cook

food service manager

cleaner

lead cleaner

housekeeper

Marquise Hospitality

Lack of systems training from inexperienced District Managers. Never around. Over emphasis of getting corporate reports/audits done on time with underscoring and disregard of trying to stay focused on managing clients daily operations.
DM's lack understanding, compassion and integrity. Focus is too much on costs and the client and number crunching with pressured micro managing tactics rather than having that human interaction with Staff and Client relations for the greater good of positive team building/client/staff and Resident relations. Overall, DM's lack of Leadership/Culinary experience, Integrity, Compassion. All corporate business operations vs the human side of a daily operations of work life balance. With the current, brace yourself get ready for a ride with a lot of mis information and double standards. You need to take care of your staff (live) and they will take care of the client. 

This job provided some sense of purpose. I was happy to be there for the retirees I served and I had to adapt fast to keep up. I learned who to take advice from, and who to ignore. I was not happy with keeping an eye over my shoulder every day that I worked after reporting waste mismanagement to then turn harrassment and predatory behavior to others in and outside the workplace.  Hours started dropping, a continuous stream of new hires, and I was left as one of the few people that seemed to care. To top it off, Compass Group's speak up program is to protect the company, period. They'll say it's for the employees. Do not trust this. I was let go just a few days after writing up a report to HR. I had a personal phone destroyed on the premises.
You are worth more, do not let this be the start of your bright career.

Management pays no attention to what is ACTUALLY going on in the unit. In 6 months I was lucky to see my manager maybe 5 times and 2 of them were events they were participating in. Some of the policies are rediculous as well as their hierarchy! They claim to be Canadas greenest company yet throw out litterally tons of food a day! Because the vacant dishwasher has been there the longest they have seniority! They want to cut as many corners as possible when it comes to paying associates. Don't waste your time! Skip these guys, they are useless at understanding boots on the ground. Just in it for their own advancement even if it means sacrificing their own morals!

Typical day is covering for Short staffing and poor scheduling.
a big company does not always know what they are doing. very disorganized.

Management changes regularly . rarely know who you report to. and when you do find out. it changes fast.

Great people But the  most under paid Staff in any company.  this company if owned by compass group Canada one of the biggest food distributors in the world.  The lowest paying for hourly workers. 

hardest part of job is being trained properly. they lack skills in training.  job duties always being changed do to poor management. 

best part of the job .....? 

Don't waste your time. there are better company's to work for that actually care for their staff.

What is the best part of working at the company?
The staff was fun to work with.

What is the most stressful part about working at the company?
dealing with the unrealistic Hight of the companies expectations and the unwillingness of staff appetition which is reflection of 
low wages. The company is about themselves

What is the work environment and culture like at the company?
The environment was was toxic as well as the company. paychecks wrong often.

What is a typical day like for you at the company?
Stressful. Expectations were too high but worked to reach them. Never had a good word of appreciation "Good job".

Work part time at a site that contract them, the home was bad in itself and I saw everything from racism to employees being walked off the job (by the home and Marquise). A lot of work to do, bad pay and too much pressure are the least of your worries. The dietary aides work almost as hard as you (of not harder) and taking a break t is next to impossible.

Start the day with food safety checks, then sign ups for Lunch. Check with the staff ragrding any issues to be dealt with and communicate the plan for the day.
Check on emails and attend meetings if any. Assist the cook for lunch service.
Do food order on order days and help for delivery during delivery days.
Do audits and hiring as and when needed. Assist with dinner service and where needed.

Incompetent management - not interested at all in solving problems so that they can constantly blame and intimidate the frontline workers. No care and respect for their staff. At times, there are 5-6 managers just giggling and fooling around doing nothing significant while you are cooking for about 250 residents by yourself. Always understaffed and asking for unrealistically too much work from associates.

What is the best part of working at the company?
Worst place to work in the world

What is the most stressful part about working at the company?
Management is terrible and doesn't care for its employees

What is the work environment and culture like at the company?
Very toxic and clear that you had no support

What is a typical day like for you at the company?
Very stressful. Unorganized. Painful

No management, no support and absolutely no respect for your efforts. If you go for this job keep looking for another because the frustration will make drive you out. The union staff run this operation there is absolutely no leadership, if you don't believe me just ask how many managers have come and gone in the last few years. Life is far too short to waste here.

Top Job Titles	Average salary
Cook 2 salaries reported	$18.02 per hour
Food service manager 2 salaries reported	$25.00 per hour
Cleaner 1 salary reported	$19.01 per hour
Lead cleaner 1 salary reported	$18.00 per hour
Housekeeper 1 salary reported	$16.50 per hour

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