software engineering manager

CDK Global

The good part of CDK Global is the income and benefits. In this respect the company treats its employees very well. There are retirement contribution perks, great health benefits, and easy access to career development tools (e.g. certificates in tech and business, college/university accreditation)

However, as a large corporation (formerly part of ADP - an even larger one) it is suffering from stagnation and short sighted vision. The company treats its employees well but also proves that the employees are disposable and the first target if costs must be cut.

CDK Global continues its heritage from ADP in being focused solely on business acquisition instead of finding innovative solutions. The point is to bring in new business, sometime unethically, rather than create better products and support models so that we can offer and extract value more effectively.

Lastly there is no growth opportunity en masse. There are exceptions here and there but over all, it is not a place to grow. The corporate structure and culture enforces a strong divide between staff and management, support and sales. It is very difficult to jump the fence for new hires and it is openly accepted that you will not grow out of your initial role for the first 5 to 7 years. This would not be so bad if the entry level employees were not under constant threat of redundancy. 

In summation, it is a typical megalith corporation, and the only value for employees is to use it as a stepping stone for getting experience in the corporate realm. This is not a company to tie yourself to.

All my coworkers are excellent and willing to help out or just chat/zoom when I want. I learned a massive amount of skills as a software engineer. I have also learned about corporate structure as a whole. Management in my division is wonderful, I have an excellent manager and team director. But I take issue with corporate management as a whole, which appears to randomly absorb companies/products they think will make money, without considering if shared management between products improves or negatively effects each one. There's a long chain of command between my division and the head. It's difficult to be approved for a meaningful raise when the I've never met 10 of the people that take part in the decision.

They work on the turn over model 
Constant hiring . Management is terrible . All we hear are customers complain how their cDK client manager is  never there  them i.e R?y is never there he is always sick . 
It’s high volume call Center they don’t care about you they want you to answer the phones make company look good with minimal support .  You’ll start as tier 1 and good luck asking tier 2 for help they ignore you with  no help or wrong info customers call back and it’s your fault . Don’t work here ever
They misrepresent stuff all the time and it’s underpaid by about 15 to 20k a year . 
They say it’s a good job for students that is wrong . Myself I graduated with 2 degrees the job is ok the management of the job is terrible they need to get rid of management  the support is terrible and they are now getting into coaching and call quality pushing their scam metrics which are mostly wrong manipulated by management for their desired outcome . Turn over . 
These people are falsifying data ( metrics) .
Don’t work here stay away !!!!

This job does ask a lot from you. You will work long hours some days, (Paid overtime). you will travel across your region many times a month. You are alone in your work, and will not really have any co-workers to lean on. But if you can manage that, you stand out as a strong, capable field tech. 
There are ample area to move into when it comes time to look for a new opportunity in the company as well. A lot of reviews complain about the company, but that was post recession and under the old management. The New (Current) CEO is driving the company forward.
So if you can handle working hard, no boss hanging over your shoulder, and lots of overtime ($$$) then this might be a job for you. Assuming you can deal with technical issues and come up with solutions.

The company when it was ADP was the best company in the world to work for in my opinion. When the Dealer Services business unit was spun off and CDK Global was born the company took a real dive. The shareholder greed and stock price was ruthless. Never could I have imagined that the company could have turned so badly so quickly.

Exciting employment, with plenty of opportunity to see the country and meet new people. Although long days and lots of travel, 80% of my career was on the road. Management can be is very demanding but sales oriented. Provided plenty of training and automated sales tools.

  Was good now not good . Everyone quits .

It’s a high volume call Center job supporting a very poorly planned and developed BIS software . It is oversold and then under supported . 

Your real job will be to struggle to keep your job which in the end secures managements jobs .managers are not professional 

Everyone quits , everyone complains , and the management are a bunch of liars 

Lack of direction from the management in where you roles can progress or projects. No work life balance, salary is low compared to similar roles. No progression in the company especially in Canada (as head office in the USA) and growth or promotions are mainly attained due to nepotism which plays a big role in this company 

Old school payroll/sales company culture passed down from its predecessor ADP

I worked at an awesome company called ONE-EIGHTY it was fast-paced engaging and a tight unit... until ADP came and bought the company.

This is a great place to work for if you don't mind travelling every week and working long hours.
You need to be very versatile in your knowledge and you need to work well under pressure.

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