software engineer

senior software engineer

product manager

implementation consultant

account executive

Dayforce

Ceridian is a great place to work but realistically, depending on the job/Department you're in some jobs are much more demanding on your time than others. While the company boasts work life balance, that is not reality for some Department and those are probably the least recognized Department. Sales is stressful but the recognition is ridiculously high. Implementation is more stressful, and recognition is very low.  I understand the Sales culture, but Sales is not all that is important in a subscription-based business and the recognition gap is way too wide.
To add to some of the previous comments, it does seem that in the Customer support team the drive to close tickets outweighs the drive to solve problems. There is learning opportunity and lack of knowledge there (and in implementation) which is reflected in some of our customer’s experiences,  Ceridian is working to resolve those.
The pay is good, vacation policy is outstanding, benefits (Group insurance) are acceptable in Canada 
The company is growing at such a fast pace that if you're unable or unwilling to go with the flow you won't survive. 
Management for the most part is excellent, they're obviously trained to provide support and say the right things – however most managers are unable to recognize how some skills and strengths can be leveraged and developed - which makes it very difficult for an employee to understand what their career path might look like. 
I've had many excellent managers, and a few horrible ones,  Unfortunately the ones that were bad had a negative impact on my career - they have since left thankfully. What's difficult in a situation like this at Ceridian is that upper management doesn't seem to notice when middle management is mediocre or subpar and impacting good employees’ careers.

You are given the opportunity to speak up and I encourage you to do that.

Worked for Ceridian for over 10 years and always felt like they just wanted quantity over quality. They expect you to do way more than you can handle when it comes to the phone queues. I don't mind going above and beyond but when it's not appreciated is when you feel like they could care less about you and more about the money. No Work/Life balance when I worked there, but now they have a new thing where you can take as much time off as you want. Felt like I was more of a robot then a human being. I always picked up extra work and learned extra positions/products, etc there so I could be a great employee. I also trained other employees etc and that wasn't even my position to do but I did it because I cared about the employees. I thought I was irreplaceable because I was a senior employee there with lots of knowledge and thought I would retire there but apparently they would rather get rid of me to hire 2 people in my place for the same amount I was being paid. I know customers will have a hard time if they keep doing that because they prefer representatives that know what their talking about and can fix their issues fast. If you don't mind being a robot and feel like a slave driver cause you'll be handcuffed to your phone, then this is the company for you.

Working at Ceridian was a great experience and I really enjoyed my job.  I supported 3 different payroll software programs and I worked on a team in a queue, handling incoming calls from clients with issues from whatever platform that they were using.  Usually it was a walk through, or simple procedures, steps missed.  Sometimes corrections needed to be made, and whole payrolls needed to be pulled, corrected and previewed, before they could be run.  Aside from the excellent set of customer service skills, you also had to have a sense of timing, what time it was, when runs were going, what time cut-offs were happening, making sure that each and every client had a perfect payroll no matter what the issue was.  We always were the front line, and our objective was to resolve everything on the front line, but there were extensive or more serious issues, usually with new users that required our senior team's assistance, and then we would have to know when to escalate.  The keys to this position were a friendly manner, exceptional organizational skills, meeting deadlines, a bit of up-selling, some invoicing or billing for additional services and patience.

Company has, hands-down, one of the best vacation policies I've ever come across. Fellow coworkers are friendly and supportive, and are always willing to lend a hand during tough days.

Progression and recognition when working in Support however, can be a painful experience. Your performance is rated strictly based on your service ticket quota count at the end of each month and you are constantly reminded of this. It doesn't matter if the problems you solved were big or small, if you were under by just a bit, it becomes a problem. 

The overall impression that I got was that if you work in Support, there is very little opportunity to grow laterally and your performance is determined strictly by the quantity of your work rather than the quality since upper-management only seems to care about numbers.

If you're the kind of person who's fine with just sitting at your desk and grinding out service tickets day-in-day-out at a fast pace, then Support is for you. But if you're the kind of person who expects recognition on your work quality based on the time and effort you put into it, then I would say pass.

Service specialist – Ceridian Canada Inc. (client service – HPL)
Interact daily with customers through telephone, email to re solve, trouble shoot and reconcile all issues associate with Payroll, benefit and Journal Entries in HPL, 
	Rewrite the HPL year end check list on the year end guide approved by the year end committee and printed on HPL year end guide.
	 create SQL reports (Power query), special tax exemption and garnishment
	Articulate to client how to create and transmit payroll cycle run and off cycle run.
	Reconcile remittance to CRA, WCBs, EHT,CSST, pension, JE & Benefit billing
	Appoint as a member of committee for year end guide, best practise and How to Knowledge Centre projects. 
	Explain how to processing US payroll, such how to set up 401K and ensure client meet the year end deadline Jan 31 to submit W2.

My work experience at Ceridian focused on continuous learning of the payroll industry. A typical day at work - scheduled hours 8 - 4, check the que for payroll orders, process orders in the que (quanitity expected to process 1 - 20 per day - depending on order complexity). Send out e-mail communications to sales reps and division team leads to confirm payroll orders had been booked and commission will be allocated within the booking month. The incomplete procedures required to complete tasks would be the hardest part of the job. The most enjoyable part of the job was the team members I was fortunate to associate myself with along with the opportunity for further personal growth.

The payroll business that Ceridian does, is on a daily deadline. It can be a stressful day, when production system issues occur or it can be a normal (non-stress)day when the system is running smoothly. I am very content working with my colleagues. Each and everyone of them is an excellent team performer. The hardest part of the job is meeting those daily deadlines. Missing those deadlines would affect an employee receiving their salary pay on time. The most enjoyable part of it is being able to commit to those deadlines and being acknowledged for the effort put into it.

I have been working within this company since I moved from overseas more than 4 years ago. I have learned a lot and have grown a lot in this company. Started within an industry that was new to me and I was given opportunities to grow and learn different products,deal with customers requests at a level I was not used to. And now, all this is familiar to me so I am really thankful for that.

It has been a good learning along the way and I am ready to learn new. I have been surrounded by knowledgeable colleagues who contributed to my learning process as well. 
Today I am looking to relocate and I am willing to consider any offer that you may have.

They brag about work life balance when there is none as only some jobs are able to be fully virtual well the majority were one day a month. Mgmt was able to work from home for there pets or when they wanted to but we employees couldn't if we had a daycare or school closure. Hard to get ahead no matter how much extra time you put in.  Mgmt also won't deal with problem employees. Lots of jobs moved to the states and lots of people have lost their jobs or had to go to  a job they didn't want but had no choice as they need a job. Wish I had left years ago.

Typical day at work, take customers call regarding their pay stubs,   I learned to update employee profile and and deleting of names.I trained other receptionist,  Assist my supervisor to do a massive  mail merge   hardest part of my job is when I cannot get a hold of a manager and the customer do not want to leave a message and you cannot page, what I usually do to ask if I can put them on hold and physically deliver the message. The best part of my day is when I have to teach co-workers how to use Excel.

Top Job Titles	Average salary
Software engineer 20 salaries reported	$101,048 per year
Senior software engineer 13 salaries reported	$127,154 per year
Product manager 1 salary reported	$92,600 per year
Implementation consultant 4 salaries reported	$75,250 per year
Account executive 6 salaries reported	$64,125 per year

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