client services coordinator

account manager

technical recruiter

client services associate

recruiter

Procom

Overall, the company provides a positive and supportive work environment where employees can learn, collaborate, and grow professionally. The team culture is generally strong, with approachable leadership and colleagues who are willing to help each other succeed. Work-life balance is often reasonable, and there are good opportunities to gain experience, take on responsibilities, and develop new skills.
However, compensation appears to be an area that could be improved. While the role itself may be rewarding and the workplace enjoyable, salary and benefits may not always match market standards or employee expectations. This gap can sometimes impact long-term satisfaction and motivation. Enhancing compensation packages—whether through better salaries, bonuses, or additional benefits—would significantly improve overall employee contentment and retention.
In summary, it’s a good company to work for in terms of culture, growth, and environment, but improving compensation would make it an even more attractive and fulfilling place for employees.

Did not have the greatest agent representing me on a contract.

Got me a contract along with a few others. Everyone (including myself) was let go. All the other team members got paid out their two weeks and went about their next assignment. I was asked to serve out the two weeks to the end. Naturally, I asked why I wasn't paid out the two weeks. Got a really cold shoulder and zero support. He practically disappeared on me. I did make a stink about it because I thought it was unfair of the employer and just nasty of the agent not to represent me appropriately. Don't care to work for that employer again, nor through Procom for that matter. I just basically found the agent very aloof because there was really nothing in this 'termination' situation for him. He could have at least communicated rather than hide. That was real nice.

It is a typical 8 hour shift job at an office, taking calls from internal employees and helping them with their computer issues.
It was a job where receiving calls are coming in non-stop, which that in itself wasn't bad as it kept the day going. 
The hardest part of the job was not that it was slow or anything, it was keeping things consistent; you are asked to try to solve calls as fast as you can to proceed with the next user while keeping the ticketing (how calls are being tracked basically) under 1 minute after call.
The most enjoyable part of it was hearing the happiness in the user's voice when their issues has been fixed. It really helps keeping your day going as it somehow does affect the next call that you take without you really realizing.

I am former employee the morale is not very good, they do not recognize hard workers, there is bullying and when management looks into it nothing gets done but the one being bullied is let go.  I was told by the President what a great job I was doing and the next month let go.  

It was not just the accounting department with low morale it is the whole company.  The ones over worked are the ones underpaid.

They also have a company policy that references are not given at all, so when you leave after years of service (your own choice/or theirs) you cannot use them which makes it hard to get another job.

I like Procom quite a bit. The people are very congenial and extremely helpful when you need help with administrative items. My only problem is that they pay once a month.

My work with Procom has been typical technical writing positions with all the typical work that goes with the job. I find the hardest part of the job is arranging feedback and information. The coordination is a challenge as everyone is usually very busy.
Overall, I like technical writing and editing and I would like to continue in this endeavor.

Everyone who works at Procom is smart, kind, and conscientious. The only things missing are a comprehensive retirement plan and a clear chain of command . The management is trying its best, but there are often too many cooks in the kitchen on a given project or initiative. You can do well here if you keep your head down and work hard, but don't expect tons of guidance.

Stiff management and no room for collaboration or growth. No work-life balance policies. No room for advancement, very bureaucratic, vacation minimal


Worked for this company as an Account Manager, and would not encourage any seasoned professional to join this particular office. Branch Manager is a bit too Jr to be running that office, and the current VP offers no support. Outrageous targets, low $50k Base and commission is outdated for all of British Columbia.

I learned a plethora of tools to help with collaborative and communicative work, and have grown to enjoy working with a team consistently. There were plenty of opportunities to prove your value to the team, and each day provided a new source of challenge and fulfillment

Very fast paced, demanding environment with lots of opportunity for hitting your metrics. Solid processes in place to streamline all work efforts. Camaraderie throughout the office though some tension between Account Managers and Recruiters. Challenging but a good place to learn and hone your skills

Top Job Titles	Average salary
Client services coordinator 5 salaries reported	$52,280 per year
Account manager 4 salaries reported	$58,750 per year
Technical recruiter 4 salaries reported	$52,500 per year
Client services associate 4 salaries reported	$49,500 per year
Recruiter 3 salaries reported	$51,667 per year

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