facilitator

learning specialist

camp leader

controller

science teacher

Science World

I used to love my job at Science World. However as time went by, the wage did not remain competitive with many employees getting paid minimum wage for work that did not used to be minimum wage. The refusal to increase wages to match the increasing cost of living and with condescending response to employees inquiring on increasing the wage was really disappointing.  

I also used to think Science World was a good ally to marginalized communities as they gave land acknowledgements and appeared to advocate anti-racist ideals until issues arose and it has become increasingly clear Science World takes advantage of appearing as socially progressive without actually supporting it behind the scenes as their equity, diversity and inclusion department gave contradictory statements that said they wanted their employees to advocate for marginalized communities but also the company has punished employees for being 'too political' such as wearing pins that support Indigenous communities resisting oppression.

I hope one day Science World digs itself out of the hole it is currently in as I wish I can look back to my time working there positively.  However as it currently stands, Science World is not a workplace that I recommend and not a museum I feel comfortable recommending people to visit as I am deeply unsettled by their treatment of their workers and towards marginalized communities.

Science World is an amazing facility and organization to work in. One gets to engage with customers on interesting and fun scientific topics, as well as work with children. The place is always full of energy, a "slow" or "boring" day is almost unheard of. However, the curators who design the activities and exhibits the customer service staff must present to the customers can sometimes be out-of-touch, and thus occasionally provide inappropriate or lackluster content. This can make it difficult for customer service representatives to provide the customers with the experience they deserve.

As a non-profit organization Science World doesn't pay great, but being part of the tourism industry is a great plus!

I have been at Science World for almost a year now and have really enjoyed it. My coworkers and department managers are friendly and supportive. Sometimes it can feel a little slow on weekday afternoons after all the field trips are done but otherwise I generally enjoy my days. If there is one major issue I have, it's that the upper management are very disconnected from the rest of the staff. They typically either work from home or in the third floor office space that isn't on any map in the building. This is a shame because in the few opportunities I have had to interact with them I have found them interesting to talk to and have enjoyed their company.

It was a two week highschool work experience that was very fun and educational. I learned a lot more about science and learned how to deal with customers from all around the world(customer service). Since it was kind of like volunteering, I did not get paid. I worked 9 hours a day(not including lunch). We would start in the morning by all meeting at the center stage and discussing who is starting where and when and also what is going on that day. This would happen everyday as well as an end of the day meeting. The workplace was very kind and caring and everyone got along very well which was amazing.

Each day at work feels like a new beginning that has us going to different galleries that we are assigned to each hour. We rotate after each hour and each day we go to 7 different galleries with an one hour break in between. The management at Science World is great as they are very friendly and help out a lot whenever you need something. From my time at Science World I learned basic communication skills with customers and how to ensure that customers have a good time at Science World.

It’s a fun place to work and you get lots of unique experiences. It was nice for the 6 months. My direct team was excellent. 

However the low wage and fake charity facade is what drove me away. The CEO and HR department are just awful to staff. There’s a huge disconnect between the people making decisions and people who have to implement them. 

If you like customer service, learning things, and kids. It’s a great gig, for a short time. I wouldn’t stay with this organization long term. The place is exhausting. Management doesn’t care about employee wellness or fair wages (in perspective the CEO makes 350k and I made 43k). 

This is an exciting opportunity to join a vibrant and fun workplace where every day brings something new. You’ll be part of a team of passionate and supportive colleagues who are not only skilled at what they do but are also genuinely eager to teach and mentor you as you learn the role. The environment encourages collaboration, creativity, and growth, giving you the chance to develop your skills while contributing meaningfully to the team. It’s a place where hard work is recognized, questions are welcomed, and learning is continuous, making it both rewarding and enjoyable to come to work every day.

Varied work day, swap tasks and location in building every hour. Other staff are all amazing, friendly, helpful, supportive. Learned new things every single day, there is a lot of personal development opportunities. Only downside was the pay is a little low, Vancouver is an expensive city but as a non-profit organization they are limited in what they can offer as pay. They are very upfront about this in the initial interview processes and if you are okay with the pay rate then its a fantastic work environment. 

Ever morning there would be a staff meeting at center stage where the person in charge outlines what our day is going to look like. Every hour each one of us switched to a different exhibit which was on the staff schedule. A 1 hour lunch break was provided with 25% off the Triple O's located inside the building. At the end of each day, all of the staff would gather for a meeting and go over any feedback for the day.

Working at Science World was super fun yet still a very helpful experience in my life. It focuses a lot about the social aspect and working with the general public yet it never feels forced. The staff are all super friendly and helpful. Working with kids was definitely a highlight, but the hours were quite long with a very small lunch break.

Top Job Titles	Average salary
Facilitator 13 salaries reported	$22.41 per hour
Learning specialist 4 salaries reported	$29.03 per hour
Camp leader 4 salaries reported	$22.38 per hour
Controller 2 salaries reported	$125,000 per year
Science teacher 3 salaries reported	$20.66 per hour

Working at Science World: company overview and reviews

Science World

Science World ratings

Popular jobs at Science World

Salary satisfaction

Job seeker tools

Employer Tools

Browse

Stay Connected