senior communication specialist

operations analyst

sales analyst

sales account manager

junior technical support

Sony

I consider working for Sony of my greatest learning experiences within my 5 years Retail Sales experience. I appreciated the company and could genuinely get behind the products and services they sold. And, every customer was a great learning experience and easy to uphold a good sales relationship with.

The team I worked with was phenomenal. They were all great team players and genuinely loved seeing everyone in the store do well. I was brought in to help train them in a new retail sales venture of selling Sony smart-phones with Rogers Services (Smart phone plans; 3 yr). They held a huge variety of product of which really helped me learn how to pick out a customers needs to a truly specific point, instead of just generalizing a small number of products from a variety of manufacturers.

The most challenging thing was that this is the only company that really tracked their sales reps 'erosion" percentage; as individuals we had to be monitoring and maintaining good sales targets without destroying the gross margin on the product(s) in question. On of the only retailers I've ever heard or seen of tracking it in this manner. 

It was a disappointment that the store was closing as we tried to grasp for positions in the company, many of us took the opportunity (and severance package) and tried to expand into other sales fields.

My job at Sony is quite busy as I take up dual set of responsibilities as Financial Analyst & Retail Lease Administrator. A typical day starts with check and answer emails to internal & external customers first thing in the morning. Review some expense GLs, run reports, do analysis to resolve some issues either from system or from customers especially leasing related issues..
Time management is important, so always learn to make good use of time and be productive, and meet deadlines. However fun part is not ignored balanced work & fun is always encouraged so I would sometimes watch other co-workers play foosball for 15 minutes during my lunch hour.  
Overall management in my group is positive and supportive to staff. The management behavior helps encourage the staff to excel in the job and stay loyal, open & accept different opinions.
The world is not perfect though, when you see deadline approaches and some hiccups in the system that some productivity hours or days lost while my job submission deadline did not get extended. Work overtime is unavoidable in this situation.
I like my job. It's interesting. My job is not just number crunching, it requires analytical skill to understand the business and the trend as historical part helps give the prediction in forecast or budget..

Working at Sony Toronto has been a thrilling experience, marked by a constant stream of exciting projects that provided ample opportunities for personal and professional growth. The dynamic work environment fosters a culture of innovation, encouraging employees to delve into new challenges and learn continuously. Each project presented a unique set of tasks, allowing me to expand my skill set and contribute meaningfully to the team. The collaborative atmosphere at Sony Toronto promotes creativity, making it a stimulating place to work. The company's commitment to cutting-edge technology and entertainment is evident in the diverse range of projects, keeping employees engaged and motivated. My time at Sony Toronto has not only honed my expertise but also instilled a sense of pride in being part of a forward-thinking organization that consistently pushes the boundaries of what is possible in the world of entertainment and technology.

With many years experience in Manufacturing and Process industry I have expertise in Quality Control, Production control, Scheduling and acting team leader. I have very good knowledge GMP and data collection and analyze data and samples in various industries. In my past work experience, I have been able to effectively schedule work with co-workers and handle a variety of tasks simultaneously in a fast paced diverse setting.

I am well aware of the valuable role effective customer service serve in an organization’s success and am dedicated to maintaining a high level of this valuable commodity in all areas of my job. This pattern in my work ethic has won me the merit award winner employees for productivity and job knowledge.

The beginning of each month usually starts slow and ramps up by month end to meet all the sales targets.
I learned every aspect of the warehouse and office work in my 24 years there. If you want to learn, there is no limit. The employees were great to work with and I miss working with them.
The hardest part of the job was working 7 days a week from October to December but it made me appreciate the weekends much more when it was slow again.
It was a great job all around my favorite part was helping employees with work issues and working with Order Management to make sure the special handling orders were taken care of appropriately.

-Customer service and constant inventory duties are the basis of the day to activities. Pricing, stocking, loss prevention, shipping, receiving, cycle counts etc., are part the the daily inventory tasks.
-further expanded skills of office equipment and computer skills.
-The management was excellent. They were always fair and friendly.
-All staff was friendly and more like a family then co-workers.
-The hardest part of the job was keeping up with all new product technology specs. It required constantly updating my knowledge but really helped me to understand not only what it does but also why.
-The most enjoyable part really was the staff. They made it a pleasure to come to work everyday.

Provided admin support to the Operations Manager. Assisted with coordinating the yearly service conference. Prepared PowerPoint presentations, took minutes and collected supporting documentation. Managed and updated service center database in Access and Filemaker. Provided reports for Technical Field Repos for training, insurance and contracl renewals for 200 service centres nationally. Created, distributed and analyzed data for customer surveys. Created and maintained the diviional intranet web sige in Front Page. Prepared month end reporting using SAP, Excel and Crystal.

A typical day included answering calls, offering Sony products to customers and transferring them to the department in which they need. I learned that it isn't easy to be a salesperson, especially when it is by telephone. Teletech had equipment which made it difficult to understand the customer, and in turn was difficult to sell to the customer or help them get to where the needed to go to solve any issues they had. My co-workers were very friendly, but also were stressed in the work environment. The most enjoyable part of this job was when a customer was satisfied with the service I provided for them, and I was able to go through different laptops and Sony electronics with them.

I was a forklift operator at EDC in whitby ont, job was decent it was just a bad work environment, alot of politics in the warehouse, very odd management and how they hire and run the warehouse, you are hired on a contract for lets say 6months, you are not told whether your contract will be extended or if you will be hired as an employee untill the end of your last shift at the end of your contract, id say the worst part of working here would have to be the other workers , very bitter, rude, racist, and disrespectful crew.....lets just say i ran far away from sony after i landed a next job, i would never work there again

At Sony I would open the store and complete any orders from the previous day, finish paper work as well as help any of the customers in the store. I learned various sales techniques along with a vast knowledge of digital media services. As I started as a sales associate and moved up to manager I got to see all sides of the business. Was fortunate enough to have a great support staff with me that was very helpful and ready for any challenge. The hardest part of the job was leaving as the closed the store, the most enjoyable part was working with my team and installing the products purchased by customers in there homes.

Top Job Titles	Average salary
Senior communication specialist 2 salaries reported	$72,802 per year
Operations analyst 1 salary reported	$53,669 per year
Sales analyst 1 salary reported	$74,915 per year
Sales account manager 1 salary reported	$97,000 per year
Junior technical support 1 salary reported	$51,500 per year

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