scheduler

line technician

electrical engineer

customer service representative

senior advisor

Fortis Alberta

Fortis is clearly overstaffed, with many people underutilized and too many HR and corporate-ese policies and events. They are the kind of company who's staff cheerfully participate in many fundraising and other events because they have the time capacity to do so.

Their accounts are very clean, all the people work on incremental improvements to processes and they are a good place to work with few self inflicted emergencies and ad hoc stuff.

When I worked there after an oil and gas environment, I felt like I had about 8 full working days in a month. The rest of the time I surfed the web. Speaking of web, they have no wifi for staff, and their internet is locked down to the point of babysitting. It was annoying since we all have ways to circumvent this. 

The management is genuinely good. No power tripping, everyone very thoughtfully moves corporate goals down the line. You can tell as a regulated company they were unaffected by the downturn and can seriously trim staff, but hey, at least they provide jobs.

The long hours are annoying. Even though they are offset by PD days, it's hard to sit there for 9 hrs and not have enough work.

Great company to work for if you are not older.  My husband was just offered early retirement after working for Fortis for 36 years.  Starting with Calgary Power, then Transalta, Utilicorp etc.  Working his way up from power lineman to management.  

Working day and night for 36 years.  He was just terminated without so much as a thank you.  We suspect it was because he said no to a VOLUNTARY early retirement package.  

I am EXTREMELY angry at the way this company handled this.  My husband worked extremely hard for your company.  Many many nights of on call working in freezing weather to ensure the power was on.  Many many family holidays and family outings delayed or missed because he had to stay loyal to his company.  

Not one single thank you from the higher ups for his long and loyal service to this company.

Fortis Alberta you should be ASHAMED of yourself.

I was initially excited about joining Fortis, but the excitement was shortlived. There was a management change before I even started and another one about a year later in my group. The last one resulted in such an unpleasant working environment that I eventually left. The last manager had terrible communication skills and made everything personal and would do things like send easy emails and then just not talk to me for a while. Attempts to address these issues went nowhere and there was no other recourse - HR and senior just want to pretend everything is fine so there was no point in trying to go to them. It's not a terrible company but it will be a terrible job if you're in certain groups.

Excellent culture and community in the organization. FortisAlberta invests in building the skills of their employees through professional development programs. The company is also a leader in the community by offering employees opportunities to volunteer in the community during work hours. They provide a great work life balance by offering competitive wages, benefits and retirement programs to all employees. FortisAlberta really cares about the safety and well being of their employees. As a subsidiary or Fortis Inc. employees have the option to purchase stock and financially benefit from the success of the company. A leader in the industry and an employer of choice.

work to  maintain, restore or add power to existing or new areas in alberta. (call centre environment) 
I  learned a lot about the power industry.
workplace culture could be relaxed and fun with a lot of other activities going on.
The hardest part of the job was trying to  restore power during mass outages or natural disasters 
Most enjoyable part of the job helping customer who  know you really cared building relationships strong enough where customers calling back demand to  only speak to you.
I  started out in the call centre and took a position as a n apprentice Lineman

Management is terrible. Not the exec necessarily but middle and senior management - they’re averse to change and have no interest in listening to advice / opinions from people who know what they’re talking about. There is a culture of “we have always done it this way so we’re going to keep doing” even if what they’re doing is completely wrong. They tend to promote from within, even when internal candidates literally have no relevant experience for a given position. Tends to view itself as a small company even though it has over 1,000 employees.

The company is inclusive and co-workers very easy to get along with. There are utility industry training opportunities and given that the company is very simplistic in operations it's easy to pick up and understand. 
Promotions are not based on merit, some people are given a promotion, others have to apply for a promotion. No equality or fairness in decisions made by management 

Alberta only distribution company. So the business is a boring and not a lot of room to grow.

What is the best part of working at the company?
Employees are friendly and supportive. 

What is the most stressful part about working at the company?
Deeply entrenched siloed thinking across many departments and fear of innovation. 

What is the work environment and culture like at the company?
Work life balance is good, but culture favours status quo. Different opinions and ideas are not welcome. 

What is a typical day like for you at the company?
Meetings throughout the day and lots of administrative work.

The work life balance and salary are decent for the job. There is career advancement opportunities if you’re a generational employee. Pretty tough otherwise. Promotion comes off of a 4 part interview with seniority being a 25 percent part, hard to get past the workers that continually just get by but have been there a minute longer than you. Atmosphere is typical of a corporation, you’ll find out fast you’re just a number. 

I was on a short term contract with Fortis, I can't speak to any benefits or perks the company provides. 

Friendly environment, very high commitment to safety, ergonomic paradise. I had a perfect work life balance, I never needed to think about work from when I left at night until I was there the following morning.

Top Job Titles	Average salary
Scheduler 2 salaries reported	$49.82 per hour
Line technician 1 salary reported	$63.08 per hour
Electrical engineer 3 salaries reported	$27.41 per hour
Customer service representative 3 salaries reported	$32.00 per hour
Senior advisor 1 salary reported	$110,000 per year

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