branch manager

customer service representative

financial representative

district manager

area manager

Pay2Day Inc.

Positives:
+ Management as a whole work really hard to have a culture of positivity.  I don't mean that in a culty "smile 24/7" way but as in we are a team working towards our collective success and can only accomplish that with a combined effort.  The company is undergoing a rapid growth phase and the opportunity (and workload) are there for anyone wanting to take part.  If you like to take initiative, this is the job for you.  If you prefer to be delegated to or to have a narrow set of tasks, you may be disappointed.
+ Upper management have a surprisingly open door towards feedback and criticism.  At any time I can call the top VPs and speak with them directly about an issue.  I have not had to censor myself in my discussions with management.
+ You are paid a decent starting wage.  $15 hour to start and a clearly outlined path towards pay increases.
+ Great staff.  Really some of the best people I've ever worked with.  I'll stay late after shifts sometimes because we've got a good or hilarious conservation going.
+ The job is generally a lot of fun but only after...
Negatives:
- The first month.  I come from a sales background with no previous experience in the industry and my whole first month was a blur of processes and reports that I couldn't really understand the meaning behind.  There is a dramatic shift in your enjoyment of the job once it all clicks.
- Sometimes it can be overwhelming.  Each customer brings with them a different set of problems to work through and you have to learn to multi-task.  Thankfully, there is training to give you an idea of how to handle these situations.
- High expectations.  This is both a positive and a negative but it's safe to say that your success or failure will be very dependent on your attitude towards challenges and your willingness to "step up to the plate".  I put this one in the negatives for the sake of balance.

Overall:  Stands out from other jobs I've had in that the quality of people you work with is very high, management make a point of highlighting your achievements and praising you for them and you are allowed to question and critique the policies that you don't agree with.  This company is the opposite of stagnant.

I've had the pleasure of working at PAY2DAY for 3 months (today is 21st of Mar, 2024), and I can confidently say that it has been an incredibly rewarding experience. From the moment I joined the team, I was impressed by the positive and inclusive culture that permeates every aspect of the workplace.
I've personally benefited from these opportunities, and I've seen my skills and confidence grow significantly since joining the team.
The collaborative nature of the workplace is another aspect that PAY2DAY apart. Teamwork is not just encouraged; it's celebrated. Colleagues are always willing to lend a helping hand or share their expertise, fostering a sense of camaraderie that makes coming to work each day a pleasure. This spirit of collaboration extends across departments and levels, creating a supportive environment where everyone feels valued and respected.
In addition to the positive work culture, PAY2DAY also offers excellent benefits and perks that contribute to overall job satisfaction. From competitive salaries and comprehensive healthcare coverage to flexible work arrangements and generous vacation policies, the company truly prioritizes the well-being and happiness of its employees.
Of course, no workplace is without its challenges, but what sets PAY2DAY apart is its proactive approach to addressing issues and fostering continuous improvement. Feedback is not only welcomed but actively sought out, and management is responsive to concerns and suggestions, making it feel like every voice truly matters.
In conclusion, I feel grateful to be part of such a dynamic and forward-thinking organization like PAY2DAY. It's a place where every individual is empowered to reach their full potential. I look forward to continuing my journey with PAY2DAY and contributing to its ongoing success.

Working at Pay2Day is rewarding, challenging and fulfilling. We have a culture like no other I've EVER came across in my years of employment! It starts at the top with an incredibly supportive leadership and executive team and continues through every department. If you want to find purpose and meaning in your work, this is the place to be! Amongst the many great things that Pay2Day offers as an employer, some that stand out for me personally are:

*Appreciation - We share success stories corporately to allow you to view and give praise to colleagues for a job well done. We lift each other up and celebrate accomplishments.

*Growth and Development- Those who want to advance their career will have plenty of opportunity to get there as we continue to expand. We currently have 2 development programs designed to prepare future/current leaders and set them up for success. We're looking for future leaders and those who stand out in their current roles. 

*Strong sense of belonging- This is an employer where you build amazing relationships with both clients and colleagues- It's truly an extended family! We have an annual summer BBQ, Christmas party and team outings throughout the year that allow all employees to get together. Always a ton of fun and a kind gesture that demonstrates appreciation for all the hard work we put in. 

*A safe environment for people to share ideas and express themselves- This is a company that looks to improve processes regularly and wants to hear ideas at every level. As such, there's an open door policy at every level and we can always freely express opinions.

I can truly say this is an employer that cares about it's people! 
All this and MUCH MORE! 
This is the best move I've made for my career and I'm thankful everyday I made the decision to search for something fulfilling.

I'm a client service representative here, at the end of the day it's all about helping customers. I really enjoy being able to talk to people from different backgrounds and different walks of life. I feel great helping people that need us and reading the positive reviews left by my clients with my name afterwards. I could never ask for a better group of people to work with! 
Pay2Day is a wonderful and ever changing company, you 
are constantly learning different things even when you've been there many years. Each day is a new day, learning and meeting new clients is what I enjoy most.
My team at my branch is just like a family, we often get together outside of work and we're lucky we have this. Our entire workplace is filled with talented people from our CSR's right up to the top executives. Communication is great from one department to another, everyone really does work together towards a common goal and it makes a difference.
It's not too often you get to work in a place where you feel empowered to make decisions. I always feel listened to and heard, my opinion is valued.
This is an entry level position, there's much more to do outside of serving customers which makes the day fly by.  Advancement from within is easy to accomplish if you put in the work, all you need to do is show you want it.
I feel fortunate that this company gave me a chance and will work hard to prove they made the right one. Also, there's great incentives that create competition amongst branches and peers with prizes just for doing your job. Dress code is decent, dressing business casual while still being able to wear nice jeans is a bonus. Although it's a retail environment I think the schedule is very fair and flexible. 
Really can't complain so far its everything I could have hoped for.

I have been with this company for over five years, currently serving as a Territory Manager, and I can honestly say it has been one of the most rewarding experiences of my professional career.

The workplace culture here is truly EPIC. From day one, I felt welcomed, supported, and valued. The team environment is collaborative rather than competitive — everyone genuinely wants to see each other succeed. My teammates are not only hardworking and talented, but also incredibly supportive and positive, which makes coming to work every day something I actually enjoy.

One of the standout qualities of this company is its commitment to professional development. The training programs are thorough, structured, and designed to set you up for long-term success. Leadership doesn’t just promote from within — they actively prepare you for advancement. If you are willing to put in the effort, the growth opportunities are tremendous. I’ve personally seen multiple team members move up into higher roles because the company invests in developing its people.

Support from leadership is exceptional at every level. Whether it’s direct supervisors, regional leadership, or executive management, there is always an open line of communication. Hard work is recognized and rewarded, and achievements never go unnoticed.

After five years, I can confidently say I have not found any real cons. The company continues to grow, adapt, and create opportunities for those who want to build a career — not just hold a job.

If you are looking for a fast-paced environment with incredible culture, strong leadership, real career growth, and a team that feels like family, this is the place to be.

When i first started working here it was great, the training is extremely thorough and you get 40 hours right away. It was good until they basically throw you to the wolves after training, you are expected to work and close alone even when you just started working alone, if you make a mistake, even though you’re new, you’ll get written up instead of taught the right way. This company has an extremely high turn over rate due to the fact that they don’t care about their workers and will fire anyone who they don’t like. The amount of work that is required does not add up to the hourly rate, you’ll be doing more than the managers and get paid significantly less. They don’t care about your personal life so don’t try to bring it into work, they’ll shut you out completely. If you have any health problems, don’t bother working here because they don’t care and will fire you because you’re too weak. The entire company is run by young management which causes a lot of drama within the company, and it causes for favouritism to basically be encouraged. If you are asked to help out at another store in a completely different city, don’t expect them to compensate gas how they should be and don’t let them tell you it’ll look good on you, because they don’t care, as long as the shift is covered, you don’t matter. it’s unfortunate that this company is run poorly, because overall it’s an easy job, but they work you until you can’t take anymore and then fire you. I would suggest somewhere else, especially right now during covid 19, as they are not taking any measures to ensure safety for employees.

I've been with this company for almost five years, there's nowhere I'd rather be! What I love most about Pay2Day is the positive company culture which is created by so many various efforts from all levels. 
We foster an atmosphere which makes me proud to represent Pay2Day. We will always do what we can to set ourselves apart from others treating our clients 
and employees with respect. To truly enjoy your job, its important to feel valued and respected, if your ambitious and driven you will go far!
Our company provides employees with what they need to be successful in both their professional and personal lives, I truly believe that. All levels are supportive of one another, we are a family who cares about one another. Employees are promoted from within, we look to develop, support and prepare our own for the next steps in their career with us. 
By no means are we perfect but we listen and act quickly adapting changes or suggestions from our own when necessary. That's the beautiful thing about working for a company that cares about their employees. Our RM is truly the best I've had the privilege of working alongside. Our new CEO is incredibly driven and involved. All departments within have top notch talented employees which is what makes us a dream team! 

If you want a rewarding, challenging career, this is the place for you. 
N.

What is the best part of working at the company?
If you want to work hard in non appreciative environment this is a good place to start.

What is the most stressful part about working at the company?
The District level management is not properly trained, deals with CSR directly by yelling and belittling them. when you call him he never answer or never available when you needs help. 

What is the work environment and culture like at the company?
The District level office is very impulsive and involve in belittling of Managers and Staff. The decisions changes from person to person or in a moment. Something which was correct in morning become wrong in the evening on whims and fancies of DM. Proper training of managers is must in dealing with staff. Managers must behave like managers not like team members blaming their fault on others.
What is a typical day like for you at the company?
It was not worth living, early morning mails , too many calls to made, Untrained Managers yelling and belittling you and blaming you for everything wrong done by her. Getting  yelled multiple time by the DM for his improper directions.

These people make things seem great until your actually in after your 3 months of training is up to start when being interviewed they just say marketing and don't say what exactly marketing is one day I learn that it going standing on side of road and holding big sign for long time they make you bother and get yell at by people on street to talk to them you whole time at this job is on phone again bothering people and going marketing they so desperate for clients they make you do the most honestly for $15-16 and hour it not worth it in long run so much people leave for their mental health the regional manager so rude and inappropriate she tell people they can go work elsewhere or tim Horton when people actually might be happier at places such as tim Horton this place not much better only plus is it might be a good look on resume if you looking to work at bank or places similar people leave like myself because they realize they deserve better also if you don't get google review they write you up and fire you I seen it happen to csrs all they do here is gossip and mad when people choose to leave well I wish you all the best with your sad and jealous lives I pray that certain ones of you change so you will have brighter future.

First of all, this company forces employees to write positive 5 star reviews to drown out the negative ones. DO NOT TRUST all the 5 star employee reviews. Working for this company is a joke. The employees are treated poorly, don't get recognition, and then there is favouritism. They drive you to get unattainable results and once you attain them they question the authenticity of them. Discrediting your hard work. The pay does not match the job expectations, they expect you to go above and beyond for them but wont give you anything in return not even recognition.

The district manager is hypocritical, and does't follow the "rules" (i.e dress code, and privacy) but has the audacity to question their employees... lead by example! She does not praise you, but only speaks to you if she likes you or has something negative to say. Upper management is very fake and act like they care, but won't bring any concerns to you, but rather to your peers. Honestly in store employees are amazing to work with. Many people leave this company because of the upper management, and not because of the people they work directly with.

AVOID this company!! Other payday companies value their employees and have actual incentives (i.e. Cash Money).


Top Job Titles	Average salary
Branch manager 39 salaries reported	$53,103 per year
Customer service representative 19 salaries reported	$18.61 per hour
Financial representative 34 salaries reported	$18.61 per hour
District manager 3 salaries reported	$65,000 per year
Area manager 2 salaries reported	$57,500 per year

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