customer service representative

forklift operator

coordinator

dispatcher

material handler

CSA Transportation

Proceed with caution working for this company. They fire just as fast as they hire. If they like you they will hire you on the spot and if they don't they will just let you go. If you weren't hired at your interview time you did not get the job. Once you start working if they find anything they don't like about you they will fire you right away. Give you no warning or valid reason to fire you. They will not help you in telling you that you are struggling in a certain area and you need to step it up. They will let you sink. They mass hire so when you get hired you are in competition with the others that they hired at the same time and your lucky if you make it past probation. This job is fine if your only looking for something for a few months. Do not expect to make it past probationary period. If you are in Toronto where the head office is you will probably be fine and jump up fast but if you are in any of their other locations all they see if what you do on a computer and don't get to know you at all. They do not try to get to know you or try to help you grow in the company at all. Once you have finished your probationary period they will just let you go for absolutely no legitimate reason which is honestly quite disappointing. When I was working there I actually was really enjoying it and the people I was working with were awesome. It's an open concept and a lot of talking is going on which can be extremely distracting. You are not allowed to put headphones in to block them out so that you can work more effective and efficiently which is pretty irritating. The team lead is really nice but there is a lot of complaining that goes on. Can't say I blame her though. Unfortunately I was quite disappointed on how I was treated in the end. I wish my team lead had at least given me a warning or at least some words of advice to better myself but she didn't do that. There's probably a reason for it in which I do not know and I won't hold a grudge towards her because business is business but it still wasn't very nice and I expect better from my managers in regards to treatment. Word of advice make sure all your paperwork is in order before starting as well. When I first started payroll missed my first two paycheck dates and it was only because I made a big deal out of it that I got paid. The communication between head office and Vancouver is terrible. There seems to be a massive block between the two locations and that probably has to do with the fact that it's one end of the country to another. Vancouver office overall is a very pleasant place to work but they have no control over anything. Toronto is the head office and they make all the calls. So if you are considering Vancouver just proceed with caution. Know what your looking for and don't be disappointed if this job doesn't last for you. This it just how they do things. If you want a long term job I highly suggest you look at another company. 

I recently joined this company with a history of smooth job transitions, but from day one, it was evident that this would be a unique challenge. While the operation and database show promise for growth, the overall work culture is, for lack of a better word, absolute trash.

The HR department is, unfortunately, a source of frustration. Their behavior is nothing short of ridiculous, fostering a clique-like atmosphere where gossip runs rampant. This toxic behavior seems to be promoted from the top-down, creating an environment where if management likes you, everything is great. However, if they decide you're not a good fit, be prepared for an instant dismissal without much explanation.

The company has potential, particularly in its operations and database, but the current work culture overshadows any positives. It's advisable for prospective employees to pass through rather than plan for a long-term commitment. If you decide to leave, my advice is not to bother giving notice – they don't deserve it.

Management desperately needs an adjustment, as the current atmosphere is far from welcoming. The environment is fast-paced, but the trainers lacked the necessary knowledge, creating a frustrating learning experience for new hires.

On the positive side, this is a growing LTL company with room for advancement, provided there are changes in management. Unfortunately, the issues resemble those of a high school, with gossip, crazy favoritism, and political games among the management. Consistency is sorely lacking, and improvements are needed in every aspect of the workplace.

In summary, while the company shows potential in its core operations, the toxic work culture, lack of competent training, and issues with management make it a challenging place to thrive. Consider carefully before committing, and be prepared for a rollercoaster ride if you do decide to take on this workplace.

I didn't hate working here until I called in sick one day...I had to follow COVID protocols which resulted in some time off and a negative COVID test, but almost immediately, senior mgmt started treating me as though I was trying to use COVID policy to take a vacation (as I'd seen them do with many others over the past few months), and within a month I was let go for no valid reason.  

I watched as they let many of their most faithful, experienced and tenured employees go with the rationale that they 'had it coming for a long time' or that they were getting too complacent.  All seemed to have been doing a good job, but somehow stepped on the toes of the same senior manager.

This place is built around the owner and a handful of his favorite people (who don't appear to do much, but seem to have his trust)...if you're part of the inner circle, this place is fantastic...if you're not, I wouldn't recommend it to anyone.

This company has the potential to be such an amazing company but management there is way too toxic. They have really high turnover rate for a reason. If you are on the managements good side, you will be safe but the moment you even rub them the wrong way, you’re getting laid off. I asked for a raise since I got promoted from customer service (40k)to a BROKERAGE dispatcher (range is supposed to be 55-70 but i asked for 50)  and got denied the raise followed by some insults on how i’m not even remotely qualified and should be grateful that i even got this opportunity in the first place. Oh and then two weeks later I get laid off due to “not fitting the criteria” and when i asked what the criteria was, they didn’t wanna tell me. Really toxic environment. 

I wouldn’t recommend this place to work to my worst enemy. Management moves like a cliqué. Feels like your in high school.

When you speak up about something, your automatically labelled as a “problem” and then management starts finding ways to terminate you.

They gossip about existing employees while training new employees, most managers spend 90% of their day gossiping versus doing their work. 

And managers do everything in their power to make you take the fall on something they knew was going to be a mess. I swear this place must be ran by some organized crime syndicate. And pretty much the higher ups are all related which makes it even worse. 

Don’t work or get an interview here. Seriously.

This company is a revolving door for People including the HR personnel. They hire and fire dozens of customer support representatives every month. The new hires are paraded around the office every month for fun.

The management is pathetic and work-life balance is an alien concept to them. They want the customs team to be ready to work 24/7 with no additional pay. The sole HR position keeps getting a new person every 3-4 months.

Don't work here unless you are on the verge of homelessness.

Very poorly run operation , the staff are great people , the management group on the other hand , cannot be trusted. There are several safety issues that are ignored by upper Management.This is not a reputable company to work for , they bring you in judge you by your personality rather than your ability to do the work. Favouritism is a mainstay in their employment practice , there could be so much potential with the company except that what you are told and the expectations given are not what is actually taking place. Asking questions will get you terminated.

Poorly organized, left hand has no idea what the right hand is doing, management plays favorites with their own kind, promises made but never kept. lots of talk very little action. Positions, especially key ones like dispatchers are poorly trained and constantly changing as are all other areas of the warehouse, no organization in the warehouse nor does anybody care and this is the culture at CSA

Worst place to work at, management doesn't care what happens to Employees, as long as they are making money.They don't care if you die or live.If you ever need day off never ask them, they will make 10,000 excuses to not give you day off. During all the time I worked never get to talk to manager, if you ever send E-mail, Rebecca will never reply back. 
Work culture is really bad, no body likes to talk in office.
Job is really easy and stress free, salary is good to but so hard to work in politics environment.

Geeat people to work with, however the employee turn over is very high! Every month someone is quiting and finding a better opportunity where they can grow and feel value. Too much gossiping and management isn't the best, they dont like to give raises. You literally have to beg to get a raise. If your looking for somewhere to start, then this is your best opportunity. Take the experience from here and move on.

Top Job Titles	Average salary
Customer service representative 3 salaries reported	$43,000 per year
Forklift operator 1 salary reported	$23.00 per hour
Coordinator 3 salaries reported	$45,000 per year
Dispatcher 3 salaries reported	$51,667 per year
Material handler 4 salaries reported	$25.00 per hour

Working at CSA Transportation: company overview and reviews

CSA Transportation

CSA Transportation ratings

Popular jobs at CSA Transportation

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected