Minacs Onstar

Everyone is a person at the end of the day. when its busy yes we need more people to be able to be there to help take the calls. But then there is someone to understand the frustrations with you and know to be a leader to help that person calm down when high in stress or help to be a better call salesman, that what a true leader should have. the only cool thing about working there is that the your "over-heads" (TL's) are actually just like you and and be your friend when you need one was the best part of working there.

The job was great, it taught me  a lot about the life at a call center and I used this to further myself in my other jobs. It was a great experience to be at Manics. They had lots of incentives to try and get you to sell. Was moved very quickly to a different department. Learned very quickly, at both stages of the two different departments I was in.

If you like working in a call centre that will make your head spin due to unreliable apps/tools, loose policies and standards, and out of touch floor supervisors, then this is the place for you. Other than that it depends on your social makeup whether or not you can fulfill long term employment there.

Working for this company provided a challenge for my mental  capacity  and pushed boundaries in exciting and new ways. Long hours and can be straining however, the salary makes it worth it.

help inbound callers with directions, purchasing packages for there onstar, help locate certain places. all coworkers are friendly. Most enjoyable part is helping the customer, the hardest part is never knowing what call you will recieve next

A typical day at work was easy. I learned different techniques on upselling. The workplace culture was goal driven. Hardest part about the job was coming in and trying to be happy. My coworkers were the most enjoyable part of my job.

I love Onstar i believe it is a great system. I just had some difficultly with having to sit in one spot for hours at a time.

Terrible place to work if you are a fast worker you get punished by getting put in the fast queue.
People puking outside and sick to their stomach of the thought of entering the building daily 

Minacs Is a good job having nothing but things to say, if you like sales, or routing calls this place is for you. they have prize for people who meets the companies target.

good staff and managers
needs updating of furniture
good benefits
most enjoyable part of the job talking to our customers 
excellent equipment for inbound calls

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Minacs Onstar

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