concierge

femme de chambre

superviseur

comptable

réserviste

Explorer Hotel

When I took the job I was excited and looking forward to working to a new challenge. That ended quickly. In a nut shell, working there was the longest year of my life. Despite being hired as a manager my duties were never management related and I was basically an over paid room attendant. Anytime I tried to do more or be more involved, my direct manager would find ways to make my life more miserable. The management is a nightmare, toxic workplace culture with back stabbing and gossip from management and coworkers, low staff morale from lack of good management, support or any kind of staff appreciation. Really just a negative and awful environment. Horrible managers are protected despite high staff turnover. I watched way too many good employees leave or be forced to quit because of management. It’s really too bad because it’s a nice hotel with a lot of opportunity but the way upper management allows it to be run it will never keep anyone good. 

Work culture: This hotel’s only concern is their budget, does not care about quality of cleaning especially during COVID? If guests complain, they simply accuse lower-level staff.
Manager put value on staff performance by how good “you shine their shoes” but not on actual performance.
Hardest part of the job: I found out most managers at this hotel and support office are not experienced in the hotel industry and even some with no Canada working experience. You cannot use hotel language communicating with them.
Most enjoyable part of the job: When general manager was on vacation, the hotel ran smoother and co-worker’s morale were higher.




It's somehow ok company to start your career but fairly quickly you will figure out that management doesn't care about you and that you're just a number for them. Core of the company are immigrants who are working tough jobs in the kitchen, housekeeping and maintenance department. They do not pay enough for a living standards in yellowknife. No room for advancement as people who are on higher positions will keep their jobs no matter what even if they will have to push you under train

Top Manager expects that you know everything from day one! No proper training on culture, company philosophy and policies.

Their company culture is totally different from what they advertise or preach from the actual working environment which is very toxic.

The hardest part of the job is the internal employee review program. If your superior found out that you gave him negative review, they will criticize your work without any solid reason or proof. 

Do not make your decision just based on subsidized housing and staff meals. Both staff housing and meals are nothing to write home about.


Pointing fingers and backstabbing were the culture of this hotel. It was tiring to have to watch your back all the time.
The management level did not care about guest service and food quality.
I did not learn much from this hotel. This hotel just does not respect their staff and does not treat their staff with respect or courtesy.





Work culture is very toxic because no clear directions to employees.
I have learned how to navigate workplace politics.
General manager is very lazy and unprofessional,  
Head office management is very inexperience, when something went wrong, always blamed staff instead of themselves.
The most enjoyable part of the job is time out at the end of shift. 

What is the best part of working at the company?
Fix and repair ,one free meal each day  always pay on time

What is the most stressful part about working at the company?
 Your Not been trusted   if your steady working or not

What is the work environment and culture like at the company?
 Clients are nice   other departments worker are great to deal with 

What is a typical day like for you at the company?
 None stop working but makes day go faster

Was a good place to work they supplied me with a room at the hotel until staff accommodation became available. Chef was extremely lazy and sometimes forcefull at times for no necessary reasons. But other than that staff was extremely helpful and great to work with.

everyday work 
• Answering calls using a multi line phone system
• Scanning membership cards
• Providing outstanding customer service
• Working without help at the reception area
• Greeting prospective customers and members

I was a breakfast cook and worked 6am till 2pm. I learned quite abit about a great deal of many things.. Management was questionable and probably the laziest people that I have ever met .. Co-workers is what made the job fun

Top Job Titles	Average salary
Concierge 7 salaries reported	$25.86 per hour
Femme de chambre 3 salaries reported	$26.53 per hour
Superviseur 1 salary reported	$23.92 per hour
Comptable 1 salary reported	$19.76 per hour
Réserviste 2 salaries reported	$26.76 per hour

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