinds, remove garbage etc... without the proper safety apparel, like masks and gloves at least.

I think the best thing about Brookstreet is the fact that if you are a dedicated worker, they really do their best to get you to a place you want to be in an advanced position. In most departments, management does a good job of making sure you are taken care of and getting you the things you need to do the best at your position.

Management in food and beverage doesn't really care about staff. The work is hard and a lot is expected of you, the money could be better. The benefits in the hotel are nice but you spend so much time there it's hard to use them. The employees are the best part as I've met some good people, but also some bad people, very high schoolish.

Most enjoyable part of the job is working so closely with your colleagues as well as being there as much as possible for the guests. Very supportive management and everyday is a new learning process within the job. Hardest part of the job is always trying to please everyone to the best of your abilities.

From the interview to training and job performance, Brookstreet has created a great work culture and training.
They strive to hire , train and support all interactions as a positive and important part of the Team.
Truly a great place to work. A leader and innovator in the Hospitality Industry without question.

Top Job Titles	Average salary
Shift leader 7 salaries reported	$19.90 per hour
Line cook 5 salaries reported	$23.55 per hour
Stylist 2 salaries reported	$22.50 per hour
Dishwasher 4 salaries reported	$20.75 per hour
Massage therapist 3 salaries reported	$68.28 per hour

Working at Brookstreet Hotel: company overview and reviews

Brookstreet Hotel

Brookstreet Hotel ratings

Popular jobs at Brookstreet Hotel

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected