aide en soins de santé

cuisinier

travailleur social

aide de service

infirmier auxiliaire autorisé

Excel Society

What is the best part of working at the company?
I felt valued and respected with both my co workers and my supervisors, even when there were challenging moments I knew I had support.  Having direct contact and communication between Co workers and management made this a good workplace. Some of the best experience I had was working with diverse staff, clients and complex care needs. I learned to support a person, not just a client. I was given valuable training opportunities for professional growth and learning. Some included mental health first aide, non violent crisis intervention, naloxone training, online education platform to learn about different techniques, skills and courses pertaining to things we would encounter in client care and long term supports. 
This company also has options to join commities on a monthly basis, like: Occupational health and safety, diversity and inclusion, organizational stewardship. The pay rate is lower, yet the experience, opportunities and education they put into each employee, it shows. The opportunity to meet staff and supervisors on a regular basis compared to home care positions; is something I would mention that stands out as a positive.

What is the most stressful part about working at the company?
You have a diversity of clients and complex care needs. You will have training and shadowing to help you, sometimes you work alone or with multiple staff. The most stressful part about working for the company is when you're working alone as relief in a new home with high complex needs. Spending time with each person along with being the maintenance and cook in homes working alone, can be stressful and exhausting. Though working here for years, you learn as you go how to pace yourself, and I really would say when you change your approach, it can really change how your day is going to go. 

What is the work environment and culture like at the company?
The work environment was supportive. We could always call or text if we needed support during a shift, along with regular monthly meetings as a group for staff. They had different commities that held monthly meetings, it was open to any and all employees. Commities like OHS, diversity and inclusion (supporting minorities and talking about challenges in the workplace and how we can approach it better), as well as organizational stewardship. This was something where we got the people we worked with, both staff and residents to help with budgets, meal planning, recycling organic matter in food waste and educating and practicing renew reuse and recycle opportunities. Culture was diverse, one of the best things I loved about working here. I met and worked with people from very different backgrounds; worked with male staff, I got to see a very nurturing side  to healthcare.

What is a typical day like for you at the company?
A typical day I would work usually a 8hr or 12 hour shift on average. If it was an HCA position we usually would be stationed inside the home attending to multiple residents, often working alone. With more complex care homes with complex behaviors there would often be multiple staff working in the same site, on a 1 to 1 or 2 to 1 ratio for staff and resident. We would be in charge of each client, supporting independent ADLs. ADLs such as bathing, feeding, cooking meals, medication administration, booking medical appointments, doing charting on online site through progress notes with various specific categories. We were in charge responding to any incidents and near misses, reporting them as required through direct maintenance requests. This action we were able to take with maintaining a safe household inside and outside, was crucial as we had a direct impact on safety. 
Alongside these duties there was general cleaning of the household with specific duties listed on the site page, that would communicate what was to be done around a certain time and to check off if task was complex or not. We got to see previous staff notes and it was handy for accurately interpreting how a week went, when you are relief and new to a home.

The organization is a good place to work.They have transitioned to technological operations which is very important and less stressful. They have a great training desire for employees.The academy they operate is highly involved in getting staff well prepared and trained to take on roles. It allows employees to have a productive attitude towards the job. The trainings  are in modules and lecturers of specific topics are always skewed to train staff. Excel Society is a real fun place to work as it presents activities to entertain both the clients and staff.The telemedicine in which  the organization has engaged is one that has elevated the productive capacity of its staff.The system has created a positive leverage that there is a minimum or zero margin of errors in medication assistance.The technology will redirect the staff if there were any instances of errors to occur. The pharmacy is also informed in real time to deliver medicine to all the residences we operate.Every effort is in place to make ensure that our clients needs are efficiently taken care off.

Although this non profit organization doesn't always compete with larger profit companies in terms of pay. This company has got some big heart. They have been around for the last 50 years providing advocacy for mental, physical and developmental disabilities as well as brain injuries. 
Great coworkers and very enjoyable to see that you are making a difference. A typical day in this job is not very typical. There are many changes and challenges you may face but coworkers are willing to give their opinions and help you out. It is a great company that values teamwork.   
This company is non profit but there are several sectors in one company hence depending on the field of interest there can be many opportunities that may arise.

Worked with clients on a daily basis and performed administrative tasks.

I learned how to manage challenging behaviors and how to manage the stress. 

The management was inconsistent. They weren't fair to their staff when it came to scheduling or contracts would be changed without notice. 

Coworkers were excellent and friendly. 

Hardest part of my job was the management. Inconsistent again with their words and fair opportunities. 

Most enjoyable part of my job was meeting new clients and working with diverse needs and seeing where my strengths and weaknesses were.

I enjoyed working at Excel Society. It taught me basic fundamental's, gave me a new outlook on life. I learned patience, team work, and creativity. The hardest part of the job was trying to figure out how to console a client and what triggered his/her emotion, especially when family members were involved. The most enjoyable part of the job was seeing them succeed and be a part of the community with a smile on their face when they accomplished something. Usually I worked alone, as I was in private care but occasionally I was privileged to meet some co workers who did the same thing as me and we made a great team when it counted.

Management was constantly belittling staff (CSW) at the Day Program and wanted to get you busted for anything (on your phone when you shouldn’t be) just to talk down to you in front of everyone. Breaks and lunches eaten with clients and no break room. When management or coordinators didn’t want to do anything they would pass the jobs onto CSW’s (ie: feeding or personal care). 
I was always on edge and stressed when I worked there because I knew service coordinators didn’t want me there and would tell me my work was poorly done. Knew I was a nobody when I worked there. 

Repetitive tasks housekeeping, cleaning cooking, and personal care, dependant on the client's needs. If you are a relief staff, shifts and work location varies, not a guarantee that there will be enough shifts to work on a monthly basis. You can have fun with clients and learn new things as you go along. Training is provided. I learned to ask questions of things you are not sure of, never assume and never just take another staff's word for it, ask the supervisor to be sure. the hardest part of the job is having to work in various locations especially when you do not drive!

I found the clients at this facility amazing they taught me a lot about nursing. I feel that the constant situation of being short staffed played on the performance of the staff and how safe they were in their working environments. The hardest part of the job is when we had a sudden shortness of nurses and there was only 1 LPN to manage 105 bed count, It was difficult on the team as a whole. Most enjoyable part of the job is learning about many different diagnoses and the clients that had to live with these diagnoses.

The availability of the relief staffs are not straight to the company. The company sends out the shifts list to all the staffs if there are. The staff emails to the relief coordinator who will take the first one who responds the email. The reliefs are free to work for other agency if they have spare time.

The staff training provided by the company provides is excellent.

Worst company in the industry in Edmonton. The pay is the lowest at $13/hr. The quality of care is terrible and declining. Many of the day program staff don"t change incontinence pads until just before DATS arrives whether the client had an accident several hours earlier or not. Lazy and complacent are the best words to describe 99.9% of Excel's staff, especially management.

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