member services representative

account representative

account manager

assistant manager

area manager

Coastal-Community-Credit-Union

I have been a Financial Service Associate with Coastal for 5 years. It was recommended to me by a friend to work here. The first thing I noticed was the amazing corporate culture that has resulted in many long term employees. There is an incredible amount of opportunity to move up in this organization if you want to to! I have just taken a new role in our Commercial Banking division and have been supported in this decision by staff and our management team. They are always letting me know how much my work is appreciated and showing me that I'm valued. I can say that this is the best and most caring organization I have ever worked for. We are strongly encouraged and educated to create a healthy work-life balance and have a fantastic Wellness Team. At our location at Eagle Creek, we were given free reign to design a wellness program to suit the team, we elected for weekly yoga in the branch. We were provided with yoga mats, blocks, straps and cleaner! You are encouraged to take your two coffee breaks and hour lunch. This is an organization that cares about their employees, pays fairly, and supports the growth of their teams. Additionally, Coastal cares about our communities, there are countless opportunities to volunteer with great local initiatives and leaders. 

What is the best part of working at the company?
Local - which means opportunities are not just on the branch retail floor- we have Marketing, IT, HR, Wealth, Commercial services as well.
We value our employees, support their goals and appreciate their talents which provide excellent service to our members 

What is the most stressful part about working at the company?
For me, it’s more about worrying that teams are happy and thriving.  Ensuring programs and processes are working for them and helping to find solutions that work for all. 

What is the work environment and culture like at the company?
We have been rated top 100 Great Places To Work.  We are successful at diving into our engagement results and focusing on how we can continue to make it an even better place.
We do this by sharing results and working collaboratively with our work teams to course correct and do it better.

What is a typical day like for you at the company?
Coaching and mentoring employees on their performance, products and services as well as celebrating big and even small wins.

What is the best part of working at the company?
They respect you as an individual and value you. 

What is the most stressful part about working at the company?
Stress? Credit Union has No stress! They set reasonable goals and expectations so the only stress you would have is your time management.

What is the work environment and culture like at the company?
Respectful, supportive, diverse,energetic and innovative.

What is a typical day like for you at the company?
Preparing for appointments, looking for opportunities to help members be financially healthy,prepared

CCCU was a fantastic employer for me. As someone who values a challenging work environment with much adaptation, CCCU offered that and more. The best part, though, was the people. Everyone I had the pleasure of working with went out of their way to show me that Coastal walks the walk when it comes to their value statements. The only con is that given the small staff size, there are days when becoming overwhelmed is nearly unavoidable. Fortunately, there is a great team to always back you up. 

Coastal Community is a great place to work - especially if you live on Vancouver Island. Anywhere north of Victoria, the opportunities are limited - but thankfully - CCCU has locations across the entire Island. Very competitive salary, incredible benefits, socially responsible and overall - an excellent company to work for. I could not recommend this organization enough. And the amount they give back to the community makes me a proud employee.

The corporate culture is really positive and supportive and they truly have a people-first approach.  I feel appreciated and the benefits are exceptional.

A great company whose focus on culture and professional development is unmatched in other local organizations. Good pay, great benefits and opportunities to advance your career make this a top consideration for companies to work for.

Good place, good people, very decent management.  Good chance for further advancement if you like.  Family friendly.  Even liked the customers that came in.  Very supportive environment.  And the office buildings are clean, well maintained.

Great wages, benefits and employee recognition program. The most enjoyable part was dealing with our customers on a daily basis. I learned how to pick products that filled a customer's needs. Fun environment.

good organization, decent pay, good benefits. management is mostly good. locations are good. work life balance is what you make it. culture is the same as you may expect anywhere. there are always a few bad eggs in the mix of great people. overall it’s a rear place to work. 

Top Job Titles	Average salary
Member services representative 15 salaries reported	$29.22 per hour
Account representative 4 salaries reported	$54,933 per year
Account manager 1 salary reported	$65,105 per year
Assistant manager 1 salary reported	$43.34 per hour
Area manager 2 salaries reported	$99,563 per year

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