CONTACT RESOURCE SERVICES

Its a great company, lots of challenges, got to learn about different ways to help someone in a process of clearing off a debt. Some of the ways were to getting them to see how much they can bring forth to paying off, asking them for family or friends support. Management is good always there to guide through the calls. Co-workers are there to help out by giving suggestions. The hard part of the job is to getting in contact with a customer. The most enjoyable part of the job is speaking to the customer and educating them on what happens with bad debt and also getting them to understand why there are credit ratings and help them to solve their credit on time.

This is a very difficult job as it deals with people who are going through extremely hard times and are still required to pay their bills.  Many times they choose to yell and scream and other times they just cry or hang up on you.  Either way you are still required to meet your monthly quote of dollars collected.  
The managers don't really know what they are doing and like to employ intimidation tactics rather than help you when you need help.  The owner of the company does offer many perks such as bonuses and prizes for daily or weekly contests.
The people you work with are generally very kind and fun to be around.

I enjoyed working for this company at the time I worked for them. I have gained strength within my confidence within this company. The management was great, the incentives were good as well. Just when it came to getting a raise after years of hard work, never happened. I started feeling unappreciated and unacknowlwdged for all the hard work provided, so I had to move on to a better opportunity.

-High call volume both inbound and outbound , over 300+ a day
-Learn to handle irate debtors, improve on problem solving skills, money management skills
-Management is very active in day to day work
-Co works are good hardworking people
-Irate debtors 
-Helping people resolve debt issues

As a Junior Collector, my job duties involved collecting money from debtors and keeping track of the debtors accounts. This was a stressful job as mostly the debtors were not ready to pay their debts. But with different techniques and efficient communication skills i use to reach my monthly goals.

What i like about working at CRS is the support, the comprehension from the management and my colleagues. The company is challenging and rewarding. Very happy to have the opportunity to learn from them, I’m sure that in future I’ll thank them for all the knowledge they’ve given me.

Very supportive management team dedicated to ensuring employees develop and reach their goals. The work day goes by extremely fast due to the nature of work, co-workers are all motivated and driven individuals.

management or lack of it sucked
hardest part of job collecting debts and making calls 
nothing enjoyable
small office, headsets
the employees nice, caddy at ;times, competitive
company closed down after 2 yrs, sold out to overseas company

Definitely not something you could do permanent due to management issues and workplace instability. Also, the company does not issue raises on a yearly basis and they do not provide employees with a chance to move up in the company.

Easy atmoshphere-good owners..everyone is very respectful and gets along well..owners are awesome. very respectful to one another and they dont crack down on you with lots of pressure like other companies

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