service à la clientèle

teneur de livres

cook

chef

cuisinier

Newrest

A typical day at work for an airside driver.  Arrive at work sing-in you are then given your "run" or schedule of flights for your shift in which you must load all your trollies and cans.  Once loaded in your truck you then make your way airside.  Once airside you cater (deliver) your items to each flight.  Flights are delayed and fins(tail#) are swapped leaving you shuffling around from gate to gate aircraft to aircraft.  although the company is very lienient they dont grasp the concept of down-tme at the airport.  In which they contact you over the radio multiple times and hr to make sure they know where you are.  Once all your work and flights are done you are to return to the unit where you have to offload your trollies and cans yourself.  Management is very one side although i know a few of them are good the others pick and choose who they protect and allow to do certain things.  No appreciation from management for completing your work and doing it in the best possible way.

From the outset, it was clear that the management team operated with a dismissive attitude toward employees. Instead of fostering a collaborative atmosphere, they often belittled contributions and disregarded suggestions, creating an air of fear and insecurity. This not only stifled creativity but also led to a significant drop in morale among staff.

Communication was another major issue. Managers frequently communicated in a condescending manner, making employees feel undervalued and unappreciated. Constructive feedback was rare; instead, criticism was often delivered in a harsh, demeaning tone, which left many feeling demotivated and disheartened.

Additionally, the lack of support for professional development was alarming. Employees were expected to perform at high levels without any guidance or encouragement, leading to a culture where asking for help was seen as a weakness. This ultimately resulted in a high turnover rate, as talented individuals sought healthier work environments where they felt respected and supported.

What is the best part of working at the company?
Ordering, Receiving, Packing , Issuing, Inventory Management, storage and Stock Management, Handling audits etc.

What is the most stressful part about working at the company?
Inventory Management Manual and entering in the system ensures to count each article as well handling client unannounced audits.

What is the work environment and culture like at the company?
Receiving stock and packaging in right storage facilities. Issuing stock as per daily needs to various departments. Receiving suppliers invoices and daily issuing requisitions in the company software.

What is a typical day like for you at the company?
After submitting Purchase and stock reports to the Finance Department.

my experience was marked by poor management. Communication was unclear, and support from leadership was lacking, leading to confusion and low morale. Management also ignored employee concerns, creating a negative work environment.

Overtime opportunities were rarely offered, and even worse, hours worked were sometimes not properly compensated, with management manipulating time sheets or failing to pay for all the hours worked. This created a lack of trust.

Additionally, hard work was never properly acknowledged, contributing to a disengaged workforce.

To improve, I suggest better communication, accurate compensation for all hours worked, and more employee recognition. Without change, the company risks losing valuable talent.

YUL Branch 

I’ve had a wonderful experience working at Newrest. The company provides a supportive and collaborative environment where employees are encouraged to grow professionally. Management is approachable, and there is a strong focus on employee well-being, work-life balance, and continuous development.

The team here is highly skilled, and everyone is willing to share their knowledge and help each other out. There are plenty of opportunities to take on new responsibilities, and the company genuinely values your contributions.

Newrest is a fantastic place to work if you’re looking for career growth, a positive work culture.

Very poor management from the executives to mid-management, except for 1 or 2 good ones. Low salary compared to your competitors. Unit Manager expects you to complete 1000 tasks a day and get yelled at when not done. Unit Manager gives employees warning letters like he's giving out Christmas presents. What a joke, honestly. So disorganized. Company does not value its employees or their daily hardwork. Very little operational budget to work with. Poor training, nom existent sometimes for certain roles. Favouritism. Need I go on?

What is the best part of working at the company?
The best part of working at the company like pick and pack and production as well as dishwasher department. I have experience this departments.

What is the most stressful part about working at the company?
The most stressful part about working at the company like production.

What is the work environment and culture like at the company?
Dishwasher and pick and pack is interested department for me 

What is a typical day like for you at the company?
Sunday is typical day like for me at the company.

Other team members have no manners and they don’t respect you. They don’t treat people equally. You never know when your job is done. They don’t train you properly, they make you do work that they never showed you so you basically have to figure it out and do it all by yourself. There are mostly Indian people, they would talk in their language all the time and make you feel uncomfortable, clueless and left out. 

Poor management of unit manager, peek of monopoly and politics. Worst place to work, if people  where looking for a long term employment. I only heard yelling and screaming by the unit manager towards the employees and supervisors .The work culture doesn’t matches the the quality of Canadian work style.Low retention rate, working for profit maximizing, the management wont care about any need of their employees.

Worked here at a managerial position.
Attitude, culture an pay are very very bad.

I guess all good comments are being placed by their HR.

People are forced to work more hours that they should, without pay (the ones on a salary basys, without punch system).

They accept newcomers and have some people on working visa's that depend on them.

Management was friends between them, so any escalations are useless.

Try to avoid if you can.

Top Job Titles	Average salary
Service à la clientèle 3 salaries reported	$32.96 per hour
Teneur de livres 3 salaries reported	$26.44 per hour
Cook 3 salaries reported	$21.20 per hour
Chef 3 salaries reported	$26.28 per hour
Cuisinier 2 salaries reported	$23.20 per hour

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