European Jewellery

Coerced from a Management position in Apparel to be trained in the jewellery industry with the goal being of eventual Management. Discovered within a short time frame that almost every new recruit was solicited with the same offer. Offered a salaried position which was unknowingly converted to an hourly wage. The net result was less than 40 hour paid weeks, 12-13 hour shifts, unpaid breaks, no paid sick days and no company benefits. Until one month before Christmas: 7 day work weeks with 70-80 hours per week. Only to follow with overstaffing and lay offs every January.

Most top ranking performers in the company were Diamond Specialists. Employees had to be authorized to sell diamonds. If all Diamond Specialists were preoccupied with other customers and the unauthorized salesperson initiated the sale they were forced to pass the sale over to a Diamond Specialist once they became free. This policy limited generated revenue for the unauthorized salesperson. As an employee with the company for almost 2.5 years I was never given authorization to sell diamonds. I worked diligently during my entire employment with the company managing to move up the ranks being proficient at watch and gold sales. The criteria for permission to sell diamonds was based entirely upon image, not performance recognition.

Staff Meetings were compulsory even if one was scheduled a day off. The labour regulation states that an employee must be compensated a minimum of 3 hours pay to come in specifically for a meeting and this regulation was ignored.

Stress level was always high due to the ongoing scrutiny of Management both in store and via camera surveillence. If a customer was not approached within a few seconds the threat of a phone call from head office was imminent. The strict dress code (which was changed 3X at the employees expense) included wearing a jacket at all times even when the air conditioning was malfunctioning. Otherwise a phone call was inevitable.

Management's complete lack of personal interest in their employees created the instillment of fear and discomfort amongst the entire staff. Tremendous energy was exerted to keep all employees at arms length.

In the service department of this company they expect a lot from you. You constantly deal with rude people and angry customers all day long with almost no help from the managers as they are trying to close sales.

Its a high stress position and you need to know how to do 5 things at once and be extremely organized. They do not start everyone at the same rate of pay.. Its all over the map and some people can negotiate their salary while others are stuck at the same amount for years. Having to train new employees who are making the same amount as you right off the bat is a real kick in the pants.

Way too much drama between most of the staff members, fights on the sales floor in front of clients, very little time off, no benefits at all, no room for advancement, 14 hour work days at least twice a week which is absolutely ridiculous considering its retail, no job security.

Made some great friends working there but that's about it.

I have been involved in process mapping, creating and reviewing test cases, documenting test plans for UAT primarily while supporting the SIT and Functional testing phases. I am very comfortable with gathering business requirements, stakeholder analysis, requirement management, project change request process,  creating training manuals, writing standard operational procedures and supporting the PM in delivering the project.  


Have worked in all phases of SDLC and understand the activities and roles and responsibilities of a BA. Most importantly I understand the critical role requirements play in delivering quality products and understands stakeholders expectations and how to manage them. 

Creating Wireframes, participating in brainstorming sessions are some of the activities that I have performed.

I worked for this company for a couple of years and I learned a lot here. I enjoy being challenged by my workplace and this place did just that. I almost always had a full list of things to accomplish in every shift. I enjoyed staying busy and constantly learning new things. I will say, the pay wasn't what it should be and the hours were very long, sometimes 14 hour days. I don't think a retail employee needs to be working that kind of a shift when there are enough employees on staff to be able to break that up.

European Jewellery is an amazing place to work. The people are friendly, the products are great and you have a direct line of communication to the owners if you need anything at all. Their pay is competitive among other high end luxury good retailers and many of their employees have been with them for 20+ years! It is a great company to work for, and a great team to be a part of.

Company to learn.  Great team of sales people and we all worked as a team .no benefits at all.The net result  less than 40 hour paid weeks, 10-11 hour shifts, unpaid breaks, no paid sick days and no company benefits.

my stint was small but comfortable. The positives take-away were emphasis on learning new products and technologies, understanding teammates and comparable emoluments. A typical day would be abuzz with protocols to be followed, numbers to be chased.....

I had a lot of fun working for this company, they treated us well and it was always busy. Our clientele was usually really friendly and easy to help. We had a great team of sales people and we all worked as a team so we could all succeed.

Great people love the products, constant laying off staff. Closed 3 locations in 18 months While you are selling they will keep you, When your sales go down and business is slow you are out.

Very long hours standing on your feet very competitive due to working on commission. Managers favor certain employees cleaning duties and tasks not asigned fairly.

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