Cash Converters

The good: Amazing place to work if you want to find a good deal for some used items. I found it to be really fun when buying and selling items to and from customers. The people were generally pretty easy going and the staff were equally so. 

The bad: Having to chase people on the PDL side of things for over due loans and having to hear the same excuses every week or having them avoid you all together. Inconsistency when buying items. Staff had a range of minimum and maximum prices they could buy for and the numbers fluxuated all the time since there was such a broad range.

The ugly: Management was the worst of all. The district manager was on a power trip and usually showed up at your store to sit in the back room on their computer all day. Never any suggestions on how to better run the store. Some of the store managers were just as bad. Punishing new employees for mistakes by write ups. 

All in all the good made up for the bad most days. Sadly most of the stores have closed now. Probably because they weren't consistent in communications with their employees and the ups and downs in the pricing when buying and selling items.

Poor business practices in general.  However you can find some good deals on many items in the store. When reminders were needed on how to set up,test or opperate equipment help was not always forthcoming. Fair training with poor follow up training. Liitle to no team effort on sales floor between staff. Competition with other sales associates creates tention. Obscene jestures and foul language from sales associates common. Ethnic and religious comments from staff and management often overheard. Sales associates practice unfair seniority scemes.  Bullying on sales floor while stealing customers from co-workers.

Went through customers banking information to determine whether they were capable of receiving a payday loan. I used to have numerous customers through everyday.  They were friendly for the most part and built good report with them.  I had to do some collections calls and could work with people who might have hit a glitch in their payment.  Would set up payment plans that were honoured by clients.  Also tested and bought gold from customers to add to my scrap quota for the company.  Also, when this company turned into a Cash Converters, I would work at the buy/sell store and would have to assess the items people would bring in.  The most enjoyable part of the job was definitely payday. And being closed Sundays for one day off a week.

Great place to work. The company gave it's employees the tools and resources to advance their career within the company.
The  company Buys/Sells and loans (payday). This consist of selling new and used products such as: electronics, small household items, jewellery and payday loans. The hardest part of the job is trying to keep all your customers satisfied weather its buying/ selling  a product or loans. Making sure they have an excellent experience and will return or refer other customers to us.
The most enjoyable part of my job is seeing my customers and employees happy and satisfied.

Constant turnover, every fiscal year there is a new business plan that generally consists of downsizing as part of the new "corporate strategy".  This new direction is to make up for the previous years revenue losses, in part to leadership that has no idea what they are doing. Executive leadership team turned over three times in the seven years I was there. This company promotes the "country club at the top and everyone else is expendable assets" mentality.  My recommendation, if you are established in your career and looking for a next step forward stay away from EZCORP.

CASHMAX(a subsidiary of EZ Corp) was a great place to work. The pay was a bit over minimum but the bonuses made up for it completely. 

I also didn't realize how privileged I was to be working in air conditioning now that I have moved on to other opportunities. 

Some days it is very fast-paced and other days it is slow. It just depends on the day of the week or time of the month. 

If it didn't close, I would still be there today. If the American parent company is anything like my Canadian experience, I would recommend working for this company to anyone I know. 

I currently work as a financial CSR and I absolutely love it. Great team, always learning something new and meeting great clients on a daily basis. Feels more like a social outing than actual work, which is the best part, always friendly faces/. I deal with pay day loans and such, so handling money is a task i deal with everyday and anything that I can do to help out the retail side, which i am cross trained for.

A typical day was serving customers I learned how to write payday loans and long-term loans. The management was fantastic. The work culture was great. Everyone worked with respect the hardest part about the job was when you couldn’t give someone a payday loan because they couldn’t qualify for it the most enjoyable part of the job was getting to know your customers on a personal basis. I really wish that they didn’t go bankrupt back in 2019 when Covid hit however they are still strong in the United States.

The staff and management were great. Very easy to get along with, and had no issues assisting with questions or additional training if needed.

The business overall can be overwhelming if your not a jack of all trades type of person tho. There is lots of little information the average person may not pay attention too, that is ideal to be great at this job

Typical day at work involves greeting customers, selling items, buying merchandise, negotiating prices, and daily store maintenance. This workplace allowed me to gain important customer service skills such as dealing with a wide variety of people and problems. The hardest part of the job is negotiation and turning people down for their items they wish to sell. The most enjoyable part of the job is working with co-workers and discovering new types of merchandise and people everyday.

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