assistant store manager

seasonal associate

sales associate

sales supervisor

store manager

Eddie Bauer

I learned a lot from this position, I was lucky to be trained at the Yorkdale location which provided me with the skills I would need to survive the next few years at the flagship store. The district manger is completely out of touch with how the store actually runs, and when issues with management are identified there is often no consequence as long as profits are being made. The company itself is going through some sort of personality disorder, focusing on technical gear in order to make itself a competitor with certified outfitters MEC, North Face, Columbia and Arcteryx. Unfortunately their current clientele does not reflect this new active stance they are taking, but they are trying to attract more customers so I guess change is ideal. The company itself has very old values and a vague return policy which really causes them to lose a lot of money. This loss of money because of an overly relaxed return policy is transmitted into the excess pressure put on minimum-wage (don't expect to get a raise unless you badger management constantly) employees to sell sell sell!! Also employees are constantly under pressure to buy new and current (meaning every two-three weeks) clothes, and are penalized for wearing clothing that is from the last season, The discount on clothing is very good, but this is an upscale retailer so the discounted clothing is still very expensive, especially at the frequency associates are required to buy. All in all a very educational experience, but if you choose to work here expect that you will remain entry level for a very long time, as all higher positions are filled with external hires. This often means the associates and assistant managers end up training, and doing most of the work of the store managers (for half of the paycheque of course).

The work is very similar to many other clothing stores, except for the fact that Eddie Bauer is based on a real person, Eddie Bauer himself. During training you are told about the upbringings of Eddie Bauer the person and the work that he used to do. It gives you an idea how he founded the store and created various unique clothing inventions that are commonly used today. Despite being priced more than most clothing stores, I do admit that the quality of the clothing is superb. Also the empowerment policy really reflects the desire to put the customer first, It is all about the long-term relationship between the business and the customer. Many customers I found were able to tell me stories of when my manager worked at the store, and how they have been loyal for 10+ years. As an entry level worker you are given a surprising amount of power, as Eddie Bauer believes that it is important to avoid involving the lengthy process of getting a manager to use manager-only permissions which frustrate and annoy customers with delays. The return policy is yes. In fact if you own an tennis racket strung by Eddie Bauer it can be returned, granted you will receive the original price for it in store credit from the early 1930's. But that is much more to say than most other stores will give you. All in all I would say that if I worked retail again, I would definalty choose Eddie Bauer again.

I wish I was more outdoorsy. I'm sure it was a requirment because in the interview they asked me if I had any sport related hobbies. Really, for me, that's a hard no. But considering I am the best person for the job when it comes to merchandising I mentioned like I like canoeing and kayaking. I like it but the last time I did it was 10 years ago at camp. That really shouldn't be a make it or break it question.

I didn't get along with my co-workers which is weird because I get along with everyone. They must have sensed that I wasn't actually an outdoors(wo)man. My managment were not fond of me either and each told me different things on job duties. Where I was supposed to stand, how far I could go back in the store and on what days of the week. It was like parking downtown.
For me a typical day at work was stressful for those reasons. Even though I was working hard, doing my job and making customers happy it was the wrong day of the week for something I was or wasn't doing. As the Assistant Visual Merchandiser my favorite part of my job was steaming and doing everything visual! My love for Merchandising is the reason for my little white lie about being "sporty spice".

Eddie Bauer is excellent and I would work there again, at a different location.

A typical day at work began with a staff meeting in the backroom with the manager informing all the associates with their responsibilities, although this was repetitive, it ensured the job was well done. Throughout the day we would deal with customers and organize the messy shelves and displays as well as work in the backroom at times. If it was a closing shift we would be responsible to clean the store for the morning crew. 
I received all my sales experience from this store which involved how to greet customers, how to assess their needs and how to interact with different customers in different ways. 
Management was always kind as they wanted to ensure the relationship between the store manager was more of a co-worker relationship than a boss and employee one. 
My co-workers were always great, helped me learn in my first few weeks and then I helped the new employees on thier first few weeks. 

The job was enjoyable as every day meant meeting new people with different backgrounds. This helped me learn a lot of customer service and people interaction. Unfortunately, due to relocating to a different city, I had to resign from this job.

A typical day at work consisted of helping employees, bringing in new inventory, and communicating with a vast amount of people. I learned many skills such as how to suggest products to customers, how to interact with customers and employees. I learned a lot about the product and the intensity of its quality. My management team was supportive and helpful. They would always make suggestions about how we could improve the work environment, increase efficiency and how to further satisfy customers.The management team was approachable, ethical and flexible. My co-workers were helpful, cooperative and taught me many things from the moment I began working there, up until my very last day. There was no hard part to the job, as everyone worked together and made everything as easy as possible. The most enjoyable part of the job was working with such great people, and creating loyal customers that remember you the employees for their efforts!

What is the best part of working at the company?
The manager of this store is very lenient and everyone is very accepting and fun. I feel like I’m hanging out with my friends rather than going to work. We have loyal customers that we are always happy to help. It feels more like a family rather than colleagues working amongst each other. 

What is the most stressful part about working at the company?
The almost stressful part would probably be just learning about all the products and trying to stay on top of signing people up for our loyalty program. 

What is the work environment and culture like at the company?
Everyone at this company is very welcoming and accepting. 

What is a typical day like for you at the company?
As of right now, it has been slow due to the fact that we are an American company. A typical day consists of helping customers finding products they need, cashing them out and reorganizing the store such as cleaning up and working on clearance.

I used to really love working at Eddie because of the supportive staff and how fast your shift went. But it became crazy toxic. I've seen 10 managers come and go and only one has ever stayed (the toxic one). But since the past 1-2 years, you are not allowed to talk to your coworkers and being friends outside of work, as well as having a life, was indirectly and sometimes directly made known as something management didn't like. Management (not all but a select few, one really that causes all the toxicity) were very condescending and passive aggressive. Never actually told staff what to do, just assumed we would all be able to read their minds and get grumpy when we couldn't. Also, no matter how well you do a job and how good your records are, you're treated like you've only worked there for a week and are bad at everything.  Don't work here if you have any dignity. There are so many other minimum wage spots that will make you feel valuable and respected.

Eddie Bauer was a good place to work. I learned some stuff, met some lovely people, and the manager at the west Edmonton mall location, madalina was absolutely wonderful. She was quite accommodating with my schedule since I had 3 retail jobs in total. Everyone was very kind to me. I was hired on the spot and I received the perfect amount of training. I worked here from October until around the summertime. I didn’t choose to quit necessarily, but there was an emergency that required me to leave. I really recommend applying here though. It wasn’t the best fit for me, I’m younger then most of the staff, and I was used to working in a much faster pace environment, however I enjoyed my time here, and I’m thankful for the experience I had, and will always look back at it with appreciation.

Great place to work, when I arrived management staff was about 3 weeks old, they were great people to work with and would even stay in touch out of work, The store & co managers were very friendly and caring, which made the work experience a lot greater, the work environment like any retail job could be stressful at times, but everyone was helping out each other.

The downside was the hours, they had strict hour restrictions from corporate which made it tough for the staff to get the hours they wanted and was the reason I had to leave. another one was no commission they would push us to sell a lot but we didn't really have rewards for our hard work.

I recommend this job for anyone who is looking for a good environment to work in the retail department with a nice and caring staff.

HR was horrible and works to protect the company, with no support given to lower employees. There were multiple instances where my coworkers and I had issues with other employees and company policies, and were disregarded by HR. At some points, bullied and insulted by HR. I wasn’t given a raise or even an employee review even after working there for years (before my issues with HR). Customers could berate staff and there was almost no support from management. This got way worse during covid. I enjoyed working there for a lot of the time and my coworkers were great. It was a relaxed environment, I was trained well and felt like a competent employee. Unfortunately despite the positives, I would not recommend working here.

Top Job Titles	Average salary
Assistant store manager 8 salaries reported	$20.00 per hour
Seasonal associate 12 salaries reported	$17.50 per hour
Sales associate 3 salaries reported	$17.85 per hour
Sales supervisor 3 salaries reported	$19.00 per hour
Store manager 2 salaries reported	$18.73 per hour

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