owner operator driver

sorter

courier driver

responsable des opérations

operations supervisor

ICS Courier

I can tell you working at ICS isn’t that bad. I just wish the pay progressing could be somewhat better for the things we do. The driver’s and sorters do belong to a union and over the years I certainly feel grateful for that. I could imagine that if we didn’t have a union most of the current workers would be replaced by non unionized members. Then I’m sure would then probably only hire part time workers. It could nice to have reward incentives like profit sharing. I wish the management could be more thankful when odd jobs are completed. There’s simply not enough of the management saying Thank You when you complete something extra for them, that bothers me.  Other than getting a paycheque I feel there’s nothing else rewarding. The medical benefits are pretty good. Since coming back from the Covid lockdown because I took a layoff when things were closing down. I just feel there that I’m overwhelmed with extra jobs to do and gets frustrating that I have to stay after my scheduled work time so that I can probably get paid for my time. If you tell them I had to work through my lunch they always forget to adjust the hours. 

If your appling as  a contractor then expect thats is all you will be in thier eyes. The Job itself is go go go..dont expect break or you will fall behind on your route. Its set up so that you will make exactly what the route you get pays. give or take 100bucks. If your a contractor say goodby to any holidays in your life or time off. They will not cover you for any reason you must provide your own coverage when you need time off. THAT means you need to train  someone at least a week with your vehicle that your replacement will drive. So better call your ins for that as well. Otherwise pay is good. Just sad to see no support when time off is needed and good drivers will leave do to BURNOUT. oh expect 10hrs  days.

Shift begins at 1am. 
 My shift begins with a pre sort of materials, then a secondary sort which includes sorting into individual routes for delivery.
First break is at 2:30am.

After break I scan materials to individual customers for deliveries.

Dinner break in between is at 4:00 am, however, I've on many occasions opted out of this break if we are short handed and running a little behind.

Remainder of my shift would involve a continuation of scanning and placing all materials in order to be delivered by our drivers.

Shift ended at 9:30am, however, I've stayed on longer when there were days that the air mail has been delayed, or late delivery of freight due to inclement weather.

When I start to work I need to organized all the mail in my area before a start to sort. I learned or encounter the customers that need to create the accounts, the procedure of the management they are good and nice to work with co-workers, they are friendly and they are helping if you a question regarding to your job. I can handle the pressure if those pick up mail will come late in the warehouse, need to audit and scanned before packing and send out. When every things are done, clean up the work place that I worked and I'm happy working every day because I like my job.

What is the best part of working at the company?
Nothing. Wasn’t paid enough, no washrooms no breaks no thanks. No benefits no vacations no sick days. Had a keyboard warrior hiding in an office in Ottawa as half stupid manager   

What is the most stressful part about working at the company?
Driving on the roads with complete idiots everyday having my life endangered 

What is the work environment and culture like at the company?
No culture. You work on your own

What is a typical day like for you at the company?
12 hours of stress  no washroom and your car is your break room

What is the best part of working at the company?
Leaving,my health gradually deteriated in the years that I worked there.

What is the most stressful part about working at the company?
The management in the last few years 

What is the work environment and culture like at the company?
The work environment was not good, there was a lot of negativity. 

What is a typical day like for you at the company?
Liked the  atmosphere in the first few years, but got worse after a few years

It was really interesting and the manager and my colleagues were really nice, but the organization of the work is really complicated. 
You have a lot of work on your hand and need to do everything really fast without much time.
You can’t really respond to the customer immediately, so you feel unhelpful and very useless some time. 
For me, the wage is not enough for what they asked us. 

All my duties and responsibilities as sorter are okay.  In the past years, I’ve learned so many things, from sorting, scanning, bagging, etc.  It is a good place to work, my only regret was starting to work in the company for the first part of the year.  If I only knew, I should have start in the last part of the year, that way, it will give justice to how the accrued vacation fit in especially when you turn your 5, 10, milestone years of service.

My experience working at ICS Courier was okay when out on road. When in the shop the Boss is nothing but a bully and threatens you all the time about your job. I found it to be very stressful going to work first thing in morning and after doing run stress full because of the boss. My co-workers were a great bunch to work with, 
But I would never recommend my friends to work there basically because of the boss.

Advantage was having a route that was fairly similar everyday however there were always new stops to go to which was fine except that the routes were already arduous then in December the route was overrun with new stops and I had 12 hour days all month which management did nothing to help shorten.

Top Job Titles	Average salary
Owner operator driver 26 salaries reported	$1,336 per week
Sorter 1 salary reported	$18.64 per hour
Courier driver 3 salaries reported	$1,350 per week
Responsable des opérations 1 salary reported	$35.50 per hour
Operations supervisor 1 salary reported	$65,000 per year

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