préposé au service à la clientèle

customer experience representative

customer experience specialist

Cannabis NB

My coworkers were nice good people, but the company and management constantly makes themselves seen as this perfect company to work for that stands out within the corporate world, that they truly care about all their employees, that they focus heavily on work life balance. This couldnt be further from the truth. If things dont go managements way, they will give you absolutely no warning or feedback even if they said they would help me go up in the company and saw tons of potential or they faked compliments it seems. I was doing really good at the job in general and was finally adapting, even got top sales for a week really early on and hit double our goals other times. But ended up sick during my probation period, eventually out of nowhere was told I wasnt a fit for the company and I was too unreliable for them even if I was there 95% or more of my shifts or it was covered. One manager says something, the other disagrees. Shared numerous times how I took this seriously and this was super important to me due to numerous factors I will not share here, ended up feeling like I could be vulnerable with them about how I felt during my probation period. Doesnt feel like I can actually share my opinion and be listened to.  They took advantage of the probation period and let me go without warning, no thank you, no telling me anything good I did for them even if I worked really hard, felt like management wanted me out of their face asap since they were uncomfortable that I wasnt happy and in shock of the news. Was told to not ask more questions and that I should leave and move on. Worst experience, felt super textbook corporate with zero empathy of how hard it can be for someone to lose their jobs like that. Do not recommend 

Was hired with the knowledge that the job was on a temporary part-time basis, and therefore expected to have my contract reconsidered at the end of the fiscal year; however was blindsided 2 months prior to end of fiscal year with all scheduled shifts being cancelled and a massive round of early layoffs occurring. 
Selection of who was chosen to be laid off seems to have been done based on personal favoritism and who was invited to the company poker game, since in all my time working there I never received any negative feedback and in my professional review was given only positive remarks. Was chosen to be laid off above staff members who consume cannabis on the job and spend slow times playing games and watching videos on cell phones on the sales floor. 
Also, all female occasional employees were chosen for layoffs, after several weeks of female occasional employees receiving fewer scheduled shifts on every schedule, regardless of capability or job performance. Also felt like on occasion there was outright competition as to who could/had consumed the most cannabis in the most creative ways prior to legalisation. 
Great place to work, if you're "one of the boys".

By far the worst job I’ve ever worked at! Management is a joke! They would rather baby toxic employees and let good employees suffer. Never have I worked at a company where another employee was caught reading another employee’s emails on camera and nothing was done about it but the one who’s emails were read was told they were in the wrong! You could bend over backwards for this company and get nothing from it. The manager at this location hates big personalities! And don’t ever ask questions because they take it as you having ulterior motives against the company. The manager here talks about certain employees behind their backs to other employees to stir drama and then drags you into the office to blame you for starting said drama! I put my all into this place for nothing! If you want a career in selling cannabis this is not the place!! You’re better off getting a job on the reservations at least they are allowed to have fun. This company wants to mold you into some sort of robot incapable of having any emotion. You’re made to sell not to have fun! Don’t waste your time on this company! I wasted 5 years of my life for nothing! I left this place on my terms before I became something I wasn’t! management doesn’t want you to succeed so why stay!  Don’t fall for the facade they put off!

This job is suited for someone looking for a side job. There is no guarantee for hours and there is no consistency in that regard either. You may have 25 hours one week and 8 the next. Communication is non-existent. It DOES NOT matter how well you perform, don't let them saying it does fool you. The "spending account" for benefits is $1000. They aim to schedule only 5 hour shifts as much as possible. They hire outside much more often for leadership/management roles. Don't start this job with an expectation of advancement, even if they state that it's possible. Unless you are willing to invest several years and have a second job with the expectation that you prioritize this one. Permanent position are very rare. If you decide to take on extra responsibility, you receive no incentive, not even additional hours, just the added responsibilities.

This company has zero loyalty or respect for their hard working employees. Worked for this company for over 4 years and it got me nowhere. Management is power hungry, disorganized, untrustworthy , unprofessional, manipulative .. the list goes on.  
If you are bright and ambitious and have basic self respect this will not be the place for you. 
Be prepared to do extra work with no extra compensation. If you are fine with being exploited and taken for granted and won’t ever speak up when you are being done wrong, then it’s the place for you! 

When you do become dissatisfied with the circus of a management team, Beware, because you will be gaslighted and manipulated into staying much longer than they deserve you to. 

Anyone who works there .. good luck to ya! 

Stay away.

This company is all about increasing the workload of casual/part-time staff without any compensation. On multiple occasions, I have seen this company hire outside friends for management positions over capable employees with years experience. These employees end up training the outside hires with all of their skills... and the company often can't even guarantee the trainee 20 hours per week.

Management consists of inept individuals who are constantly late, underperforming, and actively afraid of the substance they are selling. 

If you are passionate about cannabis, go work for a licensed producer: this job is for people who like cash registers and lack of advancement opportunities.

If you can read from a script and can be a puppet then you are working for the right place. Your not part of the culture if you know more then the manager. Anyone who knows anything about cannabis can run this company. You can’t see the product or smell it and there are no deals if you want more.  Not many people can afford $15 a gram or $180 for only 7g. You can get almost 2oz (60g) for that price on the street. 

They say that they will work with you and family life if you have a sick family member. They will tell you not to worry that your job is secure. By that they mean you might get one 5 hour shift a week and if you don’t quit because of lack of shifts they will let you go. So they like to lie to your face.

Made some great friends and learned alot about the Cannabis industry. I was there for just under a year. They mostly only hire casual, so you'll get at least 8 hrs and up depending on how much you sell. There is a quota per transaction and if not met, your hours are cut.  Big turnaround in people working there. There is no where to go. No part time unless you're there for awhile and i mean awhile.  Seemed that there was nowhere to go but out.  I enjoyed the culture just not the push to sell sell sell when we're living in an unaffordable economy selling such a product. Was not comfortable . You really have to be a good salesperson to succeed here. 

Because this is a new industry, they overcompensated how many people they actually needed in these positions. I wanted to work more than 20hrs per week but didn't happen due to stock contraints and shortages. Although when I was hired as a part time that's what was promised.   
 i was laid off without any warning which was a surprise to me as my work was exemplary. However i was given a letter stating that If a position is available in the future to apply.....

What is the best part of working at the company?
My fellow staff.  Well, most of them.

What is the most stressful part about working at the company?
The lack of real leadership within the store.

What is the work environment and culture like at the company?
Mostly a good company when everything goes their way. However, when one tries to have an independent thought or disagrees with the status quo, then individuals are often thrown under the bus...as it were.  It is then that you begin to get treated like a pariah.

Top Job Titles	Average salary
Préposé au service à la clientèle 3 salaries reported	$19.87 per hour
Customer experience representative 3 salaries reported	$19.87 per hour
Customer experience specialist 1 salary reported	$53,913 per year

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