Comwave Networks

a typical day at work would be to answer calls as they came in and sell on the services they had to offer and read a script to counter sell there rejections. Troubleshooting there devices, routers, computers to optimize functionality with converters with there internet. 

learned about troubleshooting routers, computers and remoting into client computers to connect comwave converters via IP to there network. 

management was small and lacked support when escalations came. troubleshooting procedures were also limited.

co workers were easy to learn from and work with

hardest part of the job is dealing with clients who dont understand technology and have to do all support via phone. no service technicians to show up on site.

most enjoyable part of the job was the experience and the co workers relationship

management for the most part was very friendly and helpful , pay was terrible , and they did not work on scheduling with you when school came back around , they dont work with students who are in school.

worst experience was when my grandmother passed and i cam into work the same day asking for leave because we had to go back home for a funeral...i asked for 2 weeks since i was entitled to a vacation and they would not give it to me stating they don't offer  leave for death without manager approval...my manager told me she is not heartless but i can not go...i quite the job to go support my family.

This is a good job to pad your resume. 

There’s an extreme lack of management and to be honest they really don’t know what they’re doing. Managers also pick and choose which staff to speak to and will often neglect the others as if you weren’t even in the room. 

The turn over rate for employees at this place is high. 

Good learning experience but as an outsider coming in don’t be to hopeful for any real promotions without sacrificing years of your life slaving away to upper management who is sure to make you understand that you’re the bottom crab. 

Pros
- Kind people, my stay at Comwave was very pleasant
- Plenty of exciting projects to work on
- Fast-pace always learning new things
- Team/Colleagues are very skilled and hardworking/dedicated
- Compensation very fair
- Kudos to Comwave Social Committee for putting together lots of  cool/fun events
- Customer focused

Cons
- Management can be a little more open to new ideas and engaging
- Consider employee 'Town Hall' gatherings, departments need to intermingle not only on a social basis.

I joined Comwave Telecommunications as an Inbound Sales Representative. My job title included to have a needs based conversation with the customers to help them chose the right product. I managed to successfully achieve and exceed in all sales based monthly targets while also ensuring I provided the best service experience to our customers. They do a good job in helping agents learn the product and understand their customer needs.

A typical day for me was hectic and stressful with a lot of multi-tasking and various job tasks.
The good part is that you can learn a lot if you want to. You have access to many tools and platforms.
Workplace culture is multicultural and most are very pleasant and hard working.
Management is not top notch, but you do have a certain freedom in decision making and within your job tasks.
There is a gym.

Great Sales experience in the Telecommunication Industry
• Decent compensation package
• Employees are taken cared of, treated with respect
• I believed there’s a room for a career growth(depends on which department)
• Meet employees with different ethnicity background

Fast paced environment with a very agile and nimble mindset. Great place to learn and be involved in new technology. Not your typical corporate 9-5 role but if you enjoy learning, having less bureaucratic red tap, this is the place to work. you can get things done here and make a difference quickly.

Management does not seem to care about the employees in their data centers
Working conditions are terrible in the data centers
Company denies bonuses with no explanation
No wealth sharing
Terrible benefits
Petty favoritism
Not much opportunity
Begs employees for good reviews

Poor management and they do not know what to do with the responsibilities they have. Job not organized.
Pay is not good compare to competitors.
Get benefits after 3 months of probation.
No windows at the work environment.
No privacy. Crowded.

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