shipper/receiver

food service worker

forklift operator

assistant manager

Demetres

The workload at Demetres for someone with no experience prior is ludicrous. On a busy night, management always is cutting on labour costs leaving each server with usually either 15-20 tables for themselves. (3-4 servers with 45 tables in total) I wouldn't personally recommend this job for anyone who folds under pressure easily as for many new hires they are usually thrown into the chaos of obnoxious people wanting dessert and having to cater to more than 10 tables at once or scooping the rock-hard ice cream coming straight out of a blast freezer. If you're started off as a barista, you will be working alone and are expected to handle all the drinks by yourself which can be extremely stressful on busy days. The work is always going to be fast paced, but the workers themselves are very nice and friendly as the majority of the staff are made up of teenagers. The pay is also good with the tip-out total, but expect long hours if closing as on a weekday you can end your shift from anywhere to 12AM or even 1-2AM on weekends. If you like sweets, the benefits are pretty good as you get a free pint of ice cream every month and can usually take home desserts for free (depending on the location)  if the Uber order was cancelled or the kitchen made mistake on an order. You can also get free teas on your shift and have a 50% discount for 1 item in any Demetres location but other than this, there are no real benefits for working part time. 

I would get ice buckets ready for waitresses water, do minor tasks around restaurant in addition to being the sole hostess on the busiest nights and managing the flow in and out of the restaurant. I also had to bus tables and assist people if they caught my attention.
I was also trained on drinks, so when the restaurant got extremely busy I could jump behind the counter and make specialty coffees and smoothies.
I learned to be quick on my feet and to be able to work long hours without a break. I also learned that while every job may not be morally rewarding it teaches you to persevere through the more stressing of tasks.
Management was seldom present, but my supervisor was helpful if I had any questions except most of what I had to do I learned by working through the job and figuring things out.
The hardest part of the job was bussing tables for large groups of people, cleaning the table then re-organizing the table in order to seat the next few groups of customers in a timely manner.
The most enjoyable part of the job was meeting different interesting people every day and putting a smile on their face by merely being helpful.

Fun workplace when focused only on the job but high strung because of the high turnover rate. There was not really a training that happens, you just follow around a server and observe them and pick up from that. Servers are expected to know how to function with no instructions, really. Coworkers generally are friendly, supportive and accommodating but there is a workplace politics that is very present and it ruins the feel of the restaurant. Also, too much gossiping among the employees, very immature and there is this "high school cliques" mentality going. Manager over-hires then mass-fires with no given explanation. Manager blames employees for mishaps obviously caused by customers and makes sure to make you feel humiliated while customers watch. Oh, and very evident favoritism, so unless you are well liked by the manager, you can't go up the ladder, have 1-2 short hour shifts the most per week even if you have an open availability and keep on asking for more you cannot get it, and have a higher chance of getting sacked. The job itself can be stressful for sure but it is very rewarding when customers praise your good service. But the owner is very much involved and present and very nice, at least they have that going.

In all honesty, I've only worked here as a dessert crafter for 3 months and I got fired for multiple reasons which is calling in sick too often, apparently "slacking off", and not completing or doing well on a Menu test on how to fold a crepe, what type of spoon to use, what toppings go on a specific item on the menu etc. Moreover, the test was unexpected and pages long. I asked my friends whom worked at the same company but different area if they did this, they said no. My first day of training here was hectic from my experience. The workplace had high expectations on me and I got yelled at multiple times because I was slow within the few days I was working there. I felt pressured, so if you are the type of person whom is easily overwhelmed this job is not for you. There will be slow days and really fast days. In addition it is easy to get in the pace of the environment but during certain circumstances level of productivity for some may fluctuate. 
 Overall, the job is not bad for a high-school student but only unless you are able to come home at 1-2:00 am in the morning and wake up at 7. Note: There is fragility when working here because like any other job the manager can replace you at any given moment.

The job could be stressful at time, but with the current pandemic Demetres decided to not accept cash, which could be a good thing or a real complaint. For servers there, the tip system changed so now it will be split evenly and all cash is supposed to be handed to the manager. How you track that cash, I don't know. I've grown to accept this since Supervisors(Managers) are severely  underpaid.

Honestly Reflecting on my experience I wish they'd respect me, I was the team player who picked up the shifts, I was the person my co-workers would call, I was reliable and even had to be a leader without the supervisor badge.

At the end of the day, I need a consistent 20 hour a week. I couldn't do 3 hour minimum shifts anymore, I went broke and had to put my foot down. And yes I brought it up nicely that I need the hours but they'd tell me they just couldn't. Which is fine, but when I have open availability and you hire more people, it's a real spit in the face. I still care about my friends there, hopefully they get the respect they deserve.

I cannot express how terrible it was to work at the Bramalea City Centre location. Guys, stay FAR AWAY !!!!! They BARLEY trained me and only trained me for about 3 days and I was left on my own. After I was done getting “trained” on my first shift I had 7 tables and one of them was a party of 12. THERE WAS NO ONE TO ASK FOR HELP ! I literally had no idea what I was doing the entire time and the management was fairly rude. I literally got so frustrated and felt like crying I literally had to walk out and never come back. I’ve worked at horrible jobs before, I was able to handle them very well, but this is actually ridiculous. You legit do NOT get trained here and I have no idea why that’s even a thing. This location was so bad that they had to bring other employees that work at Demetres from other locations to come help because everyone keeps quitting and there isn’t enough staff. Please do yourself a favour, find yourself a better job. 

Fast-paced, busy environment, especially during summer, nights, and weekends.
Obtained many skills regarding restaurant work, and etiquette.
Seeing as how this is my first restaurant job, the workplace culture is very welcoming, friendly, and comfortable, which made it easier for me to learn.

I've learned about how to handle food, how to think and work efficiently and critically, and how to socialize better, and professionally.

Management is always in on the action, and is always looking for ways to innovate and improve restaurant service.

Hardest part of the job is how busy it is, complemented with how little staff we may have some nights. Everything needs to be done quick and efficiently.

Most enjoyable part of the job is definitely the workplace culture, and the staff there.

When it first opened in Markham, it was fun to work with and the manager was great and other staff were fun.  Then when the person who was just another staff became a manager, she turned into this horrible, mean person who would send texts to employee telling them how horrible they are.  she would cut hours drastically, while giving one person in particular 50 hours a week.  The customers were horribly cheap.  They often don't tip.  If they do they tip less than 1 %, but occupied the tables for hours, so the servers can't really make much money.  One manager would blame the servers for not moving fast enough.  Therefore, they weren't productive.  When in fact on server kept on taking everybody else's order and gave it to his customers.  The same manager always critized everyone except the  friends that she hired.  

- One shift is about 4 -5 hours. It's crazy. You make drinks yourself, host yourself, bus tables yourself, server yourself. It's so stressful. You only have 2 servers working at the same time, 3 on weekends. 

- If you can handle this, you'd probably be a decent server somewhere else

- Management... Manager mainly makes schedule and makes you upsell. Doesn't care to help you improve. The supervisors are a lot more motivating and nice

- Super fast paced. Every department is understaffed so they can't even help you

- Hardest part is you want to die from all the work. Seriously, so understaffed I'm scared to go to work

- Most enjoyable are the tips. You get what you deserve in my opinion. Grind hard and you'll make good tips. 

I would not recommend this job to anyone especially to students. There is very poor training,so demanding.  If anyone wants a job, look elsewhere and not at demetres. You work your butt off especially during closing shifts and they still laid you off for the stupidest reasons. You list your availability and you still get let go and be accused for not being available enough.  If you want to work in the food industry, go get a smart serve and apply at another restaurant.  Look far away.. would not recommend any locations.  Food is ok, if you want diabetes. 

The interview is easy, anyone would pass it with flying colors.  There was no enjoyable moment when it comes to working here.

Top Job Titles	Average salary
Shipper/receiver 1 salary reported	$20.00 per hour
Food service worker 1 salary reported	$18.30 per hour
Forklift operator 1 salary reported	$60,163 per year
Assistant manager 1 salary reported	$60,000 per year

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