business administrator

shipper/receiver

inside sales representative

retail sales associate

commercial sales executive

Coast Appliances

I will start off by saying that the store managers and the sales people do the best they can with what they are given. 
With that being said, head office is in control of absolutely everything. There are unnecessary forms and procedures for everything that can cause lengthy delays. There also seems to be communication issues with head office. The onboarding process is messy, disorganized and it’s expected that you know everything in the first few days. 

The system is old, not user friendly and crashes frequently. 

The processes are outdated, don’t make a lot of sense and they end up causing issues with customers. 

In my opinion this company is going to run itself into the ground if it keeps up
this way. I wouldnt recommend working here. 

Stressful work environment ... Micromanaged, and they like to threaten you of losing your job ... Very little positive support from Managers ... They do not look out for your best interests ... Favouritism within the ranks is terrible as there is lots of backstabbing ... Rarely get time for lunch, and do not honour Stat Holidays or even get two days off in a row !  ... Computer systems and ordering systems are very outdated !
Managers really do not care about you as a person !

I told the dispatcher and owners that I was injured, but continued working for them, they took no action to give me lighter duties , In fact they kept making me hand carry full sized washers by hand to the third top floor of builder condominiums contracted to us. When I tried to say something ,they would reply " booooo hooooo , here have a tissue ! "  so i resigned .
I was treated poorly and never given a raise for the whole year I was there and I worked really hard always completing my route (10 deliveries including removals ) within 8 hours. I would not recommend working here , I felt like a slave. Overworked and underpaid.

very disappointed at the way Head office handled the covid 19 pandemic, and who they kept employed and who they didn't. The more you worked the less you were appreciated and the more that was expected of you.  The Assistant manager was excellent and very approachable, It seemed that they didn't have any say at branch level what was to happen in the working environment it all came from head office who had no idea what was actually going on.  They always said that Coast was a family but when it mattered the most Head Office didn't care.

What is the best part of working at the company?
Coast Appliances makes you feel like you are part of a family and management is wonderful.

What is the most stressful part about working at the company?
Dealing with angry clients all the time

What is the work environment and culture like at the company?
The environment is open, friendly and supportive

What is a typical day like for you at the company?
A typical day consisted of lots of phone work and computer data entry

The people I worked with made it while. The company itself is a joke and is diving deep into the ground. They don't care about their employees at all and that was really shown during covid. People weren't getting layed off but fired and in a very unfair way. If you ever have to deal with anyone over in their head offices, Im so sorry. They are all entitled and I can tell you quote on quote " don't worry about your staff. They are all rreplaceable. Thanks for caring about the people making you money.

Very stressful - Managers are back stabbers - have to eat lunch at work - must work all stat holidays - 2 days off in a row are very rare
Training is pathetic - No parking for employees, must find parking at other locations - cannot combine breaks with lunch ...

A typical day started at 8am and we usually had a group meeting then we leaned the appliances and checked them.  I learned all about the appliances, what they are capable of.   Management was fair and informative.My co-workers were helpful too, and mostly friendly and sociable.
The hardest part of my job was staying up with quotas.  Which I did most of the time.    I enjoyed interacting with the customers and making sure that they were happy and content and had the right information.

A typical day starts at 8:00 am answering calls from customers or the warehouse, helping the sales department preparing orders for payment verification and submission the the warehouse for delivery. Working with the sales team is fun and there is always something new to learn, the mos difficult part of the job is make and upset customer a happy one, usually this happens when there is a delay on the delivery of their appliances.

I could not recommend working for this company. They really don’t care about their workers or the customers. It’s all about money.

They created two brand new departments and used the workers for a year and a half before dismantling the whole team. Then they rehired a new group of people paid them less. Very unstable place. Management is not ethical.

Top Job Titles	Average salary
Business administrator 6 salaries reported	$20.33 per hour
Shipper/receiver 1 salary reported	$17.50 per hour
Inside sales representative 3 salaries reported	$101,667 per year
Retail sales associate 11 salaries reported	$83,455 per year
Commercial sales executive 4 salaries reported	$80,000 per year

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