banking relationship manager

ambassador

relationship manager

interviewer

logistics coordinator

Canada Homestay Network

The best part of this job were my colleagues. The organization managed to bring together a wonderful and caring group of individuals with varied and interesting backgrounds, who worked well together. The management is sorely lacking. The Regional Director was MIA whenever needed, particularly in stressful situations. We operated autonomously which we learned to do on our own, but when it came to anything to do with money, we needed the Director's approval and they were tough to pin down. It seemed to be management's unwritten rule to dispose of any employee who wasn't a "yes" person, challenged the way things were being done or simply asked questions, or worse yet - called them out on illegal employment practices, of which there are many. The Relationship Managers were the heart and soul of the company and yet are discarded callously without much thought or care. I couldn't recommend this company, who does not stand behind the values it promotes, to anyone looking for an honest, forthcoming and decent employer.

I could have performed this job 24/7. Taking care of other people's children and their needs was very challenging and very rewarding. This virtual company promoted working from home and provided the unique opportunity to manage the programs based on the needs of each community. Standards were upheld while customization of program management was supported. Essentially we were fully in charge of our programs and had our team support 100%
This is a family run business that has grown by word of mouth right accross Canada. It was a unique and rewarding opportunity for me for which I will always benefit in the future.

I really enjoyed this job - even though it was short-lived due to Covid. The pandemic did make things a little different to how I’d imagine the role might normally be, as it limited visits with hosts and students, and called for a lot of peddling trying to learn the job whilst also taking in and understanding new measures. As the job is mostly remote, training is online, and you hardly ever meet colleagues in-person, however you always feel supported and everyone seems to have the same attitude and caring personality. There are regular online/zoom meetings so you definitely feel like part of a team and always feel that you can ask for help and guidance. 
I was sad that this job ended so soon after starting, but it was totally understandable. I still to this day recommend the company when anyone asks about student housing!

The culture in the company is great. The team across Canada is very supportive and there is always someone to help and collaborate with.  The Leadership team is very approachable and supportive of colleagues.  They listen to and treat their employees with respect.  Canada Homestay Network has an excellent training team and are continuously looking at new ways to encourage their employees to grow.  If you like working as a team, learning about other cultures and enjoy bringing cultural awareness to others then this is a working environment that you will enjoy.  It can be difficult to have work life balance because of working from home. However there is a fair amount of flexibility in the hours you work and they want you to take time for yourself and your family.

Manage a portfolio for international students and host families within the south/west of the city.  
- conduct visits with students at various high schools with my region.
- work with students on follow up items (extra curricular/adaptation to new environment)
- work with hosts families adapting to new students (language, culture, foods, religions)
- cohesively work with my co-workers on various issues arising from student activities, welcoming and presenting to students and host families.
- most difficult in this job were the amount of hours and stress attributed.
- most enjoyable/rewarding was to see students and host families enjoying each other and creating a "family" environment.

What is the best part of working at the company?
Hosting the international students and sharing Canadian traditions. 
The company representative worked diligently to match families with the right student.
Company was very supportive if there was concerns or conflict and dealt with same quickly.


What is the most stressful part about working at the company?
Getting the wrong student match and finding ways to still ensure student has a good experience

What is the work environment and culture like at the company?
Family oriented, supportive, compassionate

What is the best part of working at the company?
The support from placement managers and other host families. 

What is the most stressful part about working at the company?
Finding a balance of professional distance and making exchange students feel like family. 

What is the work environment and culture like at the company?
Inclusive,  supportive. Well organized. Professional and family like.

Virtual company: you work from home. Which means you are on a computer with other talking heads. Very very high expectations of staff. No opportunities for advancement. Manager/owner promotes who ever she wants. High turnover. On call responsibilities for geographic areas you are not familiar with. Unrealistic responsibility for minor children from countries outside of Canada and USA.

This job gives you a lot of flexibility, but the work load is a bit overwhelming especially  it is hard to turn off after 5. 

Working in a virtual environment makes you tech savvy. you have to manage your time and prioritize well considering the workload. 

The management needs a lot of improving. HR needs to step into lights.

Shift starts around early afternoon until end of day (8pm) Collaborate with team. Toggle onto the business phone lines. Responding to emails and providing support across the organization. This is not a call centre. But we are expected to be taking calls and providing support to host families/students/clients etc. This is a great team to be part of. 

Top Job Titles	Average salary
Banking relationship manager 8 salaries reported	$23.56 per hour
Ambassador 6 salaries reported	$24.25 per hour
Relationship manager 2 salaries reported	$21.00 per hour
Interviewer 18 salaries reported	$20.24 per hour
Logistics coordinator 13 salaries reported	$42,500 per year

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