intervieweur

agent de centre d'appel

MQO Research

12+ hrs days. No appreciation. Poor pay for the amount of effort.  Unethical management. They expect you to prioritize them over you family and life. The best thing that ever happened to me was being laid off because I refused to incriminate and fire employees.  
I left there and doubled my salary, Cut my work hours in half and heard thank you for the first time in 4 years. I will never put up with that management style again. And sadly their research quality and panel quality is atrocious

I enjoyed my time at MQO. I was a survey interviewer and worked part-time on evenings and weekends. The job was fairly easy, following the script and proper interview etiquette. The management was great, and it was a very friendly and collaborative environment. The only real negative was the pay. I was paid slightly more for being bilingual but it was still very low and I ended up leaving to pursue other opportunities.

This job requires a lot of sitting and waiting. 80% of your shift is waiting for someone to pick up the phone.  They are strict in what they allow you to do at your desk, for example you are not allowed to occupy yourself in any way other than chatting with co workers while waiting to be connected to someone.

This is a great job for anyone looking for a flexibility. Hours are great, securing time off is no issue. Pay is not particularly high, would recommend as a secondary source of income. More lucrative for those who are bilingual. Small scale with lots of great employees.

Even if you are hitting targets they find a way to criticize something about most calls. Seems like even doing great they want more from you for little pay. I wouldn’t recommend. Most calls people are upset and rude so that adds stress - should be paid more fairly.

Wouldnt be as bad if you could do it from home. Which you can with a lot of other companies. Also very low pay and no benefits. Skip it unless they bump it up to like $13 an hour. You can get that and benefits for the same job everywhere.

Working with MQO was enjoyable. Working from home was convenient and the schedule was very flexible. When technical difficulties arose help was given to overcome the situation. 

Job is straight forward, requires patience and a friendly attitude.
Job is work from home which is good but the hours are never guaranteed and it's only good as a second form of income. 

Great people to work with and a great way to enter into the career force and get direct experience with major clients such as Bell Aliant.

+
Very flexible hours
Great supervisors
Job is easy
-
Very low pay
Nobody gets their promised raise
No benefits
Job is very boring
Poor upper management

Top Job Titles	Average salary
Intervieweur 11 salaries reported	$16.18 per hour
Agent de centre d'appel 1 salary reported	$18.50 per hour

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