cook

health care aide

housekeeper

dining room server

personal care assistant

Seasons Retirement Communities

Given the cost of living in a retirement facility such as Seasons, it makes sense that the residents are frequently upset about poor service and constant issues going unresolved. 

Since the beginning there has been little effort from management to improve staffing levels, because this is a corporate run business, management is restricted from hiring more staff for certain roles until there are more residents, however if management and corporate had to do what us minimum wage staff were doing they may better understand the need for more staff working at a time to ensure resident needs are met, improve employee moral, and avoid staff burnout. 

Since I started working here, staff attitudes and relationships have declined noticeably to the point where a fun and uplifting workplace has shifted to having no time to talk to other staff or else all tasks cannot be finished in time. This is not only harmful to workplace relationships and staff moral, but also given the resident's individual needs and constant changes it is incredibly important to have clear communication amongst staff to ensure we are all on the same page and updated with new changes - we don't have time to even do this. Friendly staff are now exhausted and angry, turning this workplace slowly into a toxic environment for all.

The bottomline is to give residents the best possibly experience giving this is their home and they are spending the retirement savings to live here. Although the staff care for and go above and beyond for the residents, they still deserve better and corporate regulations seem to prevent us from having the tools to give this improved experience. 

There should be sufficient staffing for such a high-needs population, allowing for more time and attention to residents in order to improve their overall experience. There must also be better protocol for days where staff call in sick, because as it is we just have to deal with it and take on the tasks of other people on top of our own. 

I love the residents and care deeply for each of them. I want to give them better quality of service, yet I am unable to because I do not have the tools and support to do so. Because of this I struggle between staying employed here or finding another place to work, unfortunately I worry about the residents and want to ensure the people caring for them actually do care.

I understand profit is important, but staff can only do so much to keep residents living here until they've had enough of us saying sorry and not doing anything to change. Please prioritize the needs of staff and residents, otherwise people will look elsewhere to live or work.

I would have to say that this company is the most disorganized and un-motivating place that I have ever worked. It all started when I negotiated benefits to start immediately when I was hired and had them write it into my employment agreement.  During my complete tenure with this organization, I never received any benefits.  When I asked about this each time I was brushed off with "I'll look into it".  This should have been my first clue about their commitment to employees.  There is none.
 
They start by training you on all sorts of healthcare related courses then begin to train you on actual courses related to your job.  When you are starting to feel like "wow, this is a great company", they then send you a "confidential" survey on the company and it's management.  You will more than likely say good things.

After this short amount of training, you will be thrown into the deep end and its sink or swim for you.  You will soon realize that the workload combined with the multitude of mandatory meetings during the day means that you cannot ever get your work completed without putting in extra hours, skipping lunches and breaks and sacrificing your weekend personal time to try and stay afloat.   This is a company expectation so do not think you will ever get days off in lieu of all this overtime you work.  You won't get a thank you either so don't hold your breath waiting for one.  There is no work/life balance.  You will be asked to do a MOD weekend (Manager on Duty).  You are expected to work 4 hours on each day, for a total of 8 hours.  Of course since you are the Manager On Duty, things come up and you will need to stay longer than 4 hours each day.   You will forfeit your two day weekend for one day back in lieu.
The upper management of this company place no value on their staff. It is obvious that they work them for whatever they can get out of them and believe that they can hire replacements easily when employees become frustrated and disgruntled with this environment.
If you think that this is only the current management, look back, you will see that upper management plays a key role in this business and it has been a revolving door of staff for a long period of time.  It isn't just operations team management that are having issues either.  The LPN, HCA's are also over worked often doing double-shifts or longer.
In all of this, I cannot help but feel very sorry for the residents who live in this chaotic environment.  They have to deal with new faces on a consistent basis and there is no consistency or regularity to their lives.
They are the ones that must suffer for this never ending turnover and it makes me sad.

I would have to say that this company is the most disorganized and un-motivating place that I have ever worked. It all started when I negotiated benefits to start immediately when I was hired and had them write it into my employment agreement. During my complete tenure with this organization, I never received any benefits. When I asked about this each time I was brushed off with "I'll look into it". This should have been my first clue about their commitment to employees. There is none.

They start by training you on all sorts of healthcare related courses then begin to train you on actual courses related to your job. When you are starting to feel like "wow, this is a great company", they then send you a "confidential" survey on the company and it's management. You will more than likely say good things.

After this short amount of training, you will be thrown into the deep end and its sink or swim for you. You will soon realize that the workload combined with the multitude of mandatory meetings during the day means that you cannot ever get your work completed without putting in extra hours, skipping lunches and breaks and sacrificing your weekend personal time to try and stay afloat. This is a company expectation so do not think you will ever get days off in lieu of all this overtime you work. You won't get a thank you either so don't hold your breath waiting for one. There is no work/life balance. You will be asked to do a MOD weekend (Manager on Duty). You are expected to work 4 hours on each day, for a total of 8 hours. Of course since you are the Manager On Duty, things come up and you will need to stay longer than 4 hours each day. You will forfeit your two day weekend for one day back in lieu.
The upper management of this company place no value on their staff. It is obvious that they work them for whatever they can get out of them and believe that they can hire replacements easily when employees become frustrated and disgruntled with this environment.
If you think that this is only the current management, look back, you will see that upper management plays a key role in this business and it has been a revolving door of staff for a long period of time. It isn't just operations team management that are having issues either. The LPN, HCA's are also over worked often doing double-shifts or longer.
In all of this, I cannot help but feel very sorry for the residents who live in this chaotic environment. They have to deal with new faces on a consistent basis and there is no consistency or regularity to their lives.
They are the ones that must suffer for this never ending turnover and it makes me sad. - 

started Nov.4 2019, fired Feb.11 2020. I thought I found my dream job. It was a complete nightmare. I was told in my interview that I was the first one called for interview. when asked about salary expectations, I low balled myself at $22 hourly just to get in the door and show what I can do.  It was stated to me that it is a management position so I will be compensated as such. upon my hiring they offered $20.51 hourly salary based on 37.5 hours weekly. With hesitation, I accepted. I showed up on my first day and did computer orientation then the chaos showed. the one who hired me was on holidays It took until day 3 when i found out we didn't have a GM. I was given nothing to start. I found a tool bag and a cart, nothing more. the dining manager was the one to give me a tour of the building and find me keys. upon conversations with employees, I found out that many people were interviewed  and given the job offer but refused do to the low pay for such a position. Our new part time GM started about 2 weeks later to say I am not management. I received my first pay for the first week. when it came time for my second pay there was no deposit. I waited at work that day for about 3 hours for them to bring me a $100 dollars for now just so I could get fuel to drive home. the next day they said i'm supposed to be punching in and out on the time clock. that's why I didn't get paid. I informed them I was told I was salary and nobody showed me the the time clock. it was stated I am not salary, i'm hourly. I worked long days for the first 3 weeks and only got compensated for 7.5 hours a day. I worked my tail off and gained the trust from residents and staff. within the first 2 months the leasing manager quit,the recreation manager quit and the the dining manager was let go. They tell staff to use their own money to get supplies and will get reimbursed. At the start of my employment i had to spend my money just to get screws to attach a loose receptacle in a resident suite. they still owe me that money. The building does not meet code. The fire Department is fed up with the amount of warnings they have to give just to be compliant. 3 false alarms in 3 months and fire doors not functioning. about a 3rd of the emergency lights do not function or have expired batteries. I inherited a disaster. The residents don't feel safe and the staff has zero access to fire and emergency plans. over 30 employees and no OH&S committee. very large building for 1 maintenance person. I was told I didn't accomplish enough after starting out with just a tool bag. I was the pawn to lay blame. $800,000 in the hole last year just for this building. I can go on and on.

I had the displeasure of working for what can only be described as the worst workplace I've ever encountered. The management at this place was a textbook example of micromanaging and maniputlative middle management. 

From the start, it was clear that the higher-ups intended to control every aspect of our work.  The constant interference in day-to-day tasks left no room for autonomy  making the work environment stifling and demoralizing.

Certain coworkers (not all) were lying, backstabbing individuals who seemed to love creating a toxic atmosphere even to the point of trying to get someone fired. The combination of bad managmenet and bad hiring choices fostered not only a culture of mediocrity but a lack of appreciation for actual good work.

Perhaps one of the worst aspects of this job was the complete lack of work boundaries. Despite explicitly expressing my unavailability on my days off, I was bombarded with calls, texts, and emails during my off-hours. It seems that the concept of personal time is lost on the management, who have no qualms about disrupting your life whenever it suits them.

It doesn't take a detective to notice the incessant and alarming turnover rate. A quick glance at the job postings shows a disturbing pattern: the same positions being advertised every 2-3 months, a clear indicator of the frequency at which employees are leaving.

This company's blatant disregard for work-life balance and basic professional courtesy is appalling. Steer clear. The management's toxic combination of micromanagement and manipulation, paired with deceitful coworkers and a complete disregard for work boundaries, makes this company an absolute nightmare to endure. Save yourself the trouble and look elsewhere for employment. 


A typical day at work:
As a Health and Wellness Manager, I oversee the care of our residents and manage the nursing staff within the home. My day involves working closely with home care, communicating with families, and ensuring residents receive high quality, compassionate care. I provide leadership and support to the care team, helping ensure smooth daily operations and continuity of care.

What I’ve learned:
This role has shown me what it’s like to work in an organization where I feel genuinely valued every day. It’s incredibly motivating to know the work I’m doing matters and is truly appreciated. I’ve grown professionally and personally in a setting that recognizes effort, dedication, and impact.

Workplace culture:
The culture here is warm, collaborative, and supportive like a family. Everyone is willing to work together, lift each other up, and contribute to a positive environment. There’s a strong sense of teamwork that makes coming to work every day something to look forward to.

Management:
I can’t speak highly enough of our Business Manager and General Manager. They are both approachable, encouraging, and truly invested in setting their team up for success. Their positivity and support make a real difference in day-to-day operations. For the first time in my career, I feel my hard work and commitment are not only noticed but genuinely appreciated.

The hardest part of the job:
Honestly, the hardest part is leaving on time not because I have to stay late, but because I enjoy being there. It’s a place where I feel connected, where the work is fulfilling, and where I’m surrounded by a team I enjoy working with.

The most enjoyable part of the job:
The residents and staff are truly the heart of what I do. Every day is engaging and rewarding, and I never find myself dreading coming to work. There’s a real sense of joy and purpose in being part of this team and community.

I worked at Seasons as a guest attendant for a little over 3 years while in university and then some. If you have a passion for helping others, an easy going attitude, and a lot of patience, then you could love this job. My co-workers are some of the most compassionate and extremely hard working people I have ever met and worked with. The jobs its self can get busy, physically demanding and you're always on your feet, but that can be a good or bad thing.  Call ins/vacations/open shifts are very common so there is always opportunities to pick up hours, which is perfect for casuals and a bonus for ambitious part/full timers. The only downside to that was that call ins were last minute sometimes. 
Building meaningful relationships with the residents was personally my favourite part. There is such an opportunity to make a positive impact on others while also being positively impacted yourself. I couldn't stress that enough if I tried. The residents are what make this job so enjoyable, and someone's bound to make you happy every shift. 
Stress between workers and management in this job is inevitable for everyone working together in the imperfect system that health care is, but for the most part everyone is really just trying their best. My advice to any staff member is to please take care of your health first, whatever that looks like.
This job was a stepping stone in my career path, and was absolutely perfect for me. It brought me out of my shell, strengthened my communication skills, and gave me many transferrable skills that I continue to find beneficial to me now. 
They also have pretty paintings in the halls. 

A typical day at work would start out finding that your coworkers called in sick and you have to serve the dining room by yourself, your manager is not present at work because he already "works too many hours". You go out and try your hardest to serve, clear, do the dishes and reset the entire dining room by yourself. While you are flipping for the next seating, you see management from other departments and the GM walk into the kitchen, sees you struggling, and continues to grab the food meant for the residents. Cooks don't make enough for the first seating and management, so by the time second seating comes around theres no food for them. And this is just lunch.
Long story short, always short staffed, even with all the lines filled, no set rules/boundaries, basically servers can weave around specific job duties because there is no management, servers are expected to manage each other, servers duties are overwhelming for any coherent person to handle, they let lots of things slide for someone but keep a close eye on certain people. Even above the kitchen manager, they are neglectful, stating the staffing problem is just a minor cause for concern, and when an issue about coworkers misbehaving was brought to the attention, he simply stated that he finds peer pressure works better then authoritarian pressure. They short your pay every time and you have to hassle them to correct it.     
The only reason I stayed as long as I did was because I love the residents, every single one of them. It's not fair for them to become attached and then lose employees in nonsense ways.

Seasons Retirement is the best organization in the retirement living industry I have had the pleasure to work for. 
The company sets itself apart from the rest with its forward thinking to create the ultimate retirement living for the seniors it serves. They pioneer new technology ideas to better support residents and families, and assist staff to be as effective in their jobs as possible. 
Seasons support office is incredibly involved with each home to help them thrive. Their involvement assists in-home management to be the most effective in their roles and they genuinely care about the employees and residents in all of the homes. 
The CEO and COO are the most genuine people I’ve had the pleasure of working for/ with. Their passion for the company, the staff and the residents shows immensely.
Seasons offers opportunities for advancement for employees who are hardworking and dedicated. They have innovative opportunities for employees to showcase their ideas to improve residents lives and the work of the employees.
The residents are engaged and happy. When creating opportunities for fun for the residents, the sky is the limit! The residents call Seasons “Seniors Resort Living” because they feel as if they’re always on vacation. 
You know Seasons is a remarkable place when it’s a place you would want your grandparent/ parent to live.
Would highly recommend considering Seasons as a place for employment! 

The opportunity I had to work at Seasons was invaluable. The work environment, management and staff make the atmosphere at Seasons beyond pleasant. There are many opportunities that allow one to learn and gain useful insight to help them exceed in their position, and make meaningfully connections with residents. Managers are beyond kind and go above and beyond to create a welcoming, fun and yet professional work environment. 

I am very grateful to have had the opportunity to work at Seasons in both their memory care and in their fun department. Many activities and components of my job allowed room for not only completing necessary tasks but also simultaneously having enough time and opportunities to connect with each resident in a meaningful way. I still remember the opportunities I had for many conversations with residents, games and activities I ran and all wonderful experiences there. 

Management is kind and does a good job of training you to ensure you are ready to excel at your position, while still being accessible to answer questions and offer useful guidance if you are unsure about anything. The job requirements, hours and tasks are beyond reasonable, even if you are in school, as I was. 

If you ever have the chance to work for Seasons, you will experience first hand what it means to be blessed to work with amazing management & staff in a wonderful work environment! 

Top Job Titles	Average salary
Cook 99 salaries reported	$20.19 per hour
Health care aide 44 salaries reported	$22.61 per hour
Housekeeper 82 salaries reported	$18.45 per hour
Dining room server 145 salaries reported	$18.26 per hour
Personal care assistant 103 salaries reported	$19.49 per hour

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