account executive

customer success specialist

senior account executive

client specialist

bilingual customer service associate

Indeed

I was beyond excited to start my career here at indeed, to learn, to grow as a young sales professional. Things were amazing my first 2 quarters....and then...things took a turn for the worst. I understand organizations go through changes, which is fine and normal. However it is wrong to make the employees who are bringing in the revenue to feel as if they are not adequate enough, rather than being transparent and providing the proper resources to be successful. Being told to stay positive can only work for so long when people have bills to pay, families to take care of, and lifestyles to maintain that were maintainable prior to all of these negative changes. Management is told to tell us to stay positive i understand the directors are just as stressed and overwhelmed as we are but, when the head of Canadian Sales, tells us to stay positive, and work harder, with no resources behind anything and no promise for a better tomorrow it makes it seem impossible and like we have no other option but to leave and use our skills elsewhere. MAYBE 5% of reps will hit moving forwards both in growth and acquisition, we are not given the proper leads, nor resources to be able to generate the required revenue per rep. And are still expected to stay positive and work hard to attempt to finish and end a race...that is un finish-able and un win-able . Some of the BEST reps at indeed have left the company 10+ within the last 30 days. But lets stay positive right? Lets keep pushing to hit our quotas that will not be reached right? unlimited PTO? yea right you wont ever be pacing to do so. I feel discouraged every single day coming into work.

In our weekly Q&A’s with the CEO, we as a company are constantly reminded that Indeed is an inclusive, welcoming, positive environment that puts their employee’s first. However, in the Toronto Office, this is not the case. 

Senior Leadership is not held accountable and constantly gets away with questionable behaviour. For example: earlier this year as an organization we were asked about burnout. 85% of our org said they felt burnt out and would like change. Senior Leadership said they would “look into it” then never revisited or resolved the issue. Additionally, they have been known to delete emails, chats and meetings to ensure they are covered if you try to hold them accountable.

When asked to raise our concern to HR, we did. However HR does the same thing. “We’ll look into it and get back to you.” They are not held accountable nor do they look into your claim, leaving you feeling unsupported and lost.

Their ability to misconstrue information, blatantly lie and discriminate against their employees is astounding. I want to believe that the inclusive, positive, awesome work environment they say we have is real but in my tenure that has never been the case.

Most toxic work environment I have ever worked in. There is tons of discrimination, harassment, favouritism, and whispering like you're in high school all over again. If you haven't worked there for 5+ years you are treated like garbage and every single mistake is pointed out on a daily basis, and because you're new you get to do ALL the work while your co-worker texts on her phone all day and shops for clothes on her work computer. The Supervisor does nothing about it because she's her lil teacher's pet. You are never appreciated for what you do. Management doesn't realize what they have until it's gone. It has taken them 5 years and counting to find someone to stay in my position. Maybe they should look at themselves as the problem for once, and stop treating new people like trash, and they just might stay for more than a year. Terrible work culture. Work here if you wanna be depressed and hate going to work every day. My mental and emotional health was going downhill working here. My health is more important than some huge corporation that doesn't care about you or your well being.

I have worked at indeed for a year and a half. Things were amazing when I first started. I saw a bright future for myself here at indeed to expand on my current skills and to learn new sales, and business skills.  But then…things took a turn at the end of 2018, headed into 2019…. Reps at indeed will no longer hit green BREAKING NEWS! I have create da lifestyle around the pay structure I was used to. That lifestyle is now gone. I find it hard to manage my lifestyle, take care of my family, and take PTO. I had planned on building my career here at indeed and now I feel as if I am “sticking it out”I feel discouraged, and ashamed coming into work everyday. The morale in the office is beyond down, and it is somehow the reps fault? How does upper management except reps to hit targets that do not even mathematically even make sense to hit due to the current spenders, and new spenders coming in. We are being set up for failure. They are better off letting people go, or being transparent in what is going on within the organization so that we CAN be positive and have a better hope for tomorrow.

Indeed takes care of their employees unlike any other company I've ever worked for. The way Indeed has handled the pandemic and covid by not laying off any employees spoke volume about how amazing of a company it is. The implementation of YOU DAYS (company shuts off once a month - basically an added paid day off)  every month, on top of the open vacation policy in place is incredible. I always feel like I can trust my colleagues and my manager. Indeed has their employees success at heart and it shows. I was given great opportunities internally and I've grown tremendously as a professional.
Culture is amazing - very inclusive & collaborative environnement. Feedback matters - you have a voice and it's actually heard. You're not a number. You create impact - you can feel it given it's in hypergrowth.
Amazing benefits & great pay. I can't leave this company! 


I've worked at Indeed for over two years, and in that time there have been changes to a number of products, people and leadership, in addition to a shift in attitude. Sales is a much different area of the business than other teams, with activity metrics and attitude being the primary drivers for performance reviews with management. It's a true work hard/play hard atmosphere, and some Managers/Directors will hold different people to different standards. 

My typical day sees me making 50 dials/120 minutes with clients, 2-4 scheduled meetings per day. We are compensated well for what we do, and 95% of people here genuinely happy and have no plans of leaving.

Indeed is a great place to work. Like any company that goes through massive growth in a short period of time, there will be challenges; like culture shift, obfuscation of vision at different levels of management and inconsistent planning. However during the 'teenage' years, we're getting over some of those growing pains and really coming into our own and re-establishing our culture, clarifying our goals and delivering clear plans to be successful.

Everything used to be extremely fun and carefree, but things always were when you were a kid! Now that we're growing up, things are a little more serious, but that is critical to continue to evolve as a business.

Additionally, in context of a global pandemic, Indeed is consistently exceeding expectations of how it is supporting its employees, communities and clients and I am truly proud to be a part of this group.

I have never worked for a more positive reinforced environment and the people are nothing short of spectacular! The work can be challenging (like all jobs) but for the most part clients are really decent to assist, especially when they are new to the whole platform as we on the front lines just help them with the onboarding and functionality of the website & services.

Before going in, just understand that most managers only got their jobs because of family members working in similar positions. The number of times a family member of someone known was chosen over someone who can do the job 10 times better is sad. 

Doesn't matter how hard you work, your efforts are going down the drains. And don't let any higher manager see that you are a free thinker with a mind of your own because they will consider you a threat and surely get rid of you and hire 3 more classes. Indeed goes through employees like a Saudi royal going through political activists. If you know what's best for you, I urge you to turn around and run the other way. 
There is nothing this place offers and I do mean NOTHING.

They always write you up for something and daily drama lots of calls from usa based customer bad management cant take time off play favourists, its a call centre will high expectations thisbie a million dollar job but minimal wage. They don't like when you take a day off.lots of complaining and problems daily more than the job, customers usa based very rude and ignorant the pay is delayed. Its a temporary job more cant really build a career unless they like u then you move your the ladder. Lots of nonsense for no reason and get in trouble for doing nothing.

Top Job Titles	Average salary
Account executive 8 salaries reported	$60,000 per year
Customer success specialist 5 salaries reported	$69,400 per year
Senior account executive 9 salaries reported	$64,222 per year
Client specialist 3 salaries reported	$57,333 per year
Bilingual customer service associate 1 salary reported	$61,500 per year

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